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Grand Hotel Sofia

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Grand Hotel Sofia

locationSofia, Bulgaria

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About  Grand Hotel SofiaAbout Grand Hotel Sofia

location

With its unique central location, next to all government institutions and major touristic sights, this hotel is an ideal choice when staying in Sofia for business and leisure. It is right in the heart of Sofia, with immediate access to metro. The National Theatre, the Bulgarian National Bank and all government institutions are within a walking distance. The closest metro station is a 5-minute walk away and Sofia Airport is 11 km away.

facility

English-speaking staff at the reception desk in the lobby are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access (no extra charge) is provided to guests. Guests interested in excursions can get more information at the tour desk. The hotel offers various facilities for guests with disabilities. Souvenirs can be purchased at the gift shop. A garage is available for parking. Further services include a 24-hour security service, a babysitting service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A fax machine is available for guests' business needs.

rooms

Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A desk is provided. A trouser press is provided for guests' convenience. A flatscreen television with satellite channels and a radio are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A vanity mirror and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

sport

Fine weather can be enjoyed on the terrace. For guests who wish to keep active, cycling/mountain biking and tennis are available. Sport and leisure facilities at the hotel include a gym, yoga and aerobics. Various wellness options are available at the hotel, including a steam bath, a hammam, a beauty salon, hydrotherapy treatments and a solarium. Activity coordinators organise an entertainment programme for adults and children.

meals

Various dining options are available, including a restaurant, a café and a bar. A fortifying breakfast is served daily. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request.

 Amenities at Grand Hotel Sofia Amenities at Grand Hotel Sofia

  • Facilities

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      24-hour reception

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      24-hour check-in

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      Hotel Safe

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      Cloakroom

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      Café

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      Newspaper kiosk

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      Shops

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      Hairdresser

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      Restaurant(s) with air conditioning

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      Restaurant(s) with non-smoking area

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      Conference Room

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      Mobile Phone Network

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      Room Service

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      Laundry Service

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      Medical Assistance

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      Car Park

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      Playground

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      Pets

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      Elevator/ Lift

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      Newspaper

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      Parking

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      Smoke detector

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      Laundromat

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      EV Charging Station

  • Beauty and Spa

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      Salon

  • Building Information

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      Year of renovation

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      Number of Floors - Main building

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      Garden (m²)

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      Number of Rooms (total)

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      Number of Single Rooms

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      Number of Double Rooms

  • Business Center and Conferences

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      Banquet

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      Business Center

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      Photocopying

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      Printer

  • Distances

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      City Centre

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      Public Transport

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      Bus Station

  • General Services

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      Bellboy service

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      Concierge

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      Luggage storage

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      Multilingual Staff

  • Hotel Type

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      Eco Hotel

  • Hygiene

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      Gym/ Fitness centre

  • Meals

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      Half Board

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      Breakfast Buffet

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      à la carte Lunch

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      Set menu lunch

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      à la carte Dinner

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      Set menu dinner

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      Special Diet

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      Continental Breakfast

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      Bar

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      Restaurant

  • Payment

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      American Express

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      VISA

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      MasterCard

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      Diners Club

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      EC Card

  • Room Facilities

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      Direct dial telephone

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      Air conditioning (centrally regulated)

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      Wheelchair access

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      Dining Area

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      Kettle

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      Terrace

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      Wifi

  • Security

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      Security Guard

  • Sport/Entertainment

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      Gym

  • Transfers

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      Airport Transfers

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      Shuttle Service

LocationLocation

Map preview

Around this property:

Centre

400 m

Airport

10000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

988

Very Good

463

Average

113

Poor

47

Terrible

19

Recent Reviews: 1630

  • User:Sherpa48208346340

    Trip type: Business

    A mixed bag.....

