The hotel is safe and secure with a taxi rank just outthe front door. The front of house staff are excellent, helpful and Professional, friendly people. the Rooms are a clean and the service Staff areConcientious, proffesional and honest. The kitchen staff are excellent, friendly and fun to talk to. Specially drinking tequila. Staying here was a pleasure. Like most of brazil you need google translator, sometimes your room srvice gets lost but thats part of the vibe. The hotel is 20 minutes walk from all the shops, bars and restuarants on Rue Oscar freire.all in all we had a great time, I will miss the staff, trulf friendly brazilians.
Simone Melo, Gerente geral at Elegance Suites Oscar Freire, responded to this review
Hello Mr JonwThank you so much for taking the time to share your wonderful experience with us! We are very pleased to know that you enjoyed your stay at Quality Suites Oscar Freire.It's fantastic to know that you felt safe and secure during your time with us, and we're happy that our customer service team provided an excellent service.Thank you for highlighting our convenient location, just steps from the shops, bars and restaurants on Rue Oscar Freire. We're glad you had fun exploring the region and immersing yourself in São Paulo's vibrant atmosphere.We sincerely appreciate your kind words about our team and will definitely pass on your compliments to them. We hope to have the pleasure of welcoming you back for another pleasant stay.Have a good trip until we meet again!Regards,Simone Melo
User:439sonjaw
Trip type: Business
Decent option with access to metro
29 Sept 2019
I stayed at this place for the duration of a one-week workshop in São Paulo. The room was quite large and comfortable, but it felt a little chilly. The floors could be noisy sometimes. The food was average, and the breakfast area was a little too small. Staff were friendly, and the hotel provided easy access to metro stations.
Roberto A, Supervisor de Recepção at Elegance Suites Oscar Freire, responded to this review
Dear GuestThank you so much for your review. We were glad you were pleased with our hotel. We will consider your comment on noise as a point of attention. We hope to see you again at the Comfort Suites Oscar Freire! Sincerely, Celso Rocha
User:m_rcior120
Trip type: Business
outdated, not good cost/benefit
25 Aug 2019
The rooms are very uncomfortable, it was cold in the city, they have no hitter and only offer some old thin blankets. This is ridiculous considering that it can get really cold in São Paulo during the winter. The shower box has only a plastic curtain, so the floor get's soaked. Staff isn't very helpful, breakfast is very simple. There are better options in the city for the same rate.
Roberto A, Supervisor de Recepção at Elegance Suites Oscar Freire, responded to this review
Dear Guest, I apologize for the negative impression of our structure and services. Thank you for sharing your hosting details with us and we will take the above points as an opportunity to improve our services. I hope to have the opportunity to welcome you again to undo the impression of this hosting. Regards,Celso Rocha
User:javiermiranda2019
Trip type: Business
Excellent Option!
21 Aug 2019
Rooms are clean, service is excellent, good location, easy Access, The gym is well equiped, the pool size is enoufh for training, the buffet is complete including desserts and different fruit options.
User:Road616614
Trip type:
No heating
12 Aug 2019
This is a nice hotel with nice staff but if you are travelling in the winter months beware... there is no heating and it could get cold in Sao Paulo, well at least for me as im from the caribbean.It also didnt help that the maid left the windows opened some days.But the hotel looked just like the photos. They had a good breakfast and our room was huge as it was a corner room.
Roberto A, Supervisor de Recepção at Elegance Suites Oscar Freire, responded to this review
Dear Guest.Thank you so much for your review. We were glad you were pleased with our hotel. We will consider your comment regarding the heating of the apartment as a point of attention. We hope to see you again at the Comfort Suites Oscar Freire! Sincerely, Celso Rocha