Flamingo Grand Hotel & Spa

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Flamingo Grand Hotel & Spa

Name: Flamingo Grand Hotel & Spa
Address: Albena, Varna / Black Sea Resorts, bulgaria
Telephone: +44-204-505-9777
Rating: 4

Albena, Varna / Black Sea Resorts, Bulgaria

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About Flamingo Grand Hotel & Spa

location

The hotel is located in the crafts alley in the resort of Albena, just 150 m away from the sea shore. Varna Airport is 40 km away.

facility

The hotel has 158 junior suites, 20 suites and 4 apartments, which are located on 9 storeys and are reachable by 7 lifts. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Most units include a balcony with sea views, where guests can relax and linger a while. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

Whether sporty and active or in need of a more restful kind of holiday, guests will find the perfect place to leave everyday life behind in the pool complex, which includes 2 indoor and outdoor pools. There are children's pools as well. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub (for a fee) – the pool area has a little something for every state of mind and body. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sport and leisure programme, which includes beach volleyball, volleyball, basketball and fishing. For a fee, guests can also enjoy cycling/mountain biking, tennis, crazy golf, archery and horse riding. The hotel offers a range of indoor sporting activities, for example a gym, table tennis, badminton, billiards, bowling and squash. There is a wellness area with a spa, a hammam, a beauty salon, hydrotherapy treatments and a solarium and, for an additional fee, a sauna, a steam bath and massage treatments. Additional leisure activities include an entertainment programme, a kids' club, a kids' disco, a dance club and a nightclub.

meals

Dining facilities include a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast and half board. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between à la carte and a set menu. Dinner options include a buffet and à la carte. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The show cooking is a particularly special attraction.

Amenities at Flamingo Grand Hotel & Spa

Facilities
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  Air conditioning
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  24-hour reception
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  Currency Exchange
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  Shops
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  Nightclub
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  Conference Room
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  Room Service
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  Laundry Service
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  Kids Club
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  Playground
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Spa
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  Steam and Sauna
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Game Room
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  Sun Deck
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Packaged meals
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  Gym/ Fitness centre
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Bathrobes
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  Room service
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  Slippers
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  Toiletries
Security
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Indoor Pool
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Table Tennis
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  Billiards/Snooker
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  Tennis
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  Water Park
Transfers
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  Airport Transfers
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  Shuttle Service

Location

Around this property:

Tourist Centre

0 m

Bars / Pubs

0 m

Restaurants

0 m

Sea

150 m

Beach

150 m

Shopping opportunities

250 m

Bus Station

750 m

Public Transport

750 m

Golf Course

20000 m

Train Station

35000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

245

Very Good

168

Average

Poor

Terrible

Recent Reviews: 550

User:Nev R
Trip type: Couples
Amazing three night stay!
07 Sept 2026
My parents visited the hotel for a three night stay in early September 2026. I made the booking for them, and originally booked a deluxe room not realising that the sea view rooms are higher up. After I contacted the hotel administration I was able to change the room smoothly and swiftly - the hotel staff were very understanding, polite and helpful. Communication was prompt and very pleasant! In the booking comments section I mentioned that this trip was a gift for my father’s 80th anniversary. This was noted by the staff and my parents received a lovely welcome gift with a personal message! What a thoughtful gesture!My parents were very happy throughout the whole stay, they loved the room, the views, the food and the friendly staff! They said they were greeted with a smile every day and made to feel welcome and special.Thank you for making this stay such a great experience for my parents!
User:roxanamE4527KA
Trip type: Family
Unforgetable holiday
24 Aug 2026
It 's the 5 th year I' m spending my vacation at Flamingo Grand, and yet every time the stuff nicely surprise me. What more should I sau? That the food is very good, the events and games they organise are funny. The room was confortabile and with a beautiful view and all services are above all expectations. În daca it' s a must to spend here at least one holiday!
User:Lalka P
Trip type: Family
Cockroaches in a 5-star hotel
13 Aug 2026
We are extremely disappointed with our stay at Flamingo Grand Hotel & Spa. Despite visiting Albena regularly, I am deeply saddened to see that the hygiene quality in the resorts' hotels is declining year after year. In previous years, I have even found leftover feminine hygiene products upon check-in. I have tried different hotels here - even at the other 5-star property, Maritim Paradise Blue, I barely restrained myself from complaining about mold and mildew in the bathroom. However, I had never seen cockroaches until now.For a certified 5-star hotel charging premium prices, having cockroaches in the bathroom of our room and in the hotel corridor is absolutely unacceptable. I requested a refund for the nights starting from the day I saw it in the bathroom. The management reacted immediately to the complaint, so we were moved to another room. However, the management's approach to compensation was insulting. We declined their initial offers for a free dinner and SPA and following that, they sent an email offering a "compensation" of a 10% discount for the 2027 season! It is absurd for a 5-star hotel to condition a remedy for their current failure on us spending more money with them in the future.
User:larysa p
Trip type: Family
Flamingo Grand hotel Albena
22 Jul 2026
The location of the hotel was good, the food was ok. But no free drinks for dinner( . And the staff was very rude and impolite. Especially the maître d'hôtel in the restaurant. Though the cleaning of rooms was perfect.
User:Ksawery D
Trip type: Family
Great hotel in an excellent location, with a few things to improve
19 Jul 2026
Title: Great hotel in an excellent location, with a few things to improveOverall, I had a very positive experience at Grand Hotel Flamingo. The hotel is located in a great area of Albena, where everything is relatively close. The beach is only about 300 meters away, and the sea water was very warm during our stay.The rooms are beautiful and comfortable, with lovely views. I was also pleasantly surprised that our standard room had essentially two bathrooms – one with a toilet, shower and bathtub, and another separate toilet.The service made a very good first impression. When we arrived, the staff took our luggage and brought it directly to our room, and we were also welcomed with champagne. The reception staff were friendly and welcoming.The pools are another big positive. Breakfast was also well organized, with coffee and tea machines, as well as juice dispensers, already available and working in the morning.There are, however, a few things that could be improved. The pools close at 6:30 PM, which I personally think is a little too early, especially during a summer holiday.The internet connection was another issue. Wi-Fi worked well in our room, but once I went outside, I basically had no internet access. I also had very poor or no mobile signal around the pool area, which made it difficult to even make a phone call.I was also disappointed by the limited drink options during lunch and dinner. Apart from water, there were no juices, coffee or tea available. Some guests may not mind this, but personally, I would appreciate being able to have at least a cup of tea with my meal.Finally, while this is only a minor point, there is no separate jacuzzi. For a five-star hotel with both indoor and outdoor pools, I would have expected some kind of jacuzzi or dedicated relaxation area.Overall, I would rate my stay 4 out of 5 stars. The hotel has a fantastic location, beautiful rooms, good pools and very friendly service. There are a few areas that could be improved, but they did not significantly affect my overall positive experience. I would definitely consider staying here again.