MPM Hotel Condor

Recent Reviews: 94

• User:Agata R

  Trip type: Friends getaway

  MPM Hotel Condor, Sunny Beach, Bulgaria – A Terrible Experience

  20 Sept 2026

  I stayed at MPM Hotel Condor for 4 nights in September 2026, and I would rate this hotel as TERRIBLE.It is an old building with very poor design and small, cramped rooms. The bathroom in our room had an unbearable sewage smell. We had to cover the holes in the floor with plastic bags as best we could to prevent the smell from coming into the room. We had to keep the bathroom door closed, and in the morning it was almost impossible to breathe inside. We had to enter the bathroom holding our noses.The smell from the kitchen was everywhere, including at the hotel reception. The toilets near the reception were absolutely unbearable because of the terrible smell.The food was very repetitive, with very few dishes to choose from. The drinks tasted like powdered mixes, and the wine was of very poor quality.The staff also gave me a very negative impression. There were mostly teenagers working in the kitchen and elderly people cleaning the rooms. To me, this reflects the overall level of the hotel and the apparent low standard of employment conditions.The furniture is very old, seemingly dating back to the socialist era, just like much of the hotel itself.There are no sun loungers on the beach. I was misled by the beautiful photographs of the hotel available online, which do not reflect the actual condition and experience.The luggage storage room at reception is extremely small and insufficient for the number of guests.I also have serious doubts about whether the security cameras were actually functioning, although I cannot verify this.Unfortunately, because I purchased my holiday package through a travel agency, I cannot leave this review on Booking.com.I do not recommend this hotel. My advice to the owner would be to completely rebuild or demolish this outdated building rather than continue presenting it online in a way that creates expectations which the actual hotel experience does not meet.If you are considering staying here, I strongly recommend looking carefully at recent guest reviews and not relying only on the attractive photographs published online.

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• User:danni c

  Trip type: Couples

  very very bad don’t go

  16 Sept 2026

  charged us for a chair that was already broken charged us for towels we never had staff was very rude food was rank ! could hear everyone’s poo/wee come down through pipes .. and so yes we left fish behind the wadrobe so sorry if you get that room ! if your english your not welcome apparently ! MPM Hotels, Marketing at MPM Hotel Condor, responded to this review Dear Dannielle,Thank you for taking the time to share your feedback. We are sorry that your stay at our hotel ended with such a negative impression.We would, however, like to clarify the circumstances regarding the charges mentioned in your review. During the stay, our Housekeeping team identified a damaged chair in the room. No damage had been reported upon arrival or previously identified by our team. When the matter was discussed with you, the second guest registered in the room confirmed that the chair had been damaged during the stay and agreed to cover the corresponding charge.At check-out, our Housekeeping team also identified missing towels from the room, as well as a missing room key. In accordance with hotel policy, charges may apply for hotel property that is damaged or not returned. We regret that the discussion regarding these matters became unpleasant, but our team was required to follow the established procedure.We have also taken note of your comments regarding the food, the room and your interaction with our staff. We are particularly concerned by the suggestion that you felt unwelcome because of your nationality. Our hotel welcomes guests from many countries, and respectful and equal treatment of all our guests is an important principle for us.We must also address the statement in your review that fish was intentionally left behind the wardrobe before departure. Deliberately leaving food concealed in a hotel room can create hygiene concerns, unpleasant odours and additional difficulties in preparing the room for arriving guests. We kindly expect all guests to treat hotel property and accommodation with appropriate care and consideration.We regret that your experience concluded in this way. While we respect your right to share your impressions, we believe it is equally important to provide the relevant context regarding the circumstances described in the review.Kind regards,The Hotel Management

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• User:Linda T

  Trip type: Friends getaway

  AVOID

  13 Jun 2026

  Not as advertised. Cold.food, broken air-conditioning, rude staff and only one umbrella to accommodate the whole hotel. Not even worth a 2 star rating let alone the 4 it has. MPM Hotels, Marketing at MPM Hotel Condor, responded to this review Dear Guest,Thank you for taking the time to share your feedback.We are sorry to learn that your stay did not meet your expectations.We regret that you were disappointed with the food, the air conditioning, and the service you experienced. Our culinary team strives to provide a varied buffet with freshly prepared dishes to suit a wide range of tastes, and we are sorry that this was not your impression.We are also sorry to read your comments regarding the air conditioning and appreciate you bringing this to our attention. Your feedback will be shared with the relevant team for review.We are sorry that your overall experience fell short of your expectations. Feedback such as yours is carefully reviewed as we continuously work to improve our services.Kind regards,MPM Hotel Team

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• User:KaterinaBalt

  Trip type: Family

  Wonderful stay.

  10 Jun 2026

  We had a wonderful stay at this hotel. The reception team provided excellent service and was incredibly friendly and helpful throughout our trip. The staff at both the restaurant and the pool bar were lovely, and the food was delicious. We would gladly come back again! MPM Hotels, Marketing at MPM Hotel Condor, responded to this review Dear Katerina,Thank you very much for your wonderful review and for choosing MPM Hotel Condor.We are delighted to hear that you had such an enjoyable stay and that our reception team, restaurant, and pool bar staff helped make your holiday a memorable one. Your kind words about their friendliness and service mean a great deal to us.It is also a pleasure to know that you enjoyed our food and that your overall experience met your expectations.Thank you once again for your recommendation. We look forward to welcoming you back for another wonderful stay.Kind regards,MPM Hotel Condor Team

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• User:Julie P

  Trip type: Couples

  Rubbish won't be going to this hotel again

  20 Sept 2025

  Location a bit far from everything Atmosphere was none staff did not talk to you people getting in the lift before you got out rooms was not cleaned properly shower you had to hold in your hand bed only tided no clean sheets the value is rubbish at to eat and drink out every night as food was cold and not very nice pudding no selection only one sort with grapes half a banana apple drink they serve is only tea coffee beer wine and water no spirit's you had to pay for them cleanliness poor noise level was ok no entertainment on the night no toilet by the pool you have to walk round instead of cutting through the restaurant MPM Hotels, Marketing at MPM Hotel Condor, responded to this review Dear Guest,Thank you for taking the time to share your feedback regarding your stay at MPM Hotel Condor. We are truly sorry that your experience did not meet your expectations.When it comes to food, we strive to provide a balanced and varied buffet designed to suit a wide range of tastes and preferences. We’re sorry that the selection did not match your personal expectations on this occasion. Your comments will be shared with our team and taken into consideration as we continue working to improve the guest experience.Regarding the beverages, the hotel operates under an All-Inclusive Light concept, which includes soft drinks, draft beer and draft wine. This is clearly described on our official website so guests can make an informed choice prior to booking. We regret if this information was not clear and led to different expectations.We regret that your overall impression of the hotel was not a positive one, and we genuinely hope you will give us the opportunity to welcome you again in the future and offer you the experience we truly aim to deliver.Kind regards,The Team at MPM Hotel Condor

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