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Grand Hotel Bansko

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Grand Hotel Bansko

locationBulgaria, Bansko

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About Grand Hotel BanskoAbout Grand Hotel Bansko

Location

This hotel warmly welcomes guests in Bansko.

Facility

The hotel has 2 lifts and features 190 rooms, including 2 suites and 10 single rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, safe, cash machine and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Daily newspapers are available for purchase. A business centre with fax machine and projector is available.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. The kitchenette comes with a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. For guests who wish to keep active, tennis, fishing and horse riding are available. Water sports enthusiasts are offered canoeing. The hotel's location is particularly ideal for skiers. Ski passes are available locally. Sport and leisure facilities at the hotel include a gym and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Subject to charge: a solarium. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club, a casino and a nightclub.

Meals

Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. A continental breakfast buffet guarantees a great start to the day. At breakfast and dinner, guests serves themselves at the generous buffet. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Grand Hotel Bansko Amenities at Grand Hotel Bansko

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Disability-friendly

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      Foyer

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      Games room

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Nightclub

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Canoe

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      Children's Pool

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

59

Very Good

69

Average

67

Poor

47

Terrible

84

Recent Reviews: 326

  • User:Cveti E

    Trip type:

    DO NOT GO THERE

    rating26 Apr 2025

    We arrived yesterday and were accommodated in a so called appartment (at least we were charged for a higher class room type). We are with a 1 year old and the room temp was 18 degrees. Despite we...

  • User:Marina M

    Trip type:

    Disappointing spa, avoid it

    rating06 Apr 2025

    We visited the spa center yesterday and were very disappointed to say the least. The place is huge and I can tell a lot of money was invested there but it’s already dirty despite being new, the pools...

  • User:Lina D

    Trip type:

    Skam with fake website pictures

    rating26 Jan 2025

    The rooms you are getting is noting to compare to the website. False pictures and description . The rooms are small and old with filthy mattresses . Carpet and couch is old and stinky. The bed size...

  • User:FarAway15232428946

    Trip type:

    Avoid!

    rating18 Jan 2025

    Tired and dirty hotel, big problem with cockroaches, food from one day is re-used in several times in different forms. Bad attitude from staff and no manager to be seen. I would not recommend this...

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