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Cascadas Family Resort

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Cascadas Family Resort

locationSunny Beach, Bourgas / Black Sea Resorts

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About Cascadas Family ResortAbout Cascadas Family Resort

Location

Centrally located in Sunny Beach, this complex is approximately 800 m from the beach.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.

Rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning, central heating and a fan ensure comfortable indoor temperatures. Guests can enjoy the garden view from a balcony or terrace. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, mini fridge, stovetop, microwave and tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a flatscreen television and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has family rooms, non-smoking rooms and smoking rooms.

Sport

Pleasantly heated outdoor pools, filled with salt water, guarantee comfortable swimming. There is also a special swimming area for kids. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, beach volleyball, volleyball and horse riding. The water sports offered include aquafit. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, yoga, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and hydrotherapy treatments. Leisure facilities include an entertainment programme, a kids' club and live music.

Meals

Dining facilities include a restaurant, a dining room, a café and a bar. Half board can be booked. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and picnics are available. The show cooking is a particularly special attraction.

Payment

The following credit cards are accepted: VISA, JCB and MasterCard.

Amenities at Cascadas Family Resort Amenities at Cascadas Family Resort

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Shops

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      Small supermarket

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      TV Room

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Medical teleconsultation

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Beach Volleyball

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      Billiards/Snooker

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Saltwater Pool

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tennis

LocationLocation

Map preview

Around this property:

Beach

800 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

112

Very Good

42

Average

34

Poor

15

Terrible

24

Recent Reviews: 227

  • User:Mark D

    Trip type: Family

    Perfect jotel

    rating25 May 2026

    Amazing hotel, will befinately come back, irena on reception was the best, very kind and accomodating, eveyone went above and beyond, food in the hotel was mint, connot fault the place.Xxx

  • User:Samantha G

    Trip type: Family

    Brilliant holiday

    rating01 May 2026

    My 16 year old daughter and I loved this resort. We visited Aug 25 so high season. We booked a large delux studio with Jet2. The accommodation was brilliant. Very modern and spacious with a huge balcony (we were on 6th floor). Lots of supermarkets and restaurants in immediate area or it was a 10 minute walk to the beach front with lots more restaurants and bars. We usually had no problem getting a sunbed at the pool next to our block, only downside was having to go down early to put your towels on. We stayed bed and breakfast but only had one breakfast. It was ok but we preferred to go to local supermarkets as we had a great kitchenette in the studio and were not tied to hotel timings. We ate at the onsite Italian restaurant 3 times and found it great value for money. Food was lovely and staff friendly. Alot of comments from others reviews about poor cleaning, lack of towels etc. We had clean towels every other day. We made an effort to be polite and say hello to the cleaners, maybe that helped. As stated by others, arriving late at night in the dark was not ideal but we found the reception staff to be lovely. One lady even walked us through the resort to show us where our block was. Also on check our the staff were good. As always, you can only comment on your own experiences, and ours were very positive. So much so that we are going to book again for this year.

  • User:Kat M

    Trip type: Couples

    Wish I had booked elsewhere!!

    rating22 Sept 2025

    We came for a 10 day stay, arrived at 11pm with a map drawn of how to get to our room, in the pitch black, after finding the building we then went into the lift as we were on the 6th floor, this then broke down into pitch black. It was never fixed the whole holiday so up and down 6 flights of stairs multiple times a day. Bedding and towels changed once. Even had to go out and buy our own toilet roll. Hardly any staff to get help from either. Safe to say we wont be returning! Bulgaria itself is the only thing that made up for it, the restaurants and bars were brilliant, beach is about 15 mins walk away but very nice once there!

  • User:Dawn F

    Trip type: Family

    Too big

    rating20 Sept 2025

    Nice complex but very hard to navigate when you get there in the dark. We were given a map which wasn’t very helpful. Not enough lighting and no signs directing you. It took us over an hour to find the room and that was only because two boys directed us. The security staff were not very helpful either. The complex itself was too far away from the beach and restaurants. The room was dark due to all the tall trees surrounding it but the pools were lovely but cold. I’ve been to Bulgaria many times but this is not a place I would go back to, there are many more which are much nicer

  • User:Ruth H

    Trip type: Couples

    Amazing 10 Day in Bulgaria 🌞

    rating16 Sept 2025

    We booked a Large Studio Deluxe, and when we checked in we got a 2 Bedroom Apartment. More that happy, it was clean and had all the essentials. I would only say it was very basic, could do with lamps next to the bed (had to get out to turn the light off) and could do with abit of art work etc to soften. We were in Block 15 floor 4. Fortunately we were right next to the last pool with the bar (we don't have kids) The complex is massive, thank god thry give you a map!! We were self catering, but didnt use the restaurants on site so carnt comment on them. The little shops onsite were well stocked and decent priced. The bakery onsite was good too, but it closed on out 2nd week there. For anyone that doesn't know the area, or are new to Sunny Beach, I would recommend having data on your phone to use Google maps to get around. Check out was 12pm, we did sit around the afternoon waiting for our transfer to the airport... I didnt think to ask about if there was a room to use for showers etc, but after speaking to people also waiting for there flight back, there was a shower available to use if you wanted. We would definitely go back to Cascadas another year!!!

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