Sao Paulo Tatuape, Affiliated By Melia

Recent Reviews: 225

• User:Richard S

  Trip type:

  Doesn't meet the image of their marketing video

  02 Oct 2025

  Extensive review sent to hotel via their survey. Many improvements in terms of physical room maintenence were expressed. Wilson Pereira, Proprietário at Sao Paulo Tatuape Affiliated By Melia, responded to this review Dear Mr. Richard,We truly appreciate your feedback and the detailed review shared through our internal survey. Your comments have been forwarded to our maintenance and operations teams so that the necessary improvements can be implemented promptly.We value your observations, as they help us continue evolving toward the excellence we aim to deliver to all our guests.Kind regards,Wilson Pereira Jr.Guest Experience Coordinator

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• User:uha01

  Trip type: Business

  Very nice/friendly/helpful Staff!

  16 Jun 2025

  Very nice/friendly/helpful Staff!That´s basically the point.Very nice/friendly/helpful Staff!Mini-gym + small Pool was also fine. Wilson Pereira, Proprietário at Sao Paulo Tatuape Affiliated By Melia, responded to this review Dear uha01,Thank you very much for taking the time to share your experience. We are truly delighted to know that our staff made a positive impact during your stay. Your kind words are highly motivating for the entire team.We are also pleased to hear that you enjoyed our facilities, including the mini-gym and the pool.It will be a pleasure to welcome you back to São Paulo Tatuapé Affiliated by Meliá on your next visit to the city.Yours sincerely,Wilson Pereira Jr.Guest Experience Coordinator

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• User:Peter P

  Trip type: Friends getaway

  Milton is the best ! Very helpful

  17 Mar 2025

  The best customer service. MILTON HAS HELPED me for 4 days and I felt so comfortable AND SOEAKS Wonderful ENGLISH . Vey helpful !! Definitely a recommendation !Thankyou MILTON ( you the best ) . When I come to SAO PAULO. I WILL STAY HERE !!!!!!! Wilson Pereira, Proprietário at Sao Paulo Tatuape Affiliated By Melia, responded to this review Dear Mr. Peter,Thank you for your incredible review! We are thrilled to hear that you had such a positive experience at São Paulo Tatuapé Affiliated by Meliá and that Milton made your stay even more special.Providing excellent customer service is our priority, and knowing that you felt comfortable and well-assisted means a lot to us. We will be sure to share your kind words with Milton—he truly is amazing!We can’t wait to welcome you back on your next visit to São Paulo!Best regards,Wilson Pereira Jr.Coordenador de Guest Experience

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• User:Charles M

  Trip type: Friends getaway

  Milton was amazing!

  17 Mar 2025

  I stayed at the Sao Paulo Tatuape Affiliated for my birthday week and it was awesome, Milton made my birthday week special and my time at the Hotel a moment to remember. My first time in Brasil was fun, chill, and memorable and I would visit again. Wilson Pereira, Proprietário at Sao Paulo Tatuape Affiliated By Melia, responded to this review Dear Mr. W151410charlesm,Thank you for your wonderful review! We are delighted to hear that you had an amazing birthday week at São Paulo Tatuapé Affiliated by Meliá and that Milton made your experience extra special.It’s fantastic to know that your first time in Brazil was fun, relaxing, and memorable. We would love to welcome you back for another great stay whenever you visit again!See you soon and happy birthday!Best regards,Wilson Pereira Jr.Coordenador de Guest Experience

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• User:THAWAT J

  Trip type: Business

  Overall from my experiences

  22 Feb 2025

  The front desk should be more accommodating to foreigners because sometimes communication can be difficult. The woman at the front desk during the night shift provided good support and service—thank you very much. Overall, my experience was quite good. Wilson Pereira, Proprietário at Sao Paulo Tatuape Affiliated By Melia, responded to this review Dear thawatj2025,Thank you for choosing Hotel São Paulo Tatuapé Affiliated by Meliá and for sharing your feedback with us. We are pleased to hear that you had a good overall experience and that our night shift team member provided you with great support (your kind words will certainly be shared with her!)We also appreciate your comments regarding communication at the front desk. Ensuring that all our guests feel welcome and understood is a priority, and we will reinforce our training to enhance the experience for international travelers.We hope to have the pleasure of welcoming you again soon! If there’s anything we can do to make your next stay even better, please let us know.Best regards,Wilson Pereira Jr.Guest Experience Coordinator

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