Sun Palace

Name: Sun Palace
Address: District Pyasatsite, 8240 Sunny Beach, Bourgas / Black Sea Resorts, bulgaria
Telephone: +44-204-505-9777
Rating: 2.7

Sunny Beach, Bourgas / Black Sea Resorts, Bulgaria

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About Sun Palace

location

Centrally located in Sunny Beach, this hotel is only a few steps from the beach.

facility

The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. Guests can browse a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, a laundry service and a hairdresser.

rooms

Rooms are equipped with air conditioning. Some rooms include a balcony. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. A refrigerator, a mini fridge and a tea/coffee station are standard features. Other features include a telephone, satellite television and WiFi (for a fee). Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Family rooms are available for parents with children.

sport

There are indoor and outdoor pools and a children's swimming area. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. There is a poolside snack bar as well. With water aerobics and aquafit available, the hotel also caters to water sports enthusiasts. The hotel offers numerous indoor sports, including a gym, table tennis, darts and aerobics or, for a fee, billiards. A range of wellness facilities, such as a spa, a sauna and a hammam, are offered at the hotel. For a fee, guests can also take advantage of a beauty salon and massage treatments. Leisure facilities include an entertainment programme, a kids' club, live music and a dance club.

meals

The dining area includes a restaurant and a bar. Catering options include half board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. Breakfast, lunch or dinner can be booked. Special culinary options, such as vegetarian dishes, are also available.

Amenities at Sun Palace

Facilities
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  Currency Exchange
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  Shops
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  Conference Room
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  Playground
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  Pets
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  Elevator/ Lift
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  Laundry
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  Parking
Beauty and Spa
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  Massage
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  Hammam
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  Salon
Common Area
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  Game Room
Hygiene
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  Gym/ Fitness centre
Meals
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  Bar
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  Restaurant
Sport/Entertainment
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  Indoor Pool
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Table Tennis
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  Billiards/Snooker
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  Entertainment Programme
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  Events

Location

Around this property:

Beach

100 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 334

User:Jozef T
Trip type:
Avoid by 100 miles
13 Aug 2025
The worst hotel I ever been at it’s dirty and disgusting beds are dirty I went to reception and tell them that the beds are dirty they said we gonna take care of it,,, and nothing I told them 5 times to go clean it up and they didn’t,, the food is terrible ?? the room keeping is joke no towels no toilet paper ,,,the pool is not that big as they advertised and is freezing cold,, the staff is pretending that they don’t understand English and just leave Avoid that hotel by 100miles Will never recommend
User:Jodie D
Trip type: Couples
Bearable but disappointing, believe the reviews!
24 Sept 2023
Good value for money as was cheap, but definitely NOT 4* as advertised! Clean but VERY basic, not even a kettle in the room. Rooms seemed to get clean towels daily but not cleaned. Food disappointing and repetitive, often cold , and no snacks as advertised. Nice pool area, and was quiet as end of season. Gym was disappointing and dangerous- one of the machines had paracord tied on instead of proper cable and bike and treadmill broken. Would not stay again.
User:tbsu
Trip type: Couples
Stay away!
14 Aug 2023
Awful food, disgusting artificial drinks, a cook smoking and serving oily pizza, worst cleaningness, no wifi anywhere, no electricity socket, very unwulaified staff, badly maintained facility and more worst things. Just stay away. It is not even one star.
User:Iwona L
Trip type: Family
Horrible place!!!
13 Aug 2023
We went to Sun Palace, Bulgaria with hamily.Website says 4* hotel but there was not even 1 star on the building. Dirty cutlery and crockery. The same food every day. Meat very poor quality ( you would not give this to your dog). No WiFi at all. Staff not friendly.Stay away!!!!
User:ondrahanisch
Trip type: Couples
Good vacation but...
09 Aug 2023
I visited this hotel in 2021 so I hope now it's different but... This hotel offered us many great activities and I'm satisfied about the hotel. Only problem was the food. Our all-inclusive was same whole week, same breakfast, lunch and dinner offer every day. I'm also not sure about the sources of food but food was just a only problem for me. It's not a little issue but everything other was great - hotel services, pool, interiors and exteriors and the 24/7 busy main street of Sunny Beach. Wild sandy beaches are less than 1 km far away and it's impossible to avoid the busy street. Great for bigger families, group of friends etc. Nice place to enjoy vacation day and wild Bulgarian summer nightlife.