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Metropolitan Hotel Sofia, a member of Radisson Individuals

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Metropolitan Hotel Sofia, a member of Radisson Individuals

locationSofia, Bulgaria

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About  Metropolitan Hotel Sofia, a member of Radisson IndividualsAbout Metropolitan Hotel Sofia, a member of Radisson Individuals

location

This hotel is situated at the eastern entrance to Bulgaria's capital city, 5 km from Business Park Sofia and within walking distance of the Inter Expo Centre. Guests will find a number of restaurants within 3 km of the accommodation, whilst shops are 7 km away in the city centre. The closest airport is Sofia Airport, which is 3 km away.

facility

The hotel has 11 junior suites, 11 suites, 2 apartments, 16 studios, 31 single rooms and 141 double rooms, which are located on 12 storeys and are reachable by 2 lifts. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A cloakroom, baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. A business centre with fax machine and projector is available. 8 conference rooms are available for lectures, presentations and meetings.

rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed or a king-size bed. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and hydrotherapy treatments.

meals

The hotel includes a restaurant and a bar. The hotel offers a wide range of catering options. Bed and breakfast, half board and full board can be booked. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

 Amenities at Metropolitan Hotel Sofia, a member of Radisson Individuals Amenities at Metropolitan Hotel Sofia, a member of Radisson Individuals

  • Facilities

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      Air conditioning

    • -

      Lobby

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      Currency Exchange

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      Shops

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      Conference Room

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      Room Service

    • -

      Laundry Service

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      Kids Club

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      Playground

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      Pets

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      Elevator/ Lift

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      Ironing services

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      Laundry

    • -

      Newspaper

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      Parking

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      Smoke detector

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      Smoking rooms

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      Wifi

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      EV Charging Station

  • Beauty and Spa

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      Massage

    • -

      Spa

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Reception

  • General Services

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      Concierge

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      Doctor on call

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      Luggage storage

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      Multilingual Staff

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      Pool/ Beach towels

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      Wake-up Call / Service

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      Wheelchair

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for guests

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Continental Breakfast

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      Bar

    • -

      Restaurant

  • Object Information

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      Fax

  • Payment

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      ATM

  • Room Facilities

    • -

      Shower

    • -

      Bathtub

    • -

      Hairdryer

    • -

      Minibar

    • -

      Safe

    • -

      TV

    • -

      Bathrobes

    • -

      Room service

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      Slippers

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      Toiletries

  • Security

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      Fire extinguishers

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      Security Guard

  • Shopping

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      Souvenir shop

  • Sport/Entertainment

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      Sauna

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      Gym

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      Events

  • Transfers

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      Airport Transfers

LocationLocation

Map preview

Around this property:

Restaurants

3000 m

City Centre

7000 m

Bus Station

9000 m

Train Station

9000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

7

Very Good

5

Average

0

Poor

1

Terrible

1

Recent Reviews: 14

  • User:krgeorgiewa

    Trip type: Business

    Stay at Sofia

    rating09 Sept 2026

    I recommend it. The stay offered excellent value for money. It is an easily accessible location with parking. The rooms are comfortable, clean, and quiet.
  • User:Esma D

    Trip type: Family

    Perfect

    rating17 Aug 2026

    We had car trouble and got stranded in Sofia, so we booked this hotel at the last minute. We were given a spacious family room that was very clean and well maintained. The staff were caring and friendly, and we were extremely satisfied with our stay. The breakfast was extensive, and the hotel offers plenty of facilities. I would highly recommend this hotel to everyone! , Owner at Metropolitan Hotel Sofia, a member of Radisson Individuals, responded to this review Dear Guest,Thank you very much for your wonderful 5/5 review.We are especially pleased to know that, despite the unexpected circumstances with your car, our team was able to make your stay in Sofia comfortable and pleasant. It is great to hear that you appreciated the spacious family room, it's cleanliness and condition, as well as the care and friendliness of our colleagues.We are also glad that you enjoyed our extensive breakfast and the facilities available at the hotel. Your recommendation means a great deal to us and to the entire team.We hope that your next visit to Sofia will be under much happier circumstances, and we will be delighted to welcome you back to Metropolitan Hotel Sofia, a member of Radisson Individuals.Best regards,Nikolay MilanovMetropolitan Hotel Sofia, a member of Radisson Individuals
  • User:Steven B

    Trip type: Couples

    Elegant hotel

    rating29 Apr 2026

    Large room, very clean and comfortable. This hotel gives a very elegant feel without the outrageous costs.Definitely eat at the restaurant the food is delicious. , Owner at Metropolitan Hotel Sofia, a member of Radisson Individuals, responded to this review Dear Guest,Thank you for your wonderful review. We are delighted to hear that you enjoyed the spacious room and found it to be clean, comfortable, and inviting. It is especially rewarding to know that you appreciated the elegant atmosphere of Metropolitan Hotel Sofia, a member of Radisson Individuals while also recognizing the value we strive to offer our guests.Creating a refined experience that combines comfort, quality, and excellent value is exactly what we aim for, and your feedback reassures us that we are achieving this goal. We hope to have the pleasure of welcoming you back for another enjoyable stay in Sofia.Best regards,Nikolay MilanovMetropolitan Hotel Sofia, a member of Radisson Individuals
  • User:Juan G

    Trip type: Business

    Bad attention

    rating18 Apr 2026

    The service was really bad. The person in the reception made us to wait more than 20 minutes on the line and he said that we need to wait more. They didn’t solve any problem that we had. Terrible , Owner at Metropolitan Hotel Sofia, a member of Radisson Individuals, responded to this review Dear Guest,Thank you for taking the time to share your feedback. We are sorry to learn about your experience and apologize for the frustration caused by the delay at reception and the lack of a satisfactory resolution to the issues you encountered. This is not the level of service we strive to provide at Metropolitan Hotel Sofia, a member of Radisson Individuals.Please be assured that your comments will be reviewed with our team so we can take the necessary steps to prevent similar situations in the future.We appreciate your honest feedback, as it gives us the opportunity to improve. We hope you will give us another chance to provide the attentive and professional service that we are committed to delivering.Best regards,Nikolay MilanovMetropolitan Hotel Sofia, a member of Radisson Individuals
  • User:orba2026

    Trip type: Business

    1

    rating03 Mar 2026

    I always visit this hotel for my business trips for years.Every time I notice some positive changes, which talks to me a lot. , Owner at Metropolitan Hotel Sofia, a member of Radisson Individuals, responded to this review Dear Guest,Thank you for your continued loyalty and for taking the time to share your experience. It is an honor to know that Metropolitan Hotel Sofia, a member of Radisson Individuals has been your preferred hotel for business trips over the years. There is no greater compliment than welcoming a returning guest time and time again.We are especially grateful that you have noticed the positive changes we have introduced over the years. Continuously investing in our hotel and improving the guest experience is something we are truly passionate about, and it is rewarding to know that these efforts are recognized and appreciated by our long-term guests.We sincerely thank you for your trust and look forward to continuing to welcome you on your future business visits to Sofia.Best regards,Nikolay MilanovMetropolitan Hotel Sofia, a member of Radisson Individuals

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