Banff Caribou Lodge & Spa

88+ photos

Banff Caribou Lodge & Spa

Name: Banff Caribou Lodge & Spa
Address: 521 Banff Ave, Canadian Rockies-AB, canada
Telephone: 0204 505 9777
Rating: 4

canadian rockies ab, canada

About Banff Caribou Lodge & Spa

location

The lodge is located at Banff Avenue, just minutes from the town centre.

facility

The hotel has 8 suites, 50 single rooms and 137 double rooms, which are located on 4 storeys and are reachable by lift. The reception desk is open round the clock. Services such as a baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Children can enjoy the playground. Parking facilities available to guests include a garage and a car park. Further services include a babysitting service, a car hire service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 195 non-smoking rooms and smoking rooms.

sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. The water sports offered include canoeing. The hotel's location is particularly ideal for skiers. Ski passes are available locally. Sport and leisure facilities at the hotel include a gym, bowling and yoga. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and hydrotherapy treatments.

meals

Various dining options are available, including a dining room and a bar. The non-smoking restaurant provides high chairs for children. A generous breakfast buffet and a dinner à la carte are served every day.

Amenities at Banff Caribou Lodge & Spa

Facilities (14)

24-hour receptionConference RoomInternet accessRoom ServiceLaundry ServiceBicycle HireGaragePlaygroundElevator/ LiftLaundryNewspaperParkingSmoke detectorWifi

Beauty and Spa (3)

MassageSpaSteam and Sauna

Business Center and Conferences (1)

Business Center

General Services (4)

ConciergeLuggage storageMultilingual StaffWheelchair

Hygiene (3)

Contactless check-in/-outProtective equipment for employeesGym/ Fitness centre

Indoor Activities and Sports (1)

Yoga

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (3)

CyclingOutdoor sportsSkiing

Payment (1)

ATM

Room Facilities (8)

ShowerBathtubHairdryerFridgeTVFireplaceRoom serviceToiletries

Security (1)

Fire extinguishers

Sport/Entertainment (6)

Indoor PoolSwimming PoolSaunaGymGolfEvents

Transfers (1)

Shuttle Service

Location

Banff, Canadian Rockies-AB, Canada

521 Banff Ave

What's nearby

River300m
City Centre300m
Golf Course800m
Public Transport800m
Cross-Country Skiing800m

Check-in from 4:00 PM · Check-out by 11:00 AM

Banff, Canadian Rockies-AB, Canada

521 Banff Ave

What's nearby

River300m
City Centre300m
Golf Course800m
Public Transport800m
Cross-Country Skiing800m

Check-in from 4:00 PM · Check-out by 11:00 AM

User Rating & Reviews

4.0

Very Good

2686 reviews

Value
Rooms
Cleanliness
Service

Excellent933
Very Good1066
Average430
Poor168
Terrible89

Recent Reviews: 2686

User: warreng481
Trip type: Couples
Keg Steak House
Steak House meal,We had a really great experience and meal in the Keg Steak House today…. Food and Wine was amazing and so was the service…… Thank You Heather.Steak House meal,We had a really great experience and meal in the Keg Steak House today…. Food and Wine was amazing and so was the service…… Thank You Heather.
User: Chella S
Trip type: Family
Not a Great Experience
Dirty room, small room (not even 2 bedside tables, the alarm clock wasn’t even set to the right time), no ventilation in the pool/sauna area, staff took a long time to assist us with just checking in and checking out. Would choose a different hotel next time.Dirty room, small room (not even 2 bedside tables, the alarm clock wasn’t even set to the right time), no ventilation in the pool/sauna area, staff took a long time to assist us with just checking in and checking out. Would choose a different hotel next time.
User: Tourist794150
Trip type: Friends getaway
Mixed feelings about Caribou lodge Banff
Mixed feelings . Position in Banff is good and complimentary travel tickets helpful. Some staff need serious customer service training. Coordination of restaurant evening meals appeared chaotic during our stay. Some staff seen to be abrupt. Room was quiet and acceptable. However fixtures were very worn . Some areas need attention on entering the room and adjacent to the bed in the room in my view.Mixed feelings . Position in Banff is good and complimentary travel tickets helpful. Some staff need serious customer service training. Coordination of restaurant evening meals appeared chaotic during our stay. Some staff seen to be abrupt. Room was quiet and…
User: Dave201253
Trip type: Couples
Just the place to stay in Banff
Arrived quite late in the evening following a couple of days on the Rocky Mountaineer train. At reception we were quickly checked in to our Superior King room with balcony.The room was fine and the air conditioning coped well with all the various weather conditions from hot sun to snow that we experienced during our stay.The Keg bar and restaurant served our needs well. In the mornings there was a… Arrived quite late in the evening following a couple of days on the Rocky Mountaineer train. At reception we were quickly checked in to our Superior King room with balcony.The room was fine and the air conditioning coped well with all the various weather condi…
User: burryholme
Trip type: Couples
Great Hotel on Banff Avenue
The first hotel in our Canada trip and really comfortable accommodation - don't understand how reviews are so mixed. Positive first impression, all the staff were welcoming and efficient. We were given a Roam Transit Pass for our stay and used the bus service to the Gondola and into town several times. Plus there was a Rocky Mountaineer desk in the lobby. Big bedrooms, with tired furniture,, but c… The first hotel in our Canada trip and really comfortable accommodation - don't understand how reviews are so mixed. Positive first impression, all the staff were welcoming and efficient. We were given a Roam Transit Pass for our stay and used the bus service…

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