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Mercer Hotel Downtown, BW Premier Collection

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Mercer Hotel Downtown, BW Premier Collection

locationStratford, Cambridge - Kitchener-ON

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About Mercer Hotel Downtown, BW Premier CollectionAbout Mercer Hotel Downtown, BW Premier Collection

Location

This hotel is located in Stratford. The nearest airport is Kitchener (YKF).

Facility

The hotel has a lift and features 14 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, room service, a conference room, a banquet hall and a smoke alarm are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Guests arriving by car can park their vehicles in the car park for a fee.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. Additional features include a refrigerator, a microwave and a tea/coffee station. Other amenities available include an ironing set and a tumble dryer. Satellite television, a radio, an alarm clock and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

For those who wish to stay active while on holiday, the hotel offers golf.

Meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. A fortifying breakfast is served daily. Staff are also happy to provide children's meals.

Amenities at Mercer Hotel Downtown, BW Premier Collection Amenities at Mercer Hotel Downtown, BW Premier Collection

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Lifts

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

    • -

      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

    • -

      Sanitiser dispenser

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      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Golf

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

214

Very Good

111

Average

28

Poor

15

Terrible

10

Recent Reviews: 378

  • User:Jo-Ann G

    Trip type: Couples

    Fantastic Time at The Mercer

    rating04 Nov 2025

    Loved, loved, loved The Mercer Hotel. Right downtown Stratford, but our room on the 3rd floor was very quiet. Spotlessly clean bathroom and room. Very comfortable bed, comforter, chairs and enjoyed the electric fireplace, which warmed up the room on the cold November nights. Big bar fridge, too. I r...
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  • User:1kramer2

    Trip type: Couples

    Great Location for theatres and shopping

    rating29 Oct 2025

    Stayed at the Mercer while attending plays at Avon and Festival theatres - great location with easy walk to all the theatres. We stayed in room overlooking Ontario Street which was great for people watching. Room was very clean and comfortable. As noted in other reviews there is no elevator and the ...
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  • User:Old_Fahrter

    Trip type: Couples

    The hotel is trying to exceed my expectations but out stay was trying.

    rating03 Jul 2025

    Needs attention to details. e.g. New kettle but no tea. New shower but no mat or safety rails. No elevator but great help with luggage.They may be better next year.

  • User:Peter P

    Trip type: Couples

    Mercer Hotel in Stratford not Friendly to Seniors

    rating29 Jun 2025

    On May 7, 2025, my wife and I used our usual travel agent to book a two-night stay at the Mercer Hotel at 104 Ontario St in Stratford, Ontario. On May 8, the Hotel took our $590+ full payment in advance. The reservations were for May 15 and 16. Our travel agent requested a first-floor room, but ther...
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  • User:Debhappyambler

    Trip type: Family

    Lovely boutique hotel in downtown Stratford

    rating12 Oct 2024

    Charming little boutique inn with an ideal location right downtown Stratford backing on to the park. Please note though, three story hotel has no elevator.Rooms are clean and lovely. Beds very comfortable.The restaurant was popular, you may need reservations, we were on a waitlist, but the meal was ...
    Read more

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