I stayed 3 nights in room 301.Lobby, room size and internet speed are okay, also they gave me late check out, which was fine as well. Water pressure in the shower also good.BUT:Carpet in the hotel floor smelly and in bad conditions. Same smell as the curtains in my room.Toilet did not work, asked reception, still waiting to get it fixed after 4 hours, see picture. Luckily avoided a major flood, but cannot use it until it is fixed.Bathrooms are really outdated and need an urgent refresh.Safe did not work despite me following the instructions, so had to carry all my valuables with me.Left medicine (injection) in the fridge for cooling, they took it and I will most probably never see again, USD 50 gone, thanks.If you want to hear the bathroom and phone conversations of your neighbor, then you will be happy, I was not.The air conditioning starts to make some noise when you enter the room first thing but stops after a while, not a great first impression.Booked a Kingsbed, got two single beds, each 90cm wide.The fridge starts making noises and then stops again, makes it difficult to sleep.I travel a lot for business and often stay in Radissons, this was not near any of the ones I stayed before. I will suggest my colleagues to avoid this, despite it is close to my office. Better a longer walk then.
Radisson Blu São Paulo, Gerente geral at Radisson Blu Sao Paulo, responded to this review
Dear Guest,Thank you for taking the time to share such a detailed review of your stay.We are glad to know that you appreciated aspects such as the lobby, the room size, the internet speed, the water pressure in the shower, and the late check-out provided by our team. However, we are truly concerned to read about the various issues you experienced during your stay.Your comments regarding the condition and odor of the carpets and curtains, the toilet malfunction and delay in assistance, the outdated bathrooms, the safe not working, the noise from the air conditioning and refrigerator, and the bed configuration have been shared with the relevant teams for immediate review and follow-up.Regarding the medicine you mentioned leaving in the refrigerator, we take this matter very seriously. May we kindly ask if you were able to report this situation to any member of our team during your stay? Our staff is instructed not to remove any personal items from the minibar, so we would like to better understand what may have happened.We also regret the inconvenience related to noise from neighboring rooms and understand how important a quiet environment is, especially for business travelers.Your feedback is extremely valuable and helps us identify areas that require urgent attention. We sincerely hope to have the opportunity to restore your confidence in a future stay.Kind regards,Radisson Blu São Paulo Team
User:sangshank
Trip type: Business
great place, ideal location
08 Feb 2026
Rodrigo at check in is super helpful and so are the other staff. Leonardo in the breakfast and the rest are angels. Couple of areas of concern. The bathroom is really cramped and makes us think twice to book here. this is my fourth stay over a fortnight in the last eighteen months. As a regular, I hope the next time, I am provided a better room. The kitchen quality can also improve.
Radisson Blu São Paulo, Gerente geral at Radisson Blu Sao Paulo, responded to this review
Dear Guest,Thank you very much for your continued trust and for staying with us so frequently — it truly means a lot to have you as a returning guest.We are delighted to hear your kind words about Rodrigo, Leonardo, and our team. We have shared your compliments with them, and they were very happy with the recognition.At the same time, we sincerely appreciate your constructive feedback. We are sorry to learn that the bathroom size and kitchen quality impacted your experience. Please know that we are currently working on a bathroom renovation project to improve comfort and functionality, and comments like yours help guide these improvements.As a valued repeat guest, your satisfaction is especially important to us. We will do our best to provide a more comfortable room on your next visit. Kindly reach out to us before your arrival so we can note your preferences.We look forward to welcoming you again and providing an even better experience next time.Kind regards,Blu Team
User:DAEsmae
Trip type: Couples
Comfy & quiet rooms, excellent breakfast buffet
09 Sept 2025
We stayed here twice last month, at the start and at the end of a trip for a couple days. We selected this place due to its central location near many restaurants we wanted to try. It was very quiet, super comfortable, with lots of attention to small details. The breakfast buffet was excellent, with tons of choices and lots of fresh food. Reliable and speedy wifi. We would not hesitate to stay here again, and found the pricing reasonable.
Radisson Blu São Paulo, Gerente geral at Radisson Blu Sao Paulo, responded to this review
Dear Guest,We sincerely appreciate your wonderful feedback! 😊 It’s great to know you enjoyed both of your stays with us, from our central location and quiet, comfortable rooms to the breakfast buffet and reliable Wi-Fi. We’re delighted that the small details made a positive difference and that you found our pricing reasonable. We look forward to welcoming you back anytime!Sincerely,Blu team
User:khaledi472
Trip type: Friends getaway
Radison blu with great location
23 Aug 2025
A large hotel building, in a good location close to tourist attractions.My room was dated, with a strange design, devoid of furniture, a bathroom in the middle of the room, dirty aluminum glass windows, Honestly, I didn't like it, or at least it wasn't what I expected from a Radisson Blu chain.The breakfast was good.The spa and gym were excellent.Staff are very friendly and helpful.
Radisson Blu São Paulo, Gerente geral at Radisson Blu Sao Paulo, responded to this review
Dear Khaledi,Thank you for sharing your detailed feedback with us.We are pleased to know you enjoyed our breakfast, spa, gym and, most importantly, the friendliness and helpfulness of our staff.Regarding your comments about the room, we are sorry that it did not meet your expectations. We are currently working on a renovation project for our bathrooms and also reviewing some of the design aspects of our rooms to provide a more modern and comfortable experience.Your observations about cleanliness and room layout will be forwarded to our team for immediate attention, as guest comfort is always our priority.We truly appreciate your input, as it helps us improve, and we hope to welcome you back to offer a better experience in the future.Best Regards,Blu Team
User:LadyLaen
Trip type: Business
Avoid - noise level from road is next level!
05 Apr 2025
Road noise is horrendous - services is below par - avoidAvoid this place at all cost.The cleanliness it lowThe road noise is absolutely horrendous. The windows are not double glazed, you can hear all the street and road noise… the motorbikes are the sheer worst.Lift 2 stretches and whistles as it goes up and down… avoid room by the lift and also on the road.Front of house staff look like then need a good wash and polish… maybe the hickies on the neck to the cake..Avoid - especially if you are here for business… it’s run down.
Radisson Blu São Paulo, General Manager at Radisson Blu Sao Paulo, responded to this review
Dear Guest,Thank you for choosing our hotel and also for sharing your perspective about your stay with other travelers.Although we understand that your visit may not have exceeded your expectations, we would like to make it clear that our employees are professionals who, in addition to offer excellent services, treated you with the outmost respect, despite your prejudiced speech and atitudes - a posture that we do not tolarate.We remain available for anything you may need.Respectfully,Radisson Blu São Paulo
Sao Paulo - City, Sao Paulo
About Radisson Blu Sao Paulo
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05 Mar 2026
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09 Sept 2025
05 Apr 2025
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