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Hotel Diamond

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Hotel Diamond

locationSunny Beach, Bourgas / Black Sea Resorts

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About Hotel DiamondAbout Hotel Diamond

Location

This hotel lies in the tourist are of Bourgas and is only a few minutes from the beach (250 m). Countless shops, pubs, restaurants and nightlife are located in the immediate vicinity. Public transport departs from a stop approximately 30 m from the hotel.

Facility

The hotel has 330 rooms, including 12 suites, 3 apartments and 149 double rooms, which are located on 5 storeys and are reachable by lift. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a childcare service, medical assistance, a transfer service, room service, a laundry service and a hairdresser. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed or a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. Extra comforts include a refrigerator. A direct dial telephone, a TV and WiFi (for a fee) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A sun terrace, sun loungers, and parasols are available. Refreshing drinks are served at the poolside snack bar. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and aerobics. There is a wellness area with a spa, a sauna, a hammam, a beauty salon, massage treatments, thalassotherapy treatments and Ayurveda treatments. Subject to charge: a steam bath. Additional leisure activities include an entertainment programme, a kids' club, a dance club, a casino and a nightclub.

Meals

Dining facilities include a restaurant with air conditioning, a dining room, a café and a bar. Catering options include bed and breakfast, half board and all-inclusive. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Special culinary options, such as vegetarian dishes, are also available. The hotel also offers snacks. The chefs prepare delicious specialities during the show cooking. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

Major credit cards are accepted as payment at the hotel.

Amenities at Hotel Diamond Amenities at Hotel Diamond

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Foyer

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Theatre

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      TV Room

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Breakfast Buffet

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      Evening Buffet

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      Half Board

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      Lunch Buffet

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Pool

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      Gym

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Table Tennis

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      Tennis

LocationLocation

Map preview

Around this property:

Public Transport

30 m

Beach

250 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

177

Very Good

103

Average

55

Poor

36

Terrible

41

Recent Reviews: 412

  • User:Mobile02243985675

    Trip type: Family

    Looks better than it is

    rating06 Jul 2025

    Staff;Pool bartenders were great and good customer service.Animation always smiling and nice. Kids entertainment is the same every night but kids seemed to have fun with it. Adult entertainment in evenings was… 5/7 days boring.Cleaning in rooms was under average. Toilets etc was decent around the hotel.The rest of the staff seemed like they didn’t want to be there. Reception and “black shirted” management were a disgrace. Never have we experienced anything like the indifference they had towards guests.Hotel;It’s an okay hotel. Not bad, not great.There is NOT enough space for the amount of guests. Not enough pool chairs, not enough seating for evenings at the bar/entertainment.Easy access to toilets and rooms. Besides the lack of space at the pool area, it’s a nice pool and it was clean and good temperature. Food;By Scandinavian standards… it’s was under average.Most meat was so dry that no amount of sauce or grease could save it.Few good meats like their Bulgarian sausages, turkey chops and meat sticks were very nice. There was a selection of of fresh salad, which was nice. The rest of the buffet was salads greased in some kind of dressing etc., cheese or oil gratinated food..Eggs in the morning was the absolute best meal of the day. We will not be coming back to this hotel and will not be recommending it to others. We will be raising complaints with the travel agency we bought our vacation from.

  • User:igor_gorski

    Trip type:

    Diamant Residence

    rating29 Sept 2024

    Very nice stay on sep24. Hotel very clean at all areas. Nice Staff. Excellent location: shops in close vicinity, bus stop, turist train to Nessebar old town. Walking distance good and clean beach, sunbed rent 10 bgn. Water temperature 23C (hotel pool 19C). Room's sound isolation very good. Variety of food medium. Quality of food very good. Nice overall atmosphere.

  • User:melfs2019

    Trip type: Family

    Superb! Would visit it again for sure! Excellent for kids

    rating03 Aug 2024

    We visited the hotel several times before we had a child, so I didn't pay much attention to the child facilities, but we were very pleased with the hotel. At the end of June, we stayed for a week with our 11-month-old boy. We were accommodated in a two-bedroom apartment with a small living room, a bathroom and a very large terrace. The bedrooms were quite spacious, and the living room was small but sufficient for the baby to play.For our child, they offered a crib, changing table, high chair, bathtub on a stand, step stool for the sink in the bathroom, child seat for the toilet, and a foldable summer stroller. Everything was in a perfect cindition .The apartment was very clean, with nothing worn out or broken, very nice and modern. Often at seaside hotels, I've had issues with hot water or water pressure, but here there were no problems - super strong water pressure and we had our own water heater, which was enough for three adults and one child without any issues. The room also had a brand-new kettle, unlike the rather unpleasant ones I've encountered elsewhere. There was air conditioning and a TV in every room.The food was on an All-Inclusive basis. Breakfast at the restaurant offered quite a variety, very delicious. There was a snack bar in front of the restaurant, making sandwiches and, if I'm not mistaken, waffles/pancakes. Very good lunch. For dinner they offered different themed menus - Italian night, Bulgarian night, seafood night, etc. The food was tasty and plentiful.There was an animation team with various schedule. In the evening, there was a children's disco at 8:30 PM, which my son insisted on attending. The children enjoyed dancing with the animators and they had fun. After that, there were quizzes and games for adults.By the pool, there was a climbing frame with slides where we spent some time, and the little one played. I think there was also a room with PlayStations, but I'm not sure; I heard about it from some children.Overall, I am very satisfied with the hotel, the staff, and the food. I had slight concerns about the distance to the beach, but we got there very quickly, and the concerns quickly disappeared.In conclusion, we really liked it, the conditions for a child are excellent, and we have booked another week for August. One of the best hotels on Bulgarian coast.

  • User:Grace L

    Trip type: Family

    Lovely stay at Diamant Residence!

    rating28 Jul 2024

    Thibaut, me and our daughter stayed at this hotel from 19 july to 30th July.We had a lovely stay!We want to thank the AMAZING animation team for making our nights incredible and fun! Everyone is so adorable and kind! Sundays are never the same when you are away! The shows and animation are always creative and we have always had a good laugh.Big thank you to the incredible kitchen staff for such a big buffet from morning to evening and the efficient staff that cleans and tidies so that we are always well served.Big thank you to the cleaning lady who was so lovely to clean our room every day and even if we did not put the sign up.Thanks to the hairdresser who wonderfully cut our daughters hair, she was never so happy about a haircut!Thanks to the very sweet towel man who was always very kind with us!Thanks to the reception staff, the cleaners who are always cleaning the hotel.We also had a nice treatment at the SPA.Last but not least, Thanks to the hotel and all the organizers to have made our stay so lovely!Have a good Summer!

  • User:Dorisdavid1609

    Trip type: Family

    Nice hotel

    rating26 Jul 2024

    Very nice hotel. Nice rooms, very clean. The staff is very friendly, except the manager I think (blonde women with curly hair, very arrogant). The show team is great, the bar team also. Po very clean but a little small for all the hotel. The food was very good, very diversified meniu and very good. All day they have somennthing good for you, from the breakfast, snack bar (hot dog burgers, pancakes, waffles, ice cream) until dinner (Italian food, Chinese food, vegan food, all types). The cocktails are very good.The hotel is near bus station, stores, the beach is 5 min away.

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