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Windsor Tower Hotel

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Windsor Tower Hotel

locationBarra da Tijuca, Rio de Janeiro

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About  Windsor Tower HotelAbout Windsor Tower Hotel

Location

This hotel is located in Rio de Janeiro.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a 24-hour security service, room service, a laundry service, a coin-operated laundry and a smoke alarm are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the garage or in the car park.

Rooms

The hotel's options for comfortable accommodation ensure a pleasant stay. WiFi (no extra charge) comes as standard in the rooms. Wheelchair-accessible rooms can also be booked. The hotel has non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the sun terrace. The pool bar serves a selection of refreshing drinks. Leisure activities and facilities at the hotel include a gym, a sauna and a steam bath.

Meals

The dining area includes a restaurant and a bar. A fortifying breakfast is served daily. Staff are also happy to provide children's meals.

 Amenities at Windsor Tower Hotel Amenities at Windsor Tower Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Disability-friendly

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      Garage

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Golf

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      Gym

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

2.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

44

Very Good

15

Average

8

Poor

4

Terrible

6

Recent Reviews: 77

  • User:KennyMayo

    Trip type: Business

    Not my preferred stay for Barra

    rating19 May 2026

    Stayed here for only two nights with work. Arrived late evening for check-in. Found the reception staff not very friendly or welcoming. Check-in was so slow. Experience for the two days with staff remained the same, cold. Cleanliness was good overall and rooms were a good size. Breakfast was the usual but relatively sparse. I've stayed in a few very nearby hotels so this won't be my first choice again.
  • User:Navid G

    Trip type: Couples

    Not worth it

    rating28 Feb 2026

    The staff were very unfriendly and unhelpful. When I asked about extending my stay, the receptionist claimed the hotel was fully booked without checking, even though rooms were available online. We were also overcharged for water, and when questioned, the staff pretended not to understand English.The hotel is very old and poorly maintained. The room was dark, not clean, and had no complimentary water. The bathroom had drainage problems, mould, and broken shower fixtures.Breakfast was basic and disappointing.Overall, apart from the location, it was not worth the money.The only pro is the location. nome sobrenome, Proprietário at Windsor Tower Hotel - Barra Da Tijuca, responded to this review Dear guest,Thank you for taking the time to share your impressions of your stay.We truly value your feedback and reaffirm our commitment to the continuous improvement of our services, aiming to provide increasingly satisfying experiences for all our guests.It will be a pleasure to welcome you back.Sincerely,Bruno SacramentoHosting Manager
  • User:Teodora1666

    Trip type: Couples

    Average hotel with friendly staff

    rating27 Jul 2024

    The rooms are very small with poorly designed lighting. No bedside lamps. The hotel is freezing cold and no chance to moderate temperature in the room. Walls are too thin and you could hear everything. Breakfast is ok but every day the same. Some variety in the hot buffet will be appreciated. Otherwise the hotel is close to the beach and within walking distance to a few restaurants. Staff is very polite and helpful. Breakfast items are tasty (except the coffee). The shower is nice and bathroom is relatively spacious. Lilian Martins, Gerente geral at Windsor Tower Hotel - Barra Da Tijuca, responded to this review Dear Guest, I would like to thank you for choosing Windsor Tower and for sharing your opinion about our products and services! It is extremely important to have this feedback from our guests, as it helps us to correct any failures and implement improvements. We look forward to your next visit.Best Regards, Natalia PenazzoGeneral Manager
  • User:Flyer61933680224

    Trip type: Business

    Bad / wrong communication by unprepared staff.

    rating07 Jul 2024

    Obviously ZERO, This hotel was not my pick. Due to flight cancellation United airlines picked it for me. When I arrived at the hotel I asked about late check out as I was instructed by the United agent so I could plan my day and transportation to the airport. I was informed by Daniele de Assis that I did not have to worry about it because the contract they had with the airline the check out could be as late as I need. I was surprised and impressed with that answer since it is not an usual hotel habit. Well, the next day someone knocks on my door saying I had to get out of the room with the threat I would have to pay another night. When questioned About the wrong information with Max the manager it was useless, he was professional but did not address the situation. So my experience is here now hopefully it will help someone in the future. Lilian Martins, Gerente geral at Windsor Tower Hotel - Barra Da Tijuca, responded to this review Dear Guest,We would like to thank you immensely for the kindness of your opinions on your recent visit to the Windsor Tower Hotel.Your evaluation is fundamental to the continuous improvement of our services and facilities, since our main objective is to meet the expectations and needs of the guests. However, all the information was provided through the guidelines received by the airline. Kind Regards,Natalia Penazzo,General Manag
  • User:Laura B

    Trip type: Family

    Not Returning

    rating29 Jun 2024

    We stayed at this hotel for 13 nights. The hotel was clean and the first few days were fine. HOWEVER, in the middle of our stay, we were asked to move rooms, due to the maintenance on the floor we were in. When the bellhop person came to help us with the luggage, we found out that this maintenance has been scheduled for over 2 weeks and he didn’t understand why they have given us a room on that floor. That was very upsetting but we didn’t complain. HOWEVER, the door knob on the new room was broken and the key would not open the door. They gave us the option to change rooms (AGAIN?? SERIOUSLY??) or they would ask maintenance to fix it. Even though they said they had fixed it, the key would not work properly. When we check out, they charged us for 5 water bottles ($50 Brazilian reais). I asked if they would really charge me for that after all the problems we faced during our stay or if that could a courtesy on their part. I was told I had to pay for the water in the coldest way ever! Would never stay there again.RESTAURANT REVIEW: we had a nice dinner on our first night and paid to have breakfast included. The breakfast is buffet style and it’s fairly good. But it’s the same daily, so it got boring after a while. We invited our mother to eat breakfast with us one morning and asked for a decaffeinated coffee for her as it is NOT available in the menu. Even though we paid for her breakfast buffet, we had to pay EXTRA for her to have a decaf coffee. Lilian Martins, Gerente geral at Windsor Tower Hotel - Barra Da Tijuca, responded to this review Dear Mrs. Laura,We would like to thank you immensely for the kindness of your opinions on your recent visit to the Windsor Tower Hotel.Your evaluation is fundamental to the continuous improvement of our services and facilities, since our main objective is to meet the expectations and needs of the guestsWe hope to continue having the pleasure of welcoming you at our Hotel.Kind Regards,Natalia PenazzoGeneral Manager

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