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This hotel commands an enviable position in an oasis, surrounded by lush, tropical vegetation. It is the only hotel in the town which features a location right by the sandy beach. To one side of the hotel is the turquoise blue of the Atlantic, on the other side rise the green-covered mountains.
Guests have a choice of 18 junior suites, 52 suites, 424 single rooms and 135 double rooms located in a 26-storey main building and a 4-storey auxiliary building. English-speaking staff at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a projector.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. All rooms are carpeted and have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.
The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, beach volleyball, volleyball and golf. Water sports enthusiasts can enjoy water aerobics and aquafit. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon, massage treatments and hydrotherapy treatments. Guests of all ages have the opportunity to enjoy an entertainment programme.
Various dining options are available, including a restaurant, a café and a bar. Catering options include bed and breakfast and all-inclusive. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner). Special culinary options, such as vegetarian dishes, are also available.
Facilities
Air conditioning
Lobby
24-hour reception
Currency Exchange
Shops
Conference Room
Internet access
Room Service
Laundry Service
Bicycle Hire
Kids Club
Playground
Pets
Elevator/ Lift
Laundry
Newspaper
Parking
Smoking rooms
Wifi
Beauty and Spa
Massage
Spa
Building Information
Garden (m²)
Business Center and Conferences
Business Center
Common Area
Game Room
Sun Deck
Distances
Beach
Family and Kids
Childcare service
General Services
Concierge
Doctor on call
Luggage storage
Multilingual Staff
Pool/ Beach towels
Wheelchair
Hotel Type
Family-friendly Hotel
Hygiene
Contactless check-in/-out
Protective equipment for employees
Protective equipment for guests
Gym/ Fitness centre
First-aid services
Meals
Breakfast Buffet
Breakfast Served
Continental Breakfast
Bar
Cafe
Restaurant
Payment
ATM
Room Facilities
Shower
Bathtub
Hairdryer
Minibar
TV
Room service
Toiletries
Shopping
Souvenir shop
Sport/Entertainment
Indoor Pool
Outdoor Pool(s)
Swimming Pool
Sauna
Tennis
Events
Transfers
Airport Transfers

City Centre
1000 m
Excellent
1631
Very Good
781
Average
248
Poor
124
Terrible
153
Recent Reviews: 2937
User:ilmt12
Trip type: Couples
Wonderful Resort
22 Sept 2026
User:Elizabeth F
Trip type: Family
Sleep with the sound of the surf
10 Sept 2026
User:Kaitlyn L
Trip type: Business
The Sheraton is the best - visit Hermes in the lounge!
22 Aug 2026
User:Megan H
Trip type: Friends getaway
Sheraton Grand Rio & Hermes are the best!
22 Aug 2026
User:Claire L
Trip type: Friends getaway
Hermes makes the best caipirinhas!
22 Aug 2026