Trinity

Name: Trinity
Address: Simeon Molerov Str. 5, Bansko, bulgaria
Telephone: +44-204-505-9777
Rating: 2.8

Bansko, Bulgaria

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About Trinity

location

This hotel is located in Bansko. The nearest airport is Sofia (SOF).

facility

The hotel has a lift and features 58 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Other services include a 24-hour security service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus.

rooms

Central heating ensures that rooms maintain comfortable temperatures. Rooms include a sofa bed. Extra beds can be requested. A minibar is provided. Guests will also find a mini fridge included among the standard features. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. The hot tub in the pool area promises pure relaxation. The hotel's location is particularly ideal for skiers. After an eventful day, guests can work out and recharge in the gym. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments.

meals

Dining facilities include a restaurant, a dining room, a café and a bar. Catering options include bed and breakfast and half board. Breakfast, lunch and dinner will satisfy appetites big and small. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Trinity

Facilities
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  Lobby
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  24-hour reception
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  Conference Room
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Laundry
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  Smoke detector
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  Wifi
Beauty and Spa
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  Spa
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  Steam and Sauna
Building Information
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  Garden (m²)
Common Area
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  Game Room
General Services
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  Luggage storage
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  Multilingual Staff
Hygiene
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  Contactless check-in/-out
Meals
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  Breakfast Buffet
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  Bar
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  Cafe
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  Restaurant
Room Facilities
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  Fireplace
Sport/Entertainment
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  Swimming Pool
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  Sauna
Transfers
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  Airport Transfers
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  Shuttle Service

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 112

User:Connector66921370508
Trip type: Family
Good Value
18 Feb 2025
We had a good experience staying here. Yes the hotel is a bit tired but our room was clean, the spa facilities were great! There is a huge swimming pool, sauna and steam room which were clean & fabulous to use after a days skiing. The pool always had someone in attendance. It was never too busy. The staff were friendly and helpful. 5 mins Walking distance to the old town & about 13 to the slopes. Or there is a regular shuttle bus there and back. Overall good value for money.
User:Red B
Trip type: Friends getaway
Generally okay
15 Feb 2025
This hotel is definitely not a 4 star, it may have been in the past but this is not the case anymore. However we did not expect a 4star hotel either way especially for the price we gave. Room was clean breakfast and dinner was good and the pool was okay. Nothing to blow you out of your mind. The only bad thing was the mattress of the bed. It was really hard and I barely got any sleep but this may be a personal preference. Don’t expect anything too much.
User:roudi48
Trip type: Couples
WORST HOTEL BY FAR
25 Dec 2024
Rare to be in such a bad hotel .... so dirty, so old, so uncomfortable and with such uncaring and rude staff ... you won't believe how miserable sleep on such old mattresses .. I think the 105€ we paid was too much money for such wretched accommodation ... never again …
User:claudiamF3760DT
Trip type: Couples
Do not recomend!
06 Jan 2023
Not satisfied.The hotel is not a 4* hotel anymore.It may have been in the past, but it seems neglected as in the bathroom the bathtub from the shower was cracked, the wallpaper in the room has started to peel off from the corners.Also the matress of the bed has stains on it.(photos regarding the mentioned above attached in this comment).We didn't have bathrobes in the room as they told us, so we had to ask for them, and also the ash tray found on the balcony was full of smoked ciggarettes.The water from the swimming pool supposed to be warm, but in the first day when we arrived it was very cold even if they assured us it's warm.We told the staff several times that the pool had cold water...they made it a little bit warmer only for two days and afterwards it was cold again.For the sauna we hadn't had with what to pour water on it as the vessel for the water was missing; also we had to tell them every day to turn it on because it was turned off even if the program of the spa started from 09h00 am to 09h00 pm. Also in the last 2 days the sauna had a bad smell as if someone had peed in it.The breakfast was good though.The hallway between the swimming pool and the sauna wasn't heated and it was very cold when we where passing from the swimming pool to go to the sauna area.The majority of the staff doesn't know English and it is very hard to talk to them. The last night of stay we asked at the reception for toilet paper and they said as if they don't have any: "no, no" (not sure if they really understood 'cause he didn't seem to speak or understand English).For a 4* hotel everyone of the staff should be able to speak and understand English. On checkout we tried to explain them that we were unsatisfied and they treated the situation with bad attitude as if it was our fault that they don't have the proper conditions for a 4* hotel.
User:erjolam2022
Trip type: Family
Average hotel
02 Jan 2023
I stayed there 4 days with my family. Location was very good in the cener. Spa old with mo rinovation and cold. There were no towels for spa and when i asked they barely brought that to me and said the loundary didnt came that day. The staff not very friendly.