    rating07 Sept 2026

    A stay of real contrasts, with plenty to like but a few things worth knowing before you book.The rooms are the highlight: spacious, very comfortable beds, and a beautiful bathroom with an enormous bath. Two caveats. The standard pillows are poor, so make use of the pillow menu — it's there for a reason. And there's no soap or gel anywhere near the bath itself, so you have to climb out and go over to the shower, where it's wall-mounted. A small thing, but odd in a room this well appointed.Finish quality is inconsistent. My room had a cracked window, which is a little unnerving in a glass building, and a downlight in the bathroom that had been plastered in very roughly and was still waiting to be painted.Service is similarly mixed. Half the staff were warm and genuinely helpful; the other half were brusque to the point of rudeness. It made for a strange, unpredictable experience.Two other things to be aware of. The hotel charges separately for almost everything, including access to the pool and steam room, which is unusual — most hotels include it. And with only six lifts serving a very large building, mornings are a real bottleneck. I waited fifteen minutes for a lift today.Breakfast itself is good, with a solid selection. Getting to it at peak time is the hard part.Decent value, but I would probably not stay here again. It thinks it's better than it is really Nikolay Rusev, General Manager at Grand Sofia Hotel, responded to this review Dear Guest,Thank you for your feedback. Based on the facilities and features described, it is clear that your review refers to another hotel in the city. We kindly ask you to verify your reservation and post the review under the correct property.Kind regards,Nikolay Rusev,General Manager
  • User:helenfresc

    Trip type: Couples

    Great first visit to Sofia and stay at the Grand hotel sofia.

    rating17 Jul 2026

    The hotel is in a perfect location to explore Sofia. Staff were friendly and welcoming giving us a map of the area and helping us with transport questions. Our room was amazing. Biggest room I have stayed in and at a reasonable price. Views of Mount Vitosh were fantastic from our window. Lovely breakfast and enjoyed sitting in the outdoor breakfast area with great park views Nikolay R, at Grand Sofia Hotel, responded to this review Dear Guest,Thank you very much for your wonderful review and for choosing Grand Hotel Sofia for your first visit to Sofia.We are delighted that your stay was such a positive experience. It is especially rewarding to know that you enjoyed our central location, the spacious room with views of Vitosha Mountain, our breakfast and the peaceful atmosphere of the terrace overlooking the City Garden. Your kind words about our team are truly appreciated and will be shared with them.We hope your first visit to Sofia will be the first of many, and we look forward to welcoming you back to Grand Hotel Sofia.Kind regards,Nikolay RusevGeneral Manager
  • User:Robert D

    Trip type: Solo travel

    Central and Comfortable

    rating14 Jul 2026

    I enjoyed my stay at the Grand Hotel Sofia. As you can see from my photos, my room was quite grand! I enjoyed the central location and the comfortable room. The breakfast buffet had a good variety of items. Nikolay R, at Grand Sofia Hotel, responded to this review Dear Robert,Thank you very much for your wonderful review and for sharing your experience.We are delighted that you enjoyed your stay and hope to have the pleasure of welcoming you back to Grand Hotel Sofia on your next visit to Sofia.Kind regards,Nikolay RusevGeneral Manager
  • User:Philip R

    Trip type: Couples

    Great hotel

    rating27 Mar 2026

    Fantastic rooms. 10/10. Great location, close to everything. Lovely/helpful staff, especially the night porters. Didn't try the restaurant. Bar is very expensive. Mini bar in the room is ridiculous. Getting charged for water/coffee/tea?? Nikolay Rusev, General Manager at Grand Sofia Hotel, responded to this review Dear Guest,Thank you very much for your great review and for the kind words about our rooms, location, and especially our night porters – I will make sure your comments are shared with them, as feedback like this means a lot to the team.I also appreciate your honest comments regarding the bar prices and the minibar. In hotels, minibar items, bar drinks, and room service are traditionally priced differently from retail shops, as they are part of the overall hotel service and convenience. At the same time, I would like to mention that we initially provide complimentary water, tea, and coffee in the room as part of our welcome package. Any additional minibar items and refills are charged accordingly.Thank you once again for your review. We hope to welcome you again and make your next stay even more enjoyable.Kind regards,Nikolay RusevGeneral Manager
  • User:Stanciu N

    Trip type: Family

    Thanks for your services

    rating07 Feb 2026

    I booked a room for my daughter and her mother (went for a night due to a concert in town). Grand Hotel offered excellent condition, and front lobby personnel was very kind and supportive ?? Thanks a lot, Grand Hotel. Next time in Sofia.... first option will be your location ??Kind regards,Stanciu Neacsu Nikolay Rusev, General Manager at Grand Sofia Hotel, responded to this review Dear Mr. Neacsu,Thank you very much for your wonderful feedback and for choosing our hotel for your family’s stay in Sofia. We are delighted to know that they enjoyed the excellent conditions and that our front office team made such a positive impression with their kindness and support.Your trust and kind words mean a great deal to us. We will be more than happy to welcome you and your family again in the future and to meet you once more on your next visit to Sofia.Kind regards,Nikolay RusevGeneral Manager

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