Ibis Budget Petropolis

Recent Reviews: 165

• User:Italoramos01

  Trip type: Family

  I recommend

  21 Nov 2025

  Excellent hotel. From the service to the structure offered, everything very good. I highlight the service of the manager of the restaurant at night, which in addition to attentive delights the customer. Ibis Petrópolis, General Manager at Ibis Budget Petropolis, responded to this review Agradecemos imensamente sua avaliação! Ficamos muito felizes em saber que sua experiência foi positiva, que nossa equipe prestou um excelente atendimento e que a estrutura do hotel correspondeu às suas expectativas.Comentários como o seu nos motivam a continuar oferecendo um serviço acolhedor e de qualidade.Será um prazer recebê-lo novamente em breve. Obrigado pela recomendação! Originally submitted in Portuguese on www.tripadvisor.com.br. View originals.

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• User:Italo R

  Trip type: Family

  Excellent

  21 Nov 2025

  Excellent hotel, I was very well served by the whole staff. The structure is very good, leaving nothing to be desired. I highly recommend! Ibis Petrópolis, General Manager at Ibis Budget Petropolis, responded to this review Agradecemos imensamente sua avaliação! Ficamos felizes em saber que nossa equipe proporcionou um ótimo atendimento e que a estrutura do hotel correspondeu às suas expectativas.Seu reconhecimento nos motiva a continuar oferecendo um serviço de qualidade e acolhedor.Será um prazer recebê-lo novamente. Obrigado pela recomendação! Originally submitted in Portuguese on www.tripadvisor.com.br. View originals.

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• User:ChrisFram

  Trip type:

  Budget by name but not by price

  28 Sept 2019

  From entering the hotel it has a modern clean reception area. We stayed in the second building classed as level 3. The room was compact but modern and was clean. The bed was comfortable and the shower was great. The whole floor wasn’t very sound proof. The walls were paper thin. So you could hear your neighbours talking etc... and people returning from nights out at 2am.The hotel advertises complimentary Wi-fi but it didn’t pick up in our room. If you like big breakfasts then you’ll disappointed here. But they do have a nice selection of cakes and bread. This hotel is great for somewhere to sleep and shower with basic comforts. But the price we paid was definitely not budget. For an ibis I would of expected it to be a little more English language friendly. There was no local information in English and all signs were in Portuguese only. Operar Hoteis, Gerente geral at Ibis Budget Petropolis, responded to this review Hi, Chris!Thank you for taking the time to write to us following your stay at IBIS Budget Petrópolis. We regret that the service provided has not lived up to your expectations, for the fact that you would like to accept our sincere apologies.Ibis Budget hotels to always provide the best quality of service during your stays; therefore, your opinion is fundamental for us. We assure you that you will need the needs in order to improve the quality of the services you mentioned.Once again, we welcome your comments and hope to regain your trust during your next stay.Regards,Stephanie

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• User:nabuco2019

  Trip type: Family

  High humidity in the room

  06 Aug 2019

  The high humidity in the room wet a briefcase. It seemed like the problem was on the wall where the second single bed was leaning. We only stayed one night, but my wife is allergic and humidity has become an acute problem. Operar Hoteis, Gerente geral at Ibis Budget Petropolis, responded to this review Good morning!Thank you for telling us about your experience at IBIS Budget Petrópolis. We are sorry that we have not lived up to your expectations, please let me offer my sincerest apologies.At ibis budget we seek to provide a high level of service to each of our customers; so your feedback is very important to us.We appreciate your comments and hope that you will give us the opportunity to better serve you in the near future.Regards,Stephanie Amaral

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• User:BrunaLisboa8

  Trip type: Business

  A terrible night

  30 Jun 2019

  Bad experience, bad smell, litlle room, cleanless, bad bed. I probably would not recomend this Ibis. The oposite I will related for everbody the poor service and poor acomodation. Unless the reception was good, the person in charge was very kindly and tried to help me but was not a person at midnight to help me with the room cleaning. Operar Hoteis, Gerente geral at Ibis Budget Petropolis, responded to this review Good morning!Thank you for telling us about your experience at IBIS Budget Petrópolis. We are sorry that we have not lived up to your expectations, please let me offer my sincerest apologies.At ibis budget we seek to provide a high level of service to each of our clients; so your feedback is very important to us.We appreciate your comments and hope that you will give us the opportunity to better serve you in the near future.Regards,Stephanie

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