Canadas Best Value Inn Chinook Station

Recent Reviews: 469

• User:Meander11188757828

  Trip type: Solo travel

  Criminal Business Practices

  12 Mar 2026

  They accused me of smoking in the room because i had an empty package in the garbage and stole my deposit of $500. Charged me an extra $32.70 for paying with debit instead of credit. Room smelled like mildew. Water quit working in the morning while i was shower luckily I wasn’t lathered in soap and shampoo. Unfortunately it seems like stealing is thier actual business model the bars around the front desk make so much sense in hindsight. Basically what was supposed to be a 47 dollar night stay turned into almost $580. Have been trying to talk to manager for days now but they only gave me email to contact. This place is criminal avoid staying here at all costs. I phoned the police while in was in the lobby but while i was on hold they kicked me out of the lobby and sent me a written notice of trespassing on my phone stating that if i returned i would be trespassing. Nothing like this has happened to me at any other hotel i stayed at and i travel often. I am still in disbelief but after reading about other people’s experiences at this establishment it is obvious this is their mode of operation. Guest Services, Guest Services / Front Office at Canadas Best Value Inn Calgary Chinook Station, responded to this review We regret to hear about the issues you experienced during your stay. The maintenance concerns you encountered in the room are concerning and will be addressed with the appropriate team members. While we must enforce policies that are designed to keep rooms comfortable for all our guests, it's unfortunate that the situation wasn't handled with greater care. We welcome the opportunity to speak with you further at your earliest convenience.

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• User:Brad S

  Trip type: Family

  Money rip off place

  19 Oct 2025

  It was the worst rip off place I visited wanted extra 500 kept 30 extra for transferring my money back to me charged 5 dollars because I used a face cloth all they had to do laundering, tried to cancel when they said there charging me 30 dollars more ,already paid on them,internet, would of kept the my money already paid ,never ever would give one star,its minus 5 Guest Services, Guest Services / Front Office at Canadas Best Value Inn Calgary Chinook Station, responded to this review Dear Brad,We're sincerely sorry to hear that you didn't have a good time with us. Please accept our apologies for any disappointment with our value, and we understand your frustration. We always want our guests to have the best experience possible, so we will be sure to discuss your concerns internally. Should you wish to discuss your experience with us further, please do not hesitate to reach out to us offline. Thank you, and we hope to see you again in the future.

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• User:Mike V

  Trip type: Solo travel

  will not recomend or stay there again run from this place

  12 Aug 2025

  Calgary Alberta pictures of building and rooms do not match lobby smells moldy stair wells dark air conditioner loud bathroom fan loud no house keeping parking is tight if you smoke go out to the parking lot i used balcony they informed me i was smoking in the room kept the $500 deposit crooked operation Guest Services, Guest Services / Front Office at Canadas Best Value Inn Calgary Chinook Station, responded to this review Dear Mike,Thank you for your feedback. We are sorry to hear that your experience did not meet expectations, and we appreciate you bringing these matters to our attention. We regret any discrepancies you felt between the pictures and the property itself. We strive to ensure our listings are accurate and up to date. Regarding the issues you mentioned, we have shared your comments with our team to address these matters. With regard to the smoking policy, we do clearly outline that all rooms, including balconies, are non-smoking. This policy is in place to ensure the comfort of all guests, and any violation may result in a deposit charged as agreed upon at check-in. We are sorry you did not enjoy your stay. We do value your feedback as it helps us improve.

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• User:sharon w

  Trip type: Solo travel

  Hotel from Hell

  08 Aug 2025

  Worst hotel I’ve ever been in. They state rooms $ cheap online, however they charge $160. The entrance gross and the office is behind a cage. The office area is so outdated, the room smelt like mold and the air conditioner barely ran. Bedding and furniture were old and dirty. When , a complaint was made. I was asked to leave the hotel. Staff extremely rude and abruptly told to leave. My stay costed me $700 as they don’t return money or deposit. Stay away from hotel, it’s a scam as the pics look online are all Old. Rude !!! Guest Services, Guest Services / Front Office at Canadas Best Value Inn Calgary Chinook Station, responded to this review Dear Sharon,Thank you for your feedback. We are sorry that your stay did not meet expectations. We strive to provide clear pricing and quality service and regret any misunderstanding. We have shared your comments about the room and staff with our team, as guest comfort is important to us. Thank you for bringing these matters to our attention. We appreciate your feedback as it helps us improve.

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• User:April N

  Trip type: Business

  Very very bad

  06 Aug 2025

  Very bad experience , the staff is rude and difficult to deal with, I was informed by another guest that bed bugs were present in the hotel. Guest Services, Guest Services / Front Office at Canadas Best Value Inn Calgary Chinook Station, responded to this review Dear April,We are very sorry for any perceived rudeness from our team. This is unacceptable, and we will address this right away. Thank you for making your voice heard.

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