Hotel Luna

Name: Hotel Luna
Address: Golden Sands, Varna / Black Sea Resorts, bulgaria
Telephone: +44-204-505-9777
Rating: 3.3

Golden Sands, Varna / Black Sea Resorts, Bulgaria

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About Hotel Luna

location

This attractive hotel is located at the tourist centre of the town, just across the promenade from the fine sand beach. An abundance of shops and entertainment venues are located in the immediate vicinity.

facility

The hotel has 550 rooms, including 6 suites, 10 single rooms and 240 double rooms. In the air-conditioned hotel, guests are welcomed in the lobby with -hour reception desk and a -hour check-in/check-out service. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. Guests can browse a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a hotel doctor. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. All rooms are carpeted and include a king-size bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. A direct dial telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a vanity mirror are provided in the bathrooms, which include a shower and a bathtub. The hotel has family rooms and non-smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. A sun terrace, sun loungers, and parasols are available. Refreshing drinks are served at the poolside snack bar. For guests who wish to keep active, tennis and beach volleyball are available. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts and callisthenics. There is a wellness area with a spa, a sauna, a beauty salon and massage treatments. Subject to charge: a solarium. Leisure facilities include an entertainment programme, a kids' club and a dance club.

meals

The hotel includes a non-smoking restaurant and a bar. Catering options include half board and all-inclusive. Among the advantages of an all-inclusive stay are a selection of alcoholic and non-alcoholic beverages as well as special offers like snacks and live cooking. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Special culinary options, such as vegetarian dishes, are also available.

Amenities at Hotel Luna

Facilities
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  Air conditioning
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  24-hour reception
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  Currency Exchange
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  Conference Room
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  Internet access
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  Laundry Service
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  Kids Club
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  Playground
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Parking
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Salon
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  Spa
Common Area
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  Game Room
General Services
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Bar
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Closet
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  Toiletries
Security
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  Security Guard
Sport/Entertainment
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  Indoor Pool
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Table Tennis
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  Billiards/Snooker
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  Tennis

Location

Around this property:

Public Transport

50 m

Beach

80 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 302

User:Adela H
Trip type: Family
Hardworking animation team
05 Aug 2026
Ivy from kids club and the animation team are great and they are very customer focused. They are keeping everyone busy Well done!!!
User:Salma C
Trip type: Family
The worst hotel Ever...
04 Aug 2025
The worst hotel ever...Be advicedThis hotel should NEVER be advertised as 4-star. It’s not even close. At best, it’s a neglected, filthy, and unsafe 1-star hotel – and that’s being generous.The room reeked of sewage for days. The pool was green, dirty, and clearly unhygienic. My son got sick and suffered a seizure after swimming in it. The food was of such poor quality that both my son and I experienced food poisoning. Staff repeatedly yelled at my son for simply playing with toys near the pool – shocking and completely unacceptable behavior.But worst of all: we were robbed. Jewelry and cash were stolen from our room. Hotel staff didn’t care at all and refused to help. I had to call the police myself, but they refused to make a report because I don’t speak Bulgarian. After the incident, my son was so terrified he couldn’t sleep I had to stay awake all night to calm and protect him.We ended up leaving the hotel and paying for another one out of pocket – a major extra expense on top of everything else.Luna Hotel is a serious health and safety risk. It’s appalling that they’re allowed to keep operating. If you’re considering staying here – don’t. Save yourself and your children from a potentially traumatic experience.
User:Veronica M
Trip type: Friends getaway
Not good
16 Jul 2025
Our stay was horrible. Even the room was nice, the food and the hotel service was very bad. My friend vomited on the last day of our stay and as I found out, she wasn't the first one to have had the same problem at this hotel, so be careful or go somewhere else!
User:Veronika M
Trip type: Couples
Worse average
16 Jul 2025
If you like good food, don't go to this hotel. I don't know if it's a problem only with this hotel or Bulgaria in general, but the food is not good, it's not seasoned, the meat is hard or dry - we didn't like it there at all. But if you're not picky, you'll be satisfied. We had a deluxe room with a sea view, and it was renovated and very nice. The bed was very comfortable. The indoor pool didn't work (the water was very icy), the outdoor pool was ok (but the floor was very slippery). The cocktails as part of the all inclusive were not very good. There are 71 steps from the hotel to the beach, which we didn't find out about before buying the pass, and it was physically demanding for my mother (she has bad knees). The sea was beautiful, umbrellas and a sunbed for a fee (44 BLG per day!!!). The hotel does not correspond to 4*. I wouldn't go here again.
User:Marian Z
Trip type: Friends getaway
Hotel Luna Review
21 Aug 2024
The hotel îs great. My favorite thing was the animation team. Ivo was an amazing and very entertaning animator. Kali and Presi were both very polite and always talked ?o u? with a smile on thier faces. The food was good too. The bartenders made the best cocktails. Aleks, Sasho and Denis were the best on making the cocktails.