Holiday Inn Express & Suites Calgary NW - University Area

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Holiday Inn Express & Suites Calgary NW - University Area

Name: Holiday Inn Express & Suites Calgary NW - University Area
Address: 2373 Banff Trail NW, Calgary-AB, canada
Telephone: 0204 505 9777
Rating: 3.9

calgary ab, canada

About Holiday Inn Express & Suites Calgary NW - University Area

location

This hotel warmly welcomes guests in Calgary.

facility

The hotel has a lift and features 113 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a babysitting service, medical assistance, an alarm call service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, an alarm clock and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a whirlpool bath. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Fun on the waterslide and a relaxing soak in the hot tub offer the perfect way to unwind. The sun loungers are perfect for soaking up some sun. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics, a spa and a sauna.

meals

A continental breakfast buffet guarantees a great start to the day.

Amenities at Holiday Inn Express & Suites Calgary NW - University Area

Facilities (14)

Air conditioningLobby24-hour receptionCurrency ExchangeConference RoomRoom ServiceLaundry ServicePetsElevator/ LiftLaundryNewspaperParkingSmoke detectorWifi

Beauty and Spa (1)

Spa

Business Center and Conferences (1)

Business Center

Common Area (1)

Sun Deck

Family and Kids (1)

Childcare service

General Services (5)

Doctor on callLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (3)

Breakfast BuffetBreakfast ServedContinental Breakfast

Object Information (1)

Fax

Room Facilities (8)

ShowerBathtubHairdryerFridgeTVClosetRoom serviceToiletries

Security (1)

Fire extinguishers

Sport/Entertainment (4)

Indoor PoolSwimming PoolGymWater Park

Transfers (1)

Airport Transfers

Location

Calgary, Calgary-AB, Canada

2373 Banff Trail NW

Check-in from 3:00 PM · Check-out by 11:00 AM

Calgary, Calgary-AB, Canada

2373 Banff Trail NW

Check-in from 3:00 PM · Check-out by 11:00 AM

User Rating & Reviews

3.9

Good

304 reviews

Value
Rooms
Cleanliness
Service

Excellent122
Very Good109
Average33
Poor12
Terrible28

Recent Reviews: 304

User: 4jenneferp
Trip type: Family
Not bad, not great.
Ok so we quickly realized this is a shady part of town. Do be aware of your surroundings. We got approached by homeless and drug users a few times while parking up and walking to the lobby.The room is small, beds are very small and the pillows.... as many reviews have mentioned, they really really need to replace them. They're horrible.The breakfast was good though, the pancake maker was great and… Ok so we quickly realized this is a shady part of town. Do be aware of your surroundings. We got approached by homeless and drug users a few times while parking up and walking to the lobby.The room is small, beds are very small and the pillows.... as many revi…
User: Lorraine J
Trip type: Family
Disappointed
We made a reservation in advance for a two night stay. They assigned us a room on the second floor that looked out at the concrete structure of the portico. It was horrible. The hotel was not fully booked. Those rooms should have been for last minute check-ins if the hotel was super busy. IHG Hotels & Resorts, Other at Holiday Inn Express & Suites Calgary NW - University Area by IHG, re… We made a reservation in advance for a two night stay. They assigned us a room on the second floor that looked out at the concrete structure of the portico. It was horrible. The hotel was not fully booked. Those rooms should have been for last minute check-ins…
User: dadwhotravels
Trip type: Couples
Gross
Terrible stay. Rude staff. Pool was full of hair. GROSS! Breakfast stuff was never avilable. Loud all night. Would never stay here again. IHG Hotels & Resorts, Other at Holiday Inn Express & Suites Calgary NW - University Area by IHG, responded to this review Hi Dadwhotravels,We're truly sorry to hear about your experience. It's concerning to learn about the issues you faced, from the… Terrible stay. Rude staff. Pool was full of hair. GROSS! Breakfast stuff was never avilable. Loud all night. Would never stay here again. IHG Hotels & Resorts, Other at Holiday Inn Express & Suites Calgary NW - University Area by IHG, responded to t…
User: Heather G
Trip type: Family
Not very accommodating
Very upset with the hotel. We had to cancel our trip because our daughter had emergency lung surgery the day we were supposed to go to Calgary. I realize I passed the cancellation cut off but I was hoping for a credit or something because it was an emergency but the hotel was not accommodating at all. ?? Soci Assist, Other at Holiday Inn Express & Suites Calgary NW - University Area by IHG,… Very upset with the hotel. We had to cancel our trip because our daughter had emergency lung surgery the day we were supposed to go to Calgary. I realize I passed the cancellation cut off but I was hoping for a credit or something because it was an emergency b…
User: Jennifer G
Trip type: Family
General Manager is a smarmy, rude, woman.
I have stayed at other hotels that will allow for a credit card pre-authorization if the person staying at the hotel does not have a credit card, including other IHG hotels. I called two days before my stay to arrange this and the Manager, Cherry, refused to work with me or to try and help in anyway. She had an attitude and her tone of voice noticeably shifted when I asked her how I could get my m… I have stayed at other hotels that will allow for a credit card pre-authorization if the person staying at the hotel does not have a credit card, including other IHG hotels. I called two days before my stay to arrange this and the Manager, Cherry, refused to w…

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