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Hilton Garden Inn Calgary Downtown

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Hilton Garden Inn Calgary Downtown

locationCalgary, Calgary-AB

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About Hilton Garden Inn Calgary DowntownAbout Hilton Garden Inn Calgary Downtown

Location

This hotel is located right in the heart of Calgary.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Everyday necessities can be purchased at the supermarket. Guests can buy souvenirs at the gift shop. Parking facilities available to guests include a garage and a car park (for a fee). Further services include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A desk is provided. A refrigerator, a microwave and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The indoor pool complex is ideal for relaxation and exercise. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, skiing, a gym, table tennis, callisthenics and hiking. Entertainment options and leisure facilities include an entertainment programme and a casino.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts payment by MasterCard.

Amenities at Hilton Garden Inn Calgary Downtown Amenities at Hilton Garden Inn Calgary Downtown

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Casino

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Sun terrace

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      Table Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

188

Very Good

159

Average

59

Poor

32

Terrible

32

Recent Reviews: 470

  • User:Neverdonerunning

    Trip type: Couples

    Comfortable Hotel in downtown calgary

    rating13 May 2026

    We stayed one night in this hotel as part of our road trip . The hotel is situated in downtown calgary .which is ideal for the airport. The hotel has underground parking which is ideal and probably the safest option due to the location. The hotel is very comfortable, clean and modern. There are good options for breakfast, lunch and dinner within the hotel. Staff are very friendly and helpful. The rooms are well appointed, clean and tidy. Modern decor and amenities. This makes up for it's location. There is a high level of homeless and drug abuse by people on the streets which can have an unsettling effect on tourists . I personally did not feel comfortable to explore the city because of this . However ,this is not the hotels fault . The hotel has security in place that moves any potential troubles on . I would have given 5 stars only for this homeless/drug abuse area/problem.

  • User:5flower

    Trip type: Couples

    Great front desk service

    rating10 May 2026

    1. Great front desk service (especially Kateryna) 5 stars2. Breakfast: food 3 stars. Service by Roy 5 stars3. Room: 3 stars. Housekeeping 3 stars ( usually done late in the afternoons after informing the front desk despite requesting housekeeping daily).4. Not ideal location: many homeless, mentally ill people wandering the streets, felt unsafe. Near to 2 homeless shelters.

  • User:K B

    Trip type: Business

    Great option if you’re going to a Flames game

    rating10 Mar 2026

    Roughly 10 minute walk to the Saddledome. Some typical downtown core “scenery” but security was unobtrusive yet visible. Staff at check-in were excellent. Room was perfect. Comfy beds, and very very quiet. I was on 9th floor in a corner. That’s my third stay and I’d recommend it.

  • User:william g

    Trip type: Friends getaway

    Modern city centre hotel

    rating01 Feb 2026

    This is a very nice modern hotel. BUT...the heating/ac system is not possible to turn off and comes on every 30 minutes or so and is so loud it wakes you up, it's like having a generator on your bedside table. My friend in another room was similarly affected. Everything else here is good. I would definitely not stay here again unless assured the real problem has been rectified.

  • User:RileyCI076

    Trip type: Couples

    Mediocre compared to price

    rating12 Dec 2025

    The stay itself was very good! reception staff were helpful, and the room was comfortable and clean.Unfortunately, the on-site restaurant and lounge experience did not meet expectations. The food at The Cannery was noticeably stale and left me feeling unwell afterwards.Additionally, the “lounge” is simply part of the lobby and did not feel relaxing or welcoming. A shame, as we were hoping to unwind before our flight. Noel Marcelo, Owner at Hilton Garden Inn Calgary Downtown, responded to this review Hello Riley,Thank you for taking the time to share your feedback following your recent stay at the Hilton Garden Inn and Homewood Suites Calgary Downtown.We are pleased to hear that you enjoyed your stay overall and found our reception team helpful, as well as your room comfortable and clean. Your kind comments regarding our front desk team are truly appreciated and will be shared with them.That said, we are sincerely disappointed to learn that your experience at The Cannery and the lounge did not meet your expectations. Please accept our apologies for the quality of the food and for any discomfort you experienced afterward. This is certainly not the standard we strive to provide, and your comments have been shared with our culinary leadership team for immediate review and follow-up.We also appreciate your feedback regarding the lounge environment. We understand how important it is for guests to have a comfortable and relaxing space to unwind, especially before travel, and we will take your comments into consideration as we continue to evaluate and improve the guest experience.Thank you again for bringing these matters to our attention. We value your feedback and hope to have the opportunity to welcome you back in the future for a more seamless and enjoyable experience.Yours in Hospitality,Noel MarceloDirector of OperationsHilton Garden Inn and Homewood Suites Calgary Downtown

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