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Mpm Hotel Orel

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Mpm Hotel Orel

locationSunny Beach, Bourgas / Black Sea Resorts

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About Mpm Hotel OrelAbout Mpm Hotel Orel

Location

Located in the heart of Sunny Beach, in lively area with options for shopping and entertainment, this hotel is also situated just a few metres from the sandy beach.

Facility

The hotel welcomes guests in a 12-storey building with 2 lifts and 143 rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a cash machine. Wireless internet access (no extra charge) is provided to guests. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a living room and a bathroom. Air conditioning ensures comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Guests are sure to get a good night's sleep in the double bed. Extra beds or children's beds can be provided upon request. Guests may safely secure their valuables in a safe for an additional fee. Guests will also find a mini fridge included among the standard features. A telephone, a flatscreen television with cable channels and WiFi (no extra charge) are provided as well. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-accessible rooms can also be booked. The hotel has non-smoking rooms and smoking rooms.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area. Sun loungers and parasols on the terrace invite guests to relax and unwind. There is a poolside snack bar as well. Leisure activities available at the hotel include paddle boating, banana boat rides, aquafit, table tennis, darts and aerobics. In addition, beach volleyball is offered by third-party operators. The hotel has a number of entertainment facilities available, including an entertainment programme, a kids' club and a dance club.

Meals

The hotel includes a lobby bar. Guests can indulge their palates at the restaurant (a buffet, air conditioning and high chairs). All-inclusive special can be booked. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Mpm Hotel Orel Amenities at Mpm Hotel Orel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Disability-friendly

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      Garage

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Evening Buffet

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      Lunch Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Banana Boat

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      Beach Volleyball

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      Children's Entertainment

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      Darts

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      Entertainment Programme

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      Outdoor Pool(s)

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      Parasols

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      Pedalo

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      Sun loungers

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      Table Tennis

LocationLocation

Map preview

Around this property:

Beach

30 m

Shopping opportunities

50 m

Restaurants

100 m

Nightclub

100 m

Bars / Pubs

100 m

City Centre

200 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

51

Very Good

21

Average

15

Poor

19

Terrible

16

Recent Reviews: 122

  • User:Chelsea G

    Trip type: Friends getaway

    Recommended staying here

    rating17 Aug 2025

    Just returned from a 10 night stay at mpm hotel orel. Room was spacious and cleaned everyday very kind maid who smiled and waved everytime we saw her (10th floor). The lifts were a bit of a pain very slow . Food was alright as a picky eater I managed to find something to eat at lunch and dinner. Breakfast choice was not the best. Pool bar was best to get the alcoholic drinks from lots of choice to choose from. Pool area was quiet most days and easy to get a sun lounger got busier as day went on. Lots of sun loungers on the beach to use again no problem getting one. The strip was like a 2 minute walk down the street however did not hear any noise from this. Tried to get a late checkout however was fully booked so had a lot of waiting around to do as checkout was 12pm and our transfer wasnt until 10:55pm. Overall a very good start at Mpm Hotel Orel would recommend booking . MPM Hotels, General Manager at MPM Hotel Orel - Ultra All Inclusive, responded to this review Dear Chelsea G,Thank you for sharing your feedback regarding your recent stay at MPM Hotel Orel. We are delighted to hear that you enjoyed the spacious accommodations and appreciated the attentiveness of our housekeeping staff. It is wonderful to know that the pool area and beach loungers met your expectations, providing a relaxing environment.We acknowledge your comments about the lifts and the variety of breakfast options. Your feedback is invaluable as it helps us to enhance the experience we offer to our guests. We also regret that we could not accommodate your request for a late checkout due to the full bookings. We understand how inconvenient that can be, and we appreciate your understanding.Thank you once again for your recommendation. We hope to welcome you back in the future for another enjoyable stay.Best regards,MPM Hotel Orel

  • User:Tamás T

    Trip type: Friends getaway

    rating23 Jul 2025

    Good place, good drinks :D, good foods, excellent programs, nice staff (Ali is my favorite). I will probably come back! MPM Hotels, General Manager at MPM Hotel Orel - Ultra All Inclusive, responded to this review Dear Tamás T,Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our services, staff, and amenities. We look forward to welcoming you back to MPM Hotel Orel in the future!Best regards,MPM Hotel Orel

