Just spent the weekend at the Melia Ibirapuera & had a lovely time. The staff was really professional & friendly. Room was great & had a nice view.
Jennifer Alves, Proprietário at Melia Ibirapuera, responded to this review
Dear Mrs. SoshFromTO,We would like to thank you for sharing your feedback and for choosing Meliá Ibirapuera for your stay in São Paulo. It is a pleasure to know that you enjoyed a lovely weekend with us.We are delighted to hear that our team’s professionalism and friendliness contributed positively to your experience, and that you appreciated your room as well as its pleasant view.We look forward to welcoming you back to Meliá Ibirapuera in the near future.Yours sincerely,Jennifer AlvesGuest Experience Coordinator
User:dannyfernan21
Trip type: Business
Melia Ibirapuera 2026
15 Mar 2026
Excellent. I recommend this hotel to anyone who is looking for a ggod time in a class act hotel. Great customer service!! 5 stars
Jennifer Alves, Proprietário at Melia Ibirapuera, responded to this review
Dear Ms. Dannyfernan21,It was truly a pleasure to welcome you to Meliá Ibirapuera, and we sincerely appreciate you taking the time to share your impressions.Your words reflect a memorable experience, and it is very rewarding to know that our service and atmosphere contributed to such a positive stay. Your recommendation and recognition of our customer service as “5 stars” are especially meaningful to our entire team.We look forward to the opportunity of welcoming you again for another उत्कृष्ट stay in São Paulo.Kind regards,Jennifer AlvesGuest Experience Coordinator
User:fsolares61
Trip type: Business
Worst Hotel Ever
01 Mar 2026
This hotel is the worst I have ever stayed at. After 48 hours, I'm still begging the staff to send me my invoice via email. The hotel is very old, the rooms are terrible, poorly maintained, and the front desk is just incredibly incompetent. The only decent thing is the breakfast buffet, but overall, I highly recommend you stay away from this terrible hotel.
Jennifer Alves, Proprietário at Melia Ibirapuera, responded to this review
Dear Mr. FSolares61,Thank you for taking the time to share your impressions regarding your recent stay at Meliá Ibirapuera. Your feedback is extremely valuable and deserves our full attention.We regret to learn that your experience did not meet your expectations, particularly regarding the condition of the facilities and the service at the front desk, as well as the delay in receiving your invoice. Your comments have been carefully noted and will be addressed with the respective teams to ensure greater efficiency and alignment with the standards we are committed to delivering.At the same time, we appreciate your recognition of our breakfast buffet, which is thoughtfully prepared to provide a pleasant start to the day for our guests.Mr. FSolares61, we truly value your opinion, as it helps us identify opportunities for improvement and refine the experience we aim to provide. We hope to have the opportunity to welcome you again in the future and offer you a stay that better reflects the quality and service standards of Meliá Ibirapuera.Sincerely,Jennifer AlvesGuest Experience Coordinator
User:A J R
Trip type: Business
Outstanding staff that always make every visit like coming back to your second home.
16 Nov 2025
I stay only at this hotel, why? Because it has the most delightful staff; they always go the extra mile for you. From Reception to the breakfast room staff and room service. They are all utterly charming people. It’s a good hotel, yes but it’s the staff that make this hotel so outstanding. I am an ex airline captain and I have travelled the world. The staff at this Meliá hotel are in the top 1% of all the hotels I have stayed in worldwide. It’s always an absolute pleasure to stay at this Meliá.
Jennifer Alves, Proprietário at Melia Ibirapuera, responded to this review
Dear Mr. A J R, It is truly uplifting to know that each stay with us feels like returning to a second home. Your appreciation of our team is deeply valued, and learning that the professionals from Reception, the breakfast service and room service have contributed so positively to your visits reinforces our commitment to creating experiences that stand out for their warmth and dedication. Your perspective as an experienced airline captain who has travelled extensively adds great significance to your words, and it is an honor to know that our team ranks among the very best you have encountered worldwide. We look forward to welcoming you again on your next visit.Sincerely,Jennifer AlvesGuest Experience Coordinator
User:Dante D
Trip type: Family
Excellent experience
28 Sept 2025
Excellent stay. Flavio was friendly and professional. Service was overall excellent. Rooms were properly clean. Good location.
Jennifer Alves, Proprietário at Melia Ibirapuera, responded to this review
Dear 53danted,Thank you for taking the time to share your feedback. We are delighted to hear that you had an excellent experience with us. Flavio and the entire team are grateful for your kind words regarding their professionalism and friendliness. It is also great to know that you found the rooms clean and the location convenient.We look forward to welcoming you back on your next visit.Sincerely,Jennifer AlvesGuest Experience Coordinator
Sao Paulo - City, Sao Paulo
About Melia Ibirapuera
User Rating & Reviews
11 Apr 2026
01 Mar 2026
0204 505 9777