Staybridge Suites Sao Paulo

Name: Staybridge Suites Sao Paulo
Address: Rua Bandeira Paulista 555, Itaim Bibi, Sao Paulo, brazil
Telephone: +44-204-505-9777
Rating: 4.1

Sao Paulo - City, Sao Paulo, Brazil

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About Staybridge Suites Sao Paulo

location

This hotel is located in São Paulo.

facility

The hotel has a lift and features 215 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including tennis, a gym, aerobics, a sauna and a solarium. Activity coordinators organise an entertainment programme for adults and children.

meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Staybridge Suites Sao Paulo

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Garage
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Game Room
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  Outdoor Furniture
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  Sun Deck
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Cafe
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  Restaurant
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Room service
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Gym
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  Tennis
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  Tanning Studio/Solarium
Transfers
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  Airport Transfers
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  Shuttle Service

Location

Around this property:

Centre

5000 m

Airport

33000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

365

Very Good

270

Average

Poor

Terrible

Recent Reviews: 785

User:paolozI6416FI
Trip type: Business
Horrible. A nightmare
01 Sept 2026
They lost my staff at the laundry. They didn't even apologize... unpolite, unefficient. Room very dirty. Horrible! Paolo Zunino Hotel Staybrigde Suites São Paulo, Proprietário at Staybridge Suites Sao Paulo By IHG, responded to this review Dear Mr. Zunino,We are truly sorry that your experience with us left you feeling disappointed and frustrated. This is certainly not the experience we want our guests to have, and we sincerely apologize for the inconvenience with the laundry service and for the concerns you experienced with the cleanliness of your room.As discussed with our manager this morning, we will proceed with the appropriate reimbursement measures regarding this situation. At the same time, the necessary internal actions are already being taken to address the concerns raised and help prevent similar situations from happening again.Your feedback is very important to us, and we sincerely hope to have the opportunity to welcome you back and provide you with the warm, attentive experience you should have received from the very beginning.Warm regards,Staybridge Suites São Paulo Team
User:raulocampomangin
Trip type: Business
The best choice: exceptional service and perfect location
27 Jul 2026
This hotel is, without a doubt, my top recommendation. It has first-class facilities, an excellent restaurant, and an unbeatable location. The staff maintains an impeccable attitude and is always available for whatever you need. Housekeeping is thorough and consistent, even on weekends, and most importantly, it’s a safe, well-located place with everything close by. They take care of you from arrival to departure and provide service and guidance in both English and Spanish. The gym is incredible and includes a personal trainer who advises you at all times. The rooms are very comfortable, with Smart TVs and balconies overlooking the city. There are also several room types to suit different budgets and travel purposes. In short, an experience that truly feels like a home away from home. Congratulations to the entire team! Raul Ocampo Soci Assist, Other at Staybridge Suites Sao Paulo By IHG, responded to this review Hola raulocampomangin,Nos alegra mucho saber que tu experiencia en nuestro hotel fue tan positiva. Nos esforzamos por ofrecer un ambiente acogedor y servicios de alta calidad, y es gratificante saber que lo logramos durante tu estancia. Apreciamos tus amables palabras sobre nuestras instalaciones, el personal y la ubicación. Esperamos seguir siendo tu elección preferida en el futuro.- El equipo de Staybridge Suites Sao Paulo
User:Dumiso G
Trip type: Solo travel
HORRID TRAUMATIC EXPERIENCE AS AN AFRICAN
24 Dec 2025
This is not the place to do to when you want peace and tranquility coming from a country that has newly established bilateral relations with Brazil. Especially because a bank can assume your card was stolen and block it. THE WORST time to do it is on public holidays and when timezone differences can make all the difference in how you can follow up with your bank. Botswana networks don't roam in Brazil, making it more difficult. Understandably the difference between Lusophone and Anglophone globally. So. One can imagine the TRAUMA I endured when not being able to reach my bank and having to sit at reception for 4 hours stranded with no alternative AFTER a transnational flight while jetlagged! They laughed and disregarded their own global brand customer care line after I reached out for intervention. In the end: I was unceremoniously and involuntarily lead to use my points led me to a room that:1. Did not respect my app preferences despite a previous booking that was there and should have reflected as is the norm whenever I go. Especially since I already had a reservation and they were not fully booked.2. I endured mosquitoes all night3. It had a malfunctioning toilet system that leaked and did not refill water properly4. The toilet did not have proper ventilation5. The aircons were malfunctioning6. The soaps had not been replenished and showed that it had been a while not being usedIt was clear that that room was not used regularly and most likely, management was aware of the kind of room it was. It was a waste of my points ON CHRISTMAS DAY and the shock/trauma of it all only made sense once I rested yesterday. IHG has no regard or respect for my loyalty. I will also be widening audience because it is unacceptable to have to endure such during CHRISTMAS. No apology will erase such a horrid and disgusting treatment.It reflects why I am no longer a Diamond Elite member after experiencing poor service levels that were addressed in different instances without having to be public. However it is clear - that I must exercise my choice where I am respected, valued and regarded. This is the clarity I needed once rested. I don't want any other useless apology that makes no difference to my life or erases how I was treated. IHG Service, Owner at Staybridge Suites Sao Paulo By IHG, responded to this review Hi Dumiso G, Thank you for your recent stay at Staybridge Suites Sao Paulo and for sharing your feedback. We appreciate your business and making IHG Hotels & Resorts a part of your travel.We work very hard and strive to be the best Staybridge Suites. Our goal is to offer a seamless and relaxing stay and I'm sorry to learn that it didn't happen. We take feedback seriously and we'd like the opportunity to address this with you further. Please send your reservation details, contact information, any applicable action/s taken by the management to resolve your concerns, along with your TripAdvisor Username to IHGService@ihg.com Your loyalty is important to us. We hope you choose IHG Hotels & Resorts for your future travels. Best Regards, Jenilyn J.Case ManagerIHG Hotels & Resorts Service
User:alvarog278
Trip type: Business
I came for business. Hotel is well located, rooms are comfortable.
09 Dec 2025
Hotel is well located, staff is amazing and the bell captain team is always happy to help. I want to extend a huge thank you to Paulo, Wellington and Jonatan! Hotel Staybrigde Suites São Paulo, Proprietário at Staybridge Suites Sao Paulo By IHG, responded to this review Dear Mr. Alvaro,Thank you for your review.We are very happy to know that you had a great experience at the Staybridge Suites São Paulo.Your compliments about our hotel are highly appreciated.We look forward to welcome you back.
User:silvermapl
Trip type: Solo travel
Very nice
08 Jun 2025
Hotel was recommended by my surgeon. Room was comfortable. Staff were five-star accommodating and happy to assist me in my native language. Pool is useless, as it is a very small area in perpetual shade due to the aspect of many tall centrally located buildings. My room was comfortable, but overdue for a “deep cleaning”. Included breakfast was more than adequate. Location was very convenient; could really walk to dozens of points of interests, including shops and eateries. Hotel Staybrigde Suites São Paulo, Proprietário at Staybridge Suites Sao Paulo By IHG, responded to this review Dear Mr. Silver,Thank you for your review.We are very happy to know that you had a great experience at the Staybridge Suites São Paulo.Your compliments about our hotel are highly appreciated.We look forward to welcome you back.