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Hotel Marinela

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Hotel Marinela

locationBulgaria, Sofia

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About Hotel MarinelaAbout Hotel Marinela

Location

This luxury hotel is located in the green area of Sofia, Bulgaria, close to the town center.

Facility

Guests can enjoy the pleasant ambience of one of the 442 rooms, 16 suites and 100 single rooms. English-speaking staff warmly welcomes guests in the lobby. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Daily newspapers will keep you informed. A business centre with fax machine and projector is available. 13 conference rooms are available for lectures, presentations and meetings.

Rooms

The rooms have a double bed and a sofa bed. Extra beds can be requested. Amenities include a minibar, a trouser press, a plug adapter and WiFi. Guests will also find slippers in their rooms. Bathrobes and a telephone are on hand in the bathrooms for everyday use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Comfortable sun loungers are available on the terrace. Refreshing drinks are served at the poolside snack bar. For those who wish to stay active while on holiday, the hotel offers horse riding. Guests can enjoy a wide range of indoor sports, including a gym, yoga, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a steam bath, a hammam, a beauty salon, massage treatments and aromatherapy. Leisure facilities include an entertainment programme, a dance club and a nightclub.

Meals

The hotel includes a restaurant and a bar. Diet meals and vegetarian dishes can be prepared on request. In addition, special catering options and snacks are available.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hotel Marinela Amenities at Hotel Marinela

  • Facilities

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      Bar(s)

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Newspaper kiosk

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      Nightclub

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Entertainment Programme

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      Gym

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      Horse Riding

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

1.5 km

Airport

10 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

235

Very Good

352

Average

213

Poor

103

Terrible

99

Recent Reviews: 1002

  • User:K K

    Trip type: Family

    Scam

    rating30 Jan 2026

    Poor service. Tried to charge extra at check in so I when I checked they wanted to charge €179 per night when it should have been €140. Receptionist tried to say it was city tax!!! Paid at check in and then when I checking out they try to rob you again by asking for for more money!Rooms are basic not luxury. Reception is nice but not the rest of the venue. Drinks are a rip off too

  • User:JsonJens

    Trip type: Solo travel

    Mafia operation

    rating23 Jan 2026

    Disgusting mafia operationIt’s a literal mafia operation. They steal. The lobby is full of prostitues. Never stay at a non flagged hotel in Bulgaria

  • User:GEORGIA Y

    Trip type: Couples

    Good hotel bad breakfast

    rating28 Nov 2025

    Very big hotel. Clean rooms. The receptionist not smiling at all. The breakfast not good i was very disappointed. It is a five star hotel. Not big variety. The croissant and cakes not fresh.

  • User:Jingojoe

    Trip type: Friends getaway

    BAD due to cigarette smell everywhere

    rating11 Nov 2025

    Liked  · room was good size, bed comfortable, breakfast very good, polite employees, great poolDisliked  · Cigarette smoke everywhere, including hallways, smoke penetrating in rooms, I had to open constantly the window in the room. Will not stay again here. Reception area and the whole floor is obnoxiously smelling of cigarettes; the whole hotel and the elevators smell of cigarettes- it is a shame!!!!!!!!! This is not a bar- it is a hotel!!!!

  • User:NaijaBrit

    Trip type: Business

    Tired Five Star - rooms in need of refresh

    rating04 Oct 2025

    My first time in Sofia and our business associates booked me a room at the Marinela Sofia. Plus points: The grandeur of the Lobby Variety of restaurants Excellent breakfast buffetGreat indoor pool and gymRoom for ImprovementRoom itself is very dated and not reflective of a five star hotelCurtains did not shut properly, came off the rails!Bed is springy, pillows and duvet too flatNo work desk (it has a TV on it) Shower pressure not great

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