Pirin Golf Hotel & Spa

Recent Reviews: 167

• User:Matt P

  Trip type: Friends getaway

  Epic Golf Trip

  11 May 2026

  17 of us just got back from an epic golf trip , struggle to find any fault it was absolutely amazing just what we wanted ! Brilliant value for money !!!Food was good Golf course was great with an amazing scenery , rooms were a good size friendly staff ( not great at speaking English )

• User:Timelord1212

  Trip type: Friends getaway

  Great resort for a golf break

  05 May 2026

  Have just returned from a golf break at Pirin, we were a group of four and our trip was organised through Your Golf Travel.Transfers to/from Sofia Airport are via the hotel's own shuttle, look for the driver holding a "Pirin Golf" sign. The drive from the airport takes about 2 hours so factor that into your overall travel time.At the hotel we were checked in smoothly, given a plan of the resort and a sheet detailing the various restaurants and their opening times. Our rooms were clean and had all the facilities you'd expect e.g. tv, iron & ironing board, hairdryer, safe and a minibar (not included in the all-inclusive package). There is also a coffee machine which is complimentary. The bathroom was large with wc, bidet, jacuzzi bath with shower over the bath. I would point out that the step into the bath is quite high and would probably be an issue for anyone with mobility problems. Personally I would prefer a walk in shower. In your room you'll find two bottles of water, these are complimentary but are not replaced during your stay, seemed a bit mean to us. Rooms are made up every day but not cleaned as far as I could tell, used towels are replaced daily.My room was 102 in the main part of the hotel. Noise from the bar next to reception was intrusive but did not go on beyond 11.30ish. Take earplugs if you like an early night. Otherwise ask for a room ending in 12 and above which would be in the wing on the other side of reception.Breakfast is in the Euro Kitchen and there's plenty of choice of hot and cold food.We had lunch each day at the golf clubhouse which was perfect for a light snack.There are several choices of restaurant but make sure you fully understand how the system works if you're on an all-inclusive package. We ate in The Octopus restaurant one evening, the food was excellent but the service wasn't great. Note that there are no physical menus, everything us done by scanning a QR code. All other evenings we ate in the Euro Kitchen, the buffet was plentiful and varied, we never struggled to find something to suit our varied palates and we ate well throughout our stay.We had no issues with the all-inclusive drinks package, the local beer and wine is good and my G&Ts were made with Gordon's.The golf course is an absolute joy. The were some wet/muddy patches but we were early in the season so that was not unexpected. Otherwise the course was in good condition and very playable. But it's the views that really make this course so special! The beautiful snow capped mountains offer such an amazing backdrop for your game.Its a tough walking course so consider booking buggies. The only bugbear I have with the course is the 12th hole. Its a ridiculous dog leg which almost double backs on itself. This hole, along with the 10th. 11th, 13th & 14th were not part of the original Woosnam layout but were intended as academy/practice holes. The 12th needs a serious rethink in my opinion, it really does detract from the quality of the rest of the course.Bottled water is not provided in the all-inclusive package, bit of an oversight in my opinion.All of the staff we interacted with were helpful, pleasant and we had no language issues.We all said that we would like to go back to Pirin, despite the two hour drive to/from the airport. I will be recommending Pirin to my golfing friends.

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• User:Inna D

  Trip type: Family

  Very bad experience

  03 Jan 2026

  Waiting in reception for 1 hour, with a small child, after the long way to the hotel. Just horrible, don't want to stay here. Never recommend

• User:Desislava G

  Trip type: Family

  The massages were top-quality. I left feeling completely refreshed and rejuvenated.”

  08 Dec 2025

  We had a wonderful weekend at Pirin Golf! Peace, relaxation, and a truly lovely atmosphere throughout our stay. The place is beautiful and definitely worth visiting.”

• User:Martin K

  Trip type: Friends getaway

  Do not recommend. Good location. Poor management.

  29 Nov 2025

  Here is a translation of the text, keeping the tone formal and constructive, suitable for a review or a follow-up email.I like the location and have visited Pirin Golf with positive feelings for years, mostly in connection with holiday events. To my regret, our last stay was disappointing. Below is the English-translated body of the letter I sent to the email addresses listed on the website for reception, management, and the spa. After more than a week and a follow-up reminder, I have not received a reply, which reinforces my impression regarding the poor management of the complex.Problems described in the letter:1. Communication and reception issues:Difficulty connecting: After checking in, we tried multiple times (3–4 times) to contact reception by phone, but without success. The lack of a quick way to make contact in case of need is unacceptable.Slow service at reception: Service at the reception desk itself was extremely slow, creating unnecessary delays and discomfort.2. Unfulfilled promises and lack of response:Wi-Fi issues: We asked reception to check the Wi-Fi connection in our villa as it was not working. We were promised that a technician would be sent immediately, but no one came.Grill hygiene: We found that the grill grate at our villa was quite dirty. We asked for it to be cleaned (as the villa lacked the necessary tools), and were again promised assistance, which was never provided.3. Unacceptable practices regarding additional services (Barbecue):Inflated price for wood: We were offered 3–4 small pieces of wood for the barbecue at a price of 35 BGN, which I consider extremely inflated and inconsistent with the quantity provided.Unpreparedness in providing accessories: We waited 15 minutes for the fire starter gel provided to us, and the quantity itself was handed over in a plastic coffee cup wrapped in a napkin. This demonstrates a complete lack of preparation and an unprofessional attitude.4. Unhygienic conditions in the SPA center:Dirty towels: The towels provided in the SPA center were dirty (with visible stains on them).Inadequate staff reaction: When we brought this issue to the staff's attention, the response was that "things like this happen sometimes." Such a response is unacceptable for a hotel of your class and shows a lack of commitment to basic hygiene standards.

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