Almenat Embu das Artes, Tapestry Collection by Hilton

Recent Reviews: 386

• User:AlessandroNC

  Trip type: Couples

  Wonderful. One of those magic places that recharges your energy and you leave sure that you will return.

  14 Jan 2024

  This hotel is amazing and certainly is worthy of every cent and every minute you spend there. The staff is extremely friendly and oriented to details to please the guests. From reception (where Fernanda and Vanessa were amazing) through the Restaurant (where Sidneia, Luciano, and Adriano were great), in all interactions with the staff, you feel genuinely welcome and taken care of. The food is really good, especially for dinner and breakfast. The facilities themselves are fabulous. Not only because they are in good shape and extremely comfortable, but also because they have several options of activities and different atmospheres that truly recharge your energy. The room, to make it short, it´s a 5-star. The hotel is surrounded by beautiful green areas everywhere you are and is the type of place where you will create great memories and will recommend to everyone. Simply unforgettable. Almenat Tapestry Collection by Hilton, Marketing at Almenat Embu das Artes, Tapestry Collection by Hilton, responded to this review Alessandro,I'm thrilled to hear about your amazing experience at the hotel! It sounds like every aspect, from the staff to the food , contributed to a memorable stay. The appreciation for the well-maintained facilities, comfortable atmosphere, and various activity options is wonderful. Thank you for sharing your positive feedback, and it's fantastic to hear that you found the experience unforgettable.We hope to welcome you back soonRoberta PellegrinoGeneral Manager

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• User:Coastal21809690433

  Trip type: Couples

  An incredible hospitality experience

  19 Dec 2023

  My girlfriend and I stayed at the Almenat Embu das Artes looking for a period away from the city and this was our first time in the hotel.Considering the close-to-nature experience that Almenat provides, its location is great, around 30-40 minutes from the city of São Paulo. And the traffic signs in Embu that give directions to the hotel are good as well.About the amenities and structure of Almenat, they are amazing. The entire place is beautiful, with a contemporary architecture and incredible views of the nature. The rooms are well-equipped and have good space.The staff is incredible, this was also my very first time staying in a Hilton hotel and I got the best hospitality impression possible! Everyone was very friendly and welcoming, but I'd like to mention Fernanda (of the front desk) and Ivanete, I have no words for them (in the best way possible).I also want to mention the possibility of having an Ethernet cable connection provided by the hotel in the room, this is relevant for me.Regarding improvements, I totally understand that Almenat recently started to receive leisure guests, but I felt that the restaurants have some difficulties with the “a la carte” meals in comparison to the buffet menu. The food was very good, but we didn't choose the buffet option for lunch and dinner and ended up waiting longer than usual for our meals.But even with that improvement tip, our stay was incredible and we can't wait to return!Congratulations to Almenat Embu and Hilton! Almenat Tapestry Collection by Hilton, Marketing at Almenat Embu das Artes, Tapestry Collection by Hilton, responded to this review Thank you for sharing your detailed and positive experience at Almenat Embu das Artes! I'm glad to hear that the location provided the close-to-nature experience you were seeking and that the directions to the hotel were clear. It's also fantastic to hear that the staff, particularly Fernanda and Ivanete, contributed to making your stay memorable with their friendliness and hospitality.eferences.Your feedback about the "à la carte" meals is valuable, and we work on fine-tuning our services.We look forward to welcome you back soonRoberta PellegrinoGeneral Manager

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• User:Cburr1022

  Trip type: Business

  Brazilian hospitable excellence!

  24 Jun 2023

  The entire staff from the gate attendants to maintenance were amazingly hospitable! So much so even better than the US experience! There are many amenities to choose from during the stay but, the workout room and billiards (sticks and balls) could use some improvements. However, I would recommend this hotel to anyone and would definitely stay there again!!! Bit of a warning, it is tricky to get to but, well worth it!It was truly an appreciative experience where the staff called me by name and made me feel valued throughout my stay. Almenat Tapestry Collection by Hilton, Marketing at Almenat Embu das Artes, Tapestry Collection by Hilton, responded to this review It's wonderful to hear that you had such a positive experience with the staff at the hotel! Their hospitality and attentiveness can make a big difference in the overall enjoyment of a stay. It's great that they went above and beyond, surpassing your expectations and even exceeding the service you've experienced in the US. This feedback is valuable for us, as we want to enhance those facilities in order to provide an even better experience for our guests in the future.Thank you for sharing your positive experience, and I hope you have many more enjoyable stays at our hotel in the future!RobertaGeneral Manager

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• User:944wanders

  Trip type:

  Great hotel, but could use some improvements and more stuff for kids

  27 Nov 2022

  (Despite the description - this was Family trip with children)The room was very nice and clean, and more spacious than similar ones in other hotels. Oddly enough the windows do not open completely (maybe 5 cm on each side) probably a security concern, but makes for poor natural ventilation particularly in COVID times. The bathroom was also very clean and roomy, and shower was particularly good, with an extremely powerful water flow. The staff was nice and well informed, just a few remarks- When we approached the reception area there was no staff outside to organize or inform the new arrivals, their cars and luggage- No mention were made to help with the luggage (we didn't required it, but again, no offer was made)- They had restaurant in two different floors, but they keep changing it with no indications to guestsFood services were nice although some of the fried dishes tasted a bit stale (reheated) and given the size of the hotel I was expecting a bit more variety for the price, particularly for children.The outside pool is too small and oddly shaped with no kid's option and could use some heating. The indoor one was also a bit small and with no shallow depth for kids, expect the border near the stair.In general the hotel has little to no recreation options for kids - no outside playground and just an indoor game room. No kiddie pools. They didn't even had any ice cream in the restaurant or sold in the bar (BTW, there's only one bar).My kids had fun, but they could have used more recreation options.For grownups: bowling, sauna (dry and wet) and fitness centre.I understand this hotel was primarily focused on corporate events, but since they opened themselves to general public, they could invest a little more to have more attractions for families with kids.Still very good stay, but maybe a little overpriced for families with kids. Almenat Tapestry Collection by Hilton, Marketing at Almenat Embu das Artes, Tapestry Collection by Hilton, responded to this review It sounds like you had a good stay overall, but there were some areas for improvement. We thank you for your feedback , your comments are valuable and we can use to make improvements and better serve our guests in the future.

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• User:farm1974world

  Trip type: Business

  Awesome organization, great place for business events, good rooms, nice sleep.

  24 Jul 2020

  I stayed two nights in this hotel for a business event back in December 2005, and everything was perfect, from the meals to the rooms, and of course the whole corporate structure for business events. It is very to close to São Paulo.