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Penelope Palace

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Penelope Palace

locationPomorie, Bourgas / Black Sea Resorts

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About Penelope PalaceAbout Penelope Palace

Location

This hotel lies in a quiet area in Pomorie, right on the beach.

Facility

In the air-conditioned hotel, guests are welcomed in the lobby with -hour reception desk and a -hour check-in/check-out service. Amenities include a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Everyday necessities can be purchased at the supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. The kitchenette comes with a microwave and a tea/coffee station. Other features include a telephone, a TV and WiFi (no extra charge). Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A terrace with sun loungers and parasols is available. Both short- and long-stay guests are welcome to use the amenities available at the hotel, including a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. An entertainment programme and live music are also options for entertainment.

Meals

Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. Breakfast, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Penelope Palace Amenities at Penelope Palace

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Evening Buffet

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Gym

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Beach

10 m

Centre

3.5 km

Airport

7 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

20

Very Good

11

Average

8

Poor

6

Terrible

4

Recent Reviews: 49

  • User:margaretmt111

    Trip type: Couples

    Penelope Palace

    rating24 Jun 2025

    We stayed in Penelope Palace, Pomorie for a week in mid June. First impressions were very positive. We were met at the taxi by a porter who took our luggage to reception and then to our room.We were pleasantly surprised that the room/apartment was so spacious. It was immaculately clean and tidy, as was the whole hotel. There was complimentary tea/ Coffee. Breakfast in the dining room was excellent. There was a choice of 8 different breakfasts. All served to us by very polite and helpful waiters/ waitresses. Daniel, in particular, went out of his way to make our wedding anniversary dinner special. The bar staff were also very attentive. I must give Teddy a special mention. The hotel itself was situated straight across the road from a beautiful white, sandy beach.Our only slightly negative point was that the hotel is located slightly out of the way, meaning that it was necessary to get a taxi or bus ( not expensive) to go to the town centre. All in all, we had a brilliant holiday.

  • User:Oksana Z

    Trip type: Family

    Do never go there!!!

    rating26 Jul 2024

    It was a huge disappointment. Overpriced, the quality is not up to par. Parking space has to be paid for separately. Lounge chairs have to be paid for separately.No internet in the room.After asking to turn on the internet, unfortunately nothing changed.The staff is not competent and not friendly.I advise everyone, please do not spoil your vacation, do not choose this hotel ever!Ms.Oksana Zhelyazkova

  • User:271markh01

    Trip type: Couples

    A Rare Find, excellent

    rating07 Jun 2023

    We didn’t stay here, but used the restaurant twice. The food is fantastic and the service is excellent. Was beginning to think all Bulgarians were rude after our experience at Via Pontica Hotel but staff at the restaurant at Penelope Palace have shown me otherwise. Definitely recommend this restaurant to anyone staying in Pomorie.

  • User:T3rue_Review

    Trip type: Friends getaway

    A nice stay in Pomorie

    rating04 Jun 2023

    Room was big clean and spacious with modern amenities. Beds very comfortable. Wi-Fi very good. International TV channels via satellite. Balcony was clean and spacious with views over The Black Sea. Pool was very clean with a lot of sunbeds. Staff from the breakfast and reception very friendly and welcoming.On Saturday evening it was held a party at the hotel and the music could be heard until 1 AM in the night inside the room. In the bathroom we were surprised that warm water was coming from a boiler that could be seen above the bathtub. If you're not very fast with your cleaning in 10 minutes you'll have only cold water. Breakfast was not buffet and you have to choose from the menu a single dish per person. If you want to ask for anything else you must pay for it.

  • User:AlexanderTsv

    Trip type:

    Disappointing

    rating16 Jul 2022

    The only reason i leave this hotel a one-star is simply because of the management and hopefully something change for the better!We stayed there last year and we loved it ,but this year,sadly, they just became like everyone else - hungry for money.All the prices are even higher compared to last year ( have in mind you are in a very small, village-like town ).Have in mind that in this price you only get an average breakfast and that's pretty much it. Their "private beach" is a money laundering machine , they kindly ask you to pay 30 leva for 2 sunbeds and an umbrella ?!? Like ,are you serious people ? The majority of their staff is excellent, especially the waiters around the pool. However the other part talk to you only in Russian like you are on of them, although you are residing in BULGARIA.The prices in their restaurant - oh boy, oh boy ... For example if you are to eat in a luxurious restaurant in Sofia ,Bulgaria, it would cost you half as much, you do the math... Last but not least , they guarantee no free parking and if the street run out of spots you'd be basically forced to pay 10-20 leva per night to park in a facility owned by the hotel, yes, as a guest ! This has been the cherry of the cake and most probably if not certainly my last time on the Black Sea coast. For the amount of money i spent there i could've gone for 2 weeks in Turkey, Greece and other much greater places. I am really disappointed and by leaving the lowest grade possible i really hope this will open the owners eyes and make them fix some things or the future of this hotel will definitely, definitely not be bright !

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