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Crowne Plaza Kitchener-Waterloo

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Crowne Plaza Kitchener-Waterloo

locationKitchener, Cambridge - Kitchener-ON

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About Crowne Plaza Kitchener-WaterlooAbout Crowne Plaza Kitchener-Waterloo

Location

The hotel is located in the heart of Kitchener, just one hour from Toronto and about two hours from Detroit and Buffalo.

Facility

201 rooms are located on 9 storeys and can be reached by lift. The reception desk is open round the clock. Services such as a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a transfer service, room service, a laundry service and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.

Sport

Excellent swimming awaits guests at the indoor pool. The hot tub in the pool area promises pure relaxation. The hotel offers outdoor sports, including cycling/mountain biking, tennis, crazy golf, golf and horse riding. With windsurfing, banana boat rides, canoeing and diving available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, bowling, squash, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments. Children are well looked after in the kids' club.

Meals

Dining facilities include a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Bed and breakfast can be booked. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. The menu also offers diet meals and children's meals. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Crowne Plaza Kitchener-Waterloo Amenities at Crowne Plaza Kitchener-Waterloo

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Service

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      Lifts

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Banana Boat

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      Billiards/Snooker

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      Bowling

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      Canoe

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Minigolf

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      Sauna

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      Squash

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      Steam bath

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      Table Tennis

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      Tennis

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      Windsurfing

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

142

Very Good

129

Average

62

Poor

30

Terrible

50

Recent Reviews: 413

  • User:davefacebook

    Trip type: Business

    Good room. Reception and parking garage annoying

    rating01 May 2025

    Stayed here one night for a business trip. Parked in the parking garage. My liftgate on my minivan slammed into the ceiling of the parking garage! That’s how low the ceiling is. Had quite a walk to...

  • User:Ataraxialove

    Trip type: Business

    Corporate stay turned into a mini vacay!

    rating09 Apr 2025

    Good rooms and amazing location. Staff were friendly and helpful. The breakfast buffet was really appetizing and the fact that they had two live stations at that price is really worth the money! They...

  • User:Discover20709381141

    Trip type:

    5 star

    rating08 Apr 2025

    This hotel provided a truly wonderful stay! The service was exceptional, with friendly and attentive staff who went above and beyond. My room was incredibly comfortable, clean, and well-appointed...

  • User:Yashvanth G

    Trip type:

    Great Hotel

    rating08 Apr 2025

    Very friendly staff who accommodated our needs very swiftly. Large rooms met our needs and pool was a great escape after a tiring day. Good and reasonable priced restaurant with in the hotel. Will...

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