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Garden City Hotel

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Garden City Hotel

locationPhnom Penh, Phnom Penh- Central

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About Garden City HotelAbout Garden City Hotel

Location

This hotel warmly welcomes guests in Phnom Penh.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms include a double bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A trouser press is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex guarantees comfortable swimming with its soothing salt water and children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Comfortable sun loungers are available on the terrace. For guests who wish to keep active, cycling/mountain biking, crazy golf and golf are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments. Children are well looked after in the kids' club.

Meals

Various dining options are available, including a restaurant, a café and a bar. Breakfast and lunch offer culinary delights every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: VISA, Diners Club, JCB and MasterCard.

Amenities at Garden City Hotel Amenities at Garden City Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Pool

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

55

Very Good

10

Average

4

Poor

3

Terrible

0

Recent Reviews: 72

  • User:Rith Pisey S

    Trip type: Friends getaway

    First amazing experience

    rating16 Aug 2023

    I literally love the room especially their golf view are highly appreciated to see outside view from city center. Nice location next to Cambodia new stadium and close to big water park. Spend one night beside from city center was great

  • User:WeeEileen

    Trip type: Couples

    Fabulous hotel

    rating05 May 2023

    This is a fabulous hotel. The foyer is marble and truly magnificent. The rooms are so big and wonderful. The views we had were overlooking the golf course. The front desk staff are excellent and couldn’t do enough to help you. The only thing is that we were the only people staying at this massive resort. The hotel is about 18 km from Phomn Penh which is too far out when you like to explore. To visit the killing fields and S21 prison we had to get the staff to arrange a taxi to take us to both of these sites and it cost $100.Another day to visit the market and other places we had to book another taxi at a cost of $50There is also a magnificent golf course at this hotel and is very well used. The grounds are beautiful and well maintained.Breakfast was different in that we were the only two there for it. So breakfast was made to order. Sometimes they didn’t have what we were looking for. As we were so far away from the city we had to have dinner too. Again the only two people in the dining room.But I must say this was not the hotels fault but maybe our travel agent should not have booked us in here? The swimming pools are beautiful and again we used these on our own, with no one else here! I think the hotel will be very busy when the Asian games come to Cambodia.

  • User:davidU9416AH

    Trip type: Friends getaway

    Lunch after golf

    rating01 Mar 2022

    Ordered a la carte, after golf lunch in the hotel.Beautiful hotel, great service, immaculate rest rooms and fabulous food. Will return for a long weekend as guests despite already living in Phnom Penh.

  • User:Markus8888

    Trip type:

    A truely regrettable experience

    rating29 Dec 2021

    We were excited about our stay at Garden City Hotel, but early on things started going wrong. For brevity's sake, here's a bullet point of why 2/5 is a generous review:- Arrived and the the clerk at reception insisted I pay more than I had been quoted. He said that prices had gone up because COVID was over...he said this straight faced as we spoke wearing masks. I refused to pay. The manager arrived and apologised. - The room looked good and the balcony had a great view. But there was no hot water. "Run the water longer", they said. I ran it for ten minutes. Then they told me that there's a problem with the pipes our room doesn't get hot water. - The room didn't have English language entertainment channels. We asked about this and it seemed as though they didn't have subscriptions (despite advertising these channels). - We ordered two meals for dinner. The chicken was not cooked (it was served raw!!!!), and the vegetables looked like they'd been pulled out of the freezer. It was truely terrible.Minor issues:- The pool wasn't prepared for visitor, no towels, the pool itself was full of leaves and other debris.- The cocktails were poorly made, but very expensive. If you're determined to stay at this hotel, I'd advise bringing your own food and keeping your expectations low. The manager seemed like he knew what he was doing and he organised a discount for us at the end. But it was still a poor and regrettable experience and I would strongly advise staying away.

  • User:clairepicks

    Trip type: Family

    Enormous hotel with a breathtaking view!

    rating19 Jun 2021

    Took us 30min to get to the hotel from the city centre. This is a great destination if you don't want to skip town but would love to see something different. I've exhausted all the spots in Phnom Penh so this was refreshing. Due to COVID, the amenities weren't in full operation. Nonetheless, the room, pool and the golf course view made up for it. There's a gym too but we didnt use it.We booked a deluxe twin room with a balcony overlooking the golf course. The room was clean, spacious and comfy. It has a hot/cold shower and a bathtub. There weren't many guests. Felt like we had the hotel to ourselves ❤ Ask for a golf course tour at the golf shop and they'll arrange it for you. There are tons of golfers especially on the weekends, so we had our tour early in the afternoon. Unfortunately, the food was average at best. Kitchen closes at 6pm. Bring some snacks with you and you can order in meals from a food app (nham24, foodpanda, etc.) The place is far from any pharmacy so it is wise to bring first aid kit as well.Again, due to COVID the transpo options are limited. We arranged our ride to the city with the receptionist. The night audit manager was nice enough to drive us back. Overall, with the special price we paid and a beautiful view, can't complain 😊 Best way to recharge after long months of isolation.

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