  • User:kakamaguire

    Trip type: Couples

    Lovley night away and friendly staff

    rating22 Jun 2025

    Checked into this hotel for a night and found staff so friendly from start to finish. Room basic but amazing shower and comfy beds. Free access to beach bar and beds on beach. Food was lovley. Upon checking out told us to hold onto bands for 2 more hours and have lunch and enjoy the complex bit longer. Pool was great. Would definitely return. Staff made the trip more enjoyable especially the young girl at bar in lobby. Didnt catch her name but was so friendly. Thanks for a great stay. MPM Hotels, General Manager at MPM Hotel Orel - Ultra All Inclusive, responded to this review Dear kakamaguire,Thank you for taking the time to share your delightful experience at MPM Hotel Orel. We are thrilled to hear that our staff made your stay memorable with their friendliness and attentiveness. It is wonderful to know that you enjoyed the comfort of your room, the excellent shower, and the lovely food we offer. We are pleased that you took advantage of the beach bar and the opportunity to extend your stay a bit longer with us after check-out. Your kind words about our team, especially the young lady at the lobby bar, will be shared with them as it motivates us to continue providing excellent service. We look forward to welcoming you back for another lovely stay.Best regards,MPM Hotel Orel

  • User:Mihai D

    Trip type: Friends getaway

    I do not recommend at all

    rating19 Jun 2025

    I do not recommend it at all.I booked 3 rooms with a sea view, paid extra money. Out of 3, only one received it, the other 2 received room amenities. The receptionists say they speak English, and in fact they do not. There is no way to get along with them,According to the booking staff, they told us that we would start with lunch, a fact confirmed by the receptionists. When it came to taking it. We were told that it was over.I found some of the staff to be kind and supportive, but there are certain people at the pool bar who feel like having a good time, but when you have a good time. You get enough, They worked extra, there is also a gentleman in the kitchen with a mustache, as a bodyguard or whatever, he has nothing to do with the kitchen, I think he is put there more to scare people, a rude person.Regarding the food, a lot of it and tasteless, only a few options available.Not to mention the fact that if you go in the morning around 9 and you can't find anything, you have to ask the kitchen staff to bring out food, when in fact that would be their role, to provide food until breakfast closes at 10.Regarding the rooms, I had one person who took care of the room at the beginning of my stay and cleaned it, then another came and didn't take care of it.That's about it.I hope it's useful to those who choose. MPM Hotels, General Manager at MPM Hotel Orel - Ultra All Inclusive, responded to this review Dear Mihai D,Thank you for sharing your feedback.We’re truly sorry to hear that your stay did not meet your expectations. We always aim to provide a smooth and enjoyable experience for every guest, and we regret that this wasn’t fully the case for you.Please allow us to clarify that the hotel does not sell sea view rooms as a separate room type. Such views are provided based on availability on the day of arrival and are not subject to any additional charges. We’re sorry if this was not clearly communicated prior to your stay.Regarding the check-in and meal schedule, the Ultra All Inclusive program begins with the afternoon snack on the day of arrival and ends with lunch on the day of departure. This is coordinated with the official check-in and check-out and lunch hours and is outlined in the program description available on our website.We’re also sorry to hear that communication with our team felt challenging at times. While our reception staff does speak English, we understand that occasional misunderstandings may happen, and we’ll share your remarks with the team to support ongoing improvement.As for the food, our kitchen staff puts effort into offering a fresh and varied daily selection of hot and cold dishes, salads, vegetables, fruits, and desserts to meet a wide range of tastes. We regret if the options did not suit your personal preferences.With regard to housekeeping and service around the pool, your comments will be reviewed with the relevant departments. We’re glad to hear that some team members made a positive impression, and we thank you for acknowledging their efforts.We value all feedback and thank you once again for sharing your impressions. We hope you will consider visiting us again in the future under more favourable circumstances.Best regards,MPM Hotel Orel

  • User:Taff r

    Trip type: Friends getaway

    Food is biggest let down

    rating12 Jun 2025

    The food is terrible!! Catered for polish and Russians. Snack bar served same slop every day is same been on alot of all inclusive and has to be the worse hotel is fine apart from the food is best described as slop!!!! MPM Hotels, General Manager at MPM Hotel Orel - Ultra All Inclusive, responded to this review Dear Taff r,Thank you for your feedback.We’re glad to hear that you found the hotel to be satisfactory overall, though we’re truly sorry that our food selection did not meet your expectations.Our team puts effort into preparing a fresh and varied buffet each day, including salads, vegetables, hot and cold dishes, desserts, and fruits, aiming to cater to different nationalities and dietary preferences. We regret that the options offered did not suit your personal taste and will certainly take your remarks into consideration.Thank you once again for sharing your thoughts.Best regards,MPM Hotel Orel

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