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Maceio Atlantic Suites

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Maceio Atlantic Suites

locationMaceio, Brazil

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About Maceio Atlantic SuitesAbout Maceio Atlantic Suites

location

The hotel is located opposite Jatiuca Beach and offers great sea views from all of its apartments, thanks to its ‘Y’ shaped building. It lies very close to the city’s major tourist attractions. Maceió Palmares Airport is 28 km away.

facility

The hotel has a lift and features 204 rooms. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the sun terrace. Active guests can enjoy tennis. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Dining facilities include a restaurant, a dining room, a breakfast room, a café and a bar. Bed and breakfast can be booked. Staff are also happy to provide children's meals.

Amenities at Maceio Atlantic Suites Amenities at Maceio Atlantic Suites

  • Facilities

    • -

      Air conditioning

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      24-hour reception

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      Currency Exchange

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      Shops

    • -

      Conference Room

    • -

      Room Service

    • -

      Laundry Service

    • -

      Playground

    • -

      Pets

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      Elevator/ Lift

    • -

      Ironing services

    • -

      Laundry

    • -

      Newspaper

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      Parking

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      Smoking rooms

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      Wifi

  • Beauty and Spa

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      Massage

    • -

      Salon

    • -

      Spa

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      Steam and Sauna

  • Building Information

    • -

      Garden (m²)

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Game Room

  • Distances

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      Beach

  • Family and Kids

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      Childcare service

  • General Services

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      Doctor on call

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      Luggage storage

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      Multilingual Staff

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      Pool/ Beach towels

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      Wake-up Call / Service

  • Hotel Type

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      Family-friendly Hotel

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for guests

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      Gym/ Fitness centre

    • -

      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Continental Breakfast

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      Bar

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      Restaurant

  • Object Information

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      Fax

  • Room Facilities

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      Shower

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      Bathtub

    • -

      Hairdryer

    • -

      Minibar

    • -

      TV

    • -

      Closet

    • -

      Room service

    • -

      Toiletries

  • Security

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      Fire extinguishers

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      Security Guard

  • Shopping

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      Souvenir shop

  • Sport/Entertainment

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      Outdoor Pool(s)

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      Swimming Pool

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      Sauna

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      Table Tennis

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      Gym

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      Billiards/Snooker

    • -

      Tennis

    • -

      Events

  • Transfers

    • -

      Shuttle Service

LocationLocation

Map preview

Around this property:

Centre

8000 m

Airport

24000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1865

Very Good

765

Average

221

Poor

80

Terrible

55

Recent Reviews: 2986

  • User:Erik L

    Trip type: Family

    Recommended

    rating18 Jul 2026

    Good room with airco and sea view. Nice people, good service and decent food. Recommended. Time Maceió Atlantic, Atendimento ao cliente/recepção at Maceio Atlantic Suites, responded to this review Hello!Thank you for recommending Maceió Atlantic Suítes. We are pleased to know that you enjoyed the room, sea view, service, food, and the hospitality of our team.We look forward to welcoming you back and making your next stay even better.Kind regards,Maceió Atlantic Suítes Team

  • User:Howells7

    Trip type: Couples

    Don't use this hotel!

    rating07 Apr 2026

    This hotel was not a good experience!! The reception does not have fully trained staff who are dismissive and rude. Our original room had a several defects which could not be repaired and the upgrade (a very loose term) was not much better although the housekeeping staff did try their best. Several staff admitted that poor hotel organization & management really let it down and that was certainly our experience We would absolutely NOT recommend this hotel..... it's a complete waste of money. Time Maceió Atlantic, Atendimento ao cliente/recepção at Maceio Atlantic Suites, responded to this review Dear Guest,Thank you for your feedback. We are truly sorry to hear that your experience did not meet your expectations.We take your comments very seriously, especially regarding service and room conditions. Please be assured that our team is continuously trained to provide professional, respectful, and helpful service to all our guests.We would also like to clarify that our staff is instructed to maintain a professional posture at all times, and any interpretation suggesting otherwise does not reflect our standards or internal practices.Your feedback has been shared with the relevant departments so we can continue improving our processes and guest experience.We hope to have the opportunity to welcome you again and provide a much better stay.Sincerely,Maceió Atlantic Team

  • User:Q5117NUfranka

    Trip type: Couples

    A Complete Failure of Hospitality — Avoid at All Costs

    rating06 Apr 2026

    I wouldn’t even call Maceió Atlantic Suites a hotel—it’s a complete operational failure masquerading as one.The staff appear entirely untrained and incapable of handling even basic hospitality responsibilities. There is no sense of professionalism, coordination, or accountability. Management is either absent or ineffective, because every department seems to operate independently with no oversight or consistent standards.The rooms are in shockingly poor condition. We encountered multiple issues: curtains literally falling apart, a leaking toilet/sink, and careless paint splashes left on the mirror. These are not minor oversights—they reflect a total lack of maintenance and quality control.When we requested a room change, we were forced to pay extra, only to be moved into another room that also had problems. Charging guests for “upgrades” that fail to meet even minimum standards is unacceptable.We had originally planned to stay for eight nights, but the combination of building defects and staff incompetence made it unbearable. We left after just two days and had to pay for another hotel to salvage the remainder of our trip.The entire experience was frustrating, exhausting, and frankly unacceptable. I would never return under any circumstances and would strongly advise others to avoid this place at all costs—even as a last resort. Time Maceió Atlantic, Atendimento ao cliente/recepção at Maceio Atlantic Suites, responded to this review Thank you for taking the time to share your feedback. We are truly sorry that your experience did not meet expectations and we take the concerns you raised very seriously.The maintenance issues described, as well as the service experience you encountered, do not reflect the standards we strive to deliver. Your comments have been immediately shared with our leadership team for thorough review, reinforcement of procedures, and corrective actions to prevent recurrence.Regarding the room change, we understand your frustration and are currently reviewing our approach to ensure greater transparency and consistency in how such situations are handled.Our goal is always to provide a comfortable and reliable stay, and feedback like yours is essential for driving improvements.Please feel free to contact us directly should you wish to share any additional details.Kind regards,Maceió Atlantic Team

  • User:claudiamL7316UQ

    Trip type: Family

    Highly recommended

    rating25 Dec 2025

    We had an amazing time at the hotel. The rooms and the facilities are extremely comfortable, the staff is hospitable. The breakfast was super complete and delicious, especially the selection of fruits. Time Maceió Atlantic, Atendimento ao cliente/recepção at Maceio Atlantic Suites, responded to this review Olá, Claudia! Tudo bem?Agradecemos imensamente sua disponibilidade em nos avaliar. É uma felicidade para todos aqui que sua experiência tenha sido satisfatória.Esperamos ansiosamente por sua nova visita.Cordialmente,Equipe Maceió Atlantic

  • User:renatamK9975RZ

    Trip type: Family

    Super Awesome Experience

    rating22 Jun 2024

    The restaurant is wonderful! The people here are so generous and friendly! The food is high-quality and the service is impeccable! Special shoutout to Patrice, one of the waitress at the hotel’s restaurant!!! Thank you to the hotel’s staff! Equipe Maceió Atlantic, Atendimento ao cliente/recepção at Maceio Atlantic Suites, responded to this review Hello Mss Renata! How are you?We appreciate your willingness to rate us. We are happy to hear that your experience with us was very satisfactory! Your comments will be analyzed by our Quality team for our improvement.We hope to welcome you soon for more happy moments!Sincerely,Maceió Atlantic

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