Mountain Paradise by the Walnut Trees

Name: Mountain Paradise by the Walnut Trees
Address: 53 Yavor Street, Bansko, bulgaria
Telephone: +44-204-505-9777
Rating: 3.3

Bansko, Bulgaria

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About Mountain Paradise by the Walnut Trees

location

This hotel is located in the heart of Bansko.

facility

This apartment hotel has a lift and a reception desk. Services and facilities include a baggage storage service, a safe, a transfer service, room service, a laundry service, a conference room and a banquet hall. Wireless internet access allows guests to stay connected while on holiday. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park for no extra charge. Services include a hotel shuttle bus.

rooms

Guests can enjoy the mountain view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a sofa bed. Valuables can be securely stored in a safe. The kitchenette comes with a refrigerator. A telephone, a TV and WiFi (no extra charge) ensure optimal comfort. A hairdryer and a vanity mirror are provided in the bathrooms, which include a shower and a bathtub. The hotel has family rooms and non-smoking rooms.

sport

There are indoor and outdoor pools as well as a children's swimming area. The hot tub in the pool area promises pure relaxation. The apartment hotel's location is particularly ideal for skiers. Both short- and long-stay guests are welcome to use the amenities available at the hotel, including a gym, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments. Children are well looked after in the kids' club (no extra charge).

meals

The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day.

Amenities at Mountain Paradise by the Walnut Trees

Facilities
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  Currency Exchange
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  Conference Room
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Parking
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Spa
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  Steam and Sauna
Building Information
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  Garden (m²)
Common Area
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  Game Room
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  Reception
General Services
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  Luggage storage
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  Multilingual Staff
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Gym/ Fitness centre
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Barbeque
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  Restaurant
Outdoor Activities and Sports
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  Outdoor sports
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  Skiing
Sport/Entertainment
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  Swimming Pool
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  Sauna
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  Billiards/Snooker
Transfers
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  Airport Transfers

Location

Around this property:

Centre

1500.0 m

Airport

161000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 55

User:Andjela V
Trip type: Friends getaway
Worst hotel ever
16 Feb 2024
Horrible hotel, very dirty, hairs in the shower, friend got eye infection from the dirt under bed. No beds, only two mattresses one on another. No sleepers, no shower gels, nothing. Fridge didn't work. Friend's room didn't have electricity
User:pinelopyevgeniadou
Trip type: Family
I came here to relax and the only thing i ended up doing was getting mad by the noise
16 Feb 2024
One of the worst hotel experiences ever. In the floor i am staying there is also a group of children staying in the rooms around us. They are siply talking out loud all the time, screaming and running all over the corridors, which means out of my room. We asked them kindly to behave quite and next we asked to the reception to find a solution, but both the didn’t care not at all. It’s unacceptable and ridiculous especially from the people working on the hotel, that they cannot take control of what’s happening. I came here to relax and the only thing i ended up doing was getting mad by the noise.
User:NiamhyyG13
Trip type: Friends getaway
Didn’t get to stay and I am glad
06 Dec 2022
Thankfully I did not get to experience this hotel; however the booking process was appalling. We booked an apartment, that got moved to Sunrise hotel on confirmation of booking. In the process they added on an extra €200 to the price, added in dinner on NYE (which we didn’t ask for) and when i questioned it was told I didn’t book an apartment in the first place. I had the screenshot of my original booking and when I requested to keep the same priced apartment without dinner I was told that it was not an option and they cancelled the booking. This happened just a little over 2 weeks before my trip. Dreadful customer service!
User:ioulia717
Trip type:
Very disappoiting , i do not recommend
28 Feb 2022
First of all, not worth the money, the rooms were not clean and the beds were horrible.The towels were not changed, and the ones that we were given were ridiculously small. There was always noise, making it impossible to sleep. The public toilets in the lobby were disgusting. The breakfast was so poor and definetly not fresh. The restuarant was closed during lunch time. No covid measures were taken. No service was provided for a transport from and to the bus station. But at least the guy at the bar was very friendly
User:_B1429DW
Trip type: Couples
Noisy peole are welcome
10 Feb 2019
This place is for people who like drunk parties with a lot of noise. Nobody can say you a word, because they have no rules for guests. You can shout as loud as you can from 11p.m til 3 a.m. and the receptionist will wish your neighbours good night with a humble smile. Do you want to ski and sleep well? Choose another hotel. Good night.