Bighorn Inn & Suites

Recent Reviews: 14

• User:bobgphoto

  Trip type: Solo travel

  You Get What You Pay For

  01 Oct 2023

  You get what you pay for, and in the Banff area there's a reason this is one of the lowest priced accommodations. This place is extremely dated and well past needing a thorough renovation. I agree with other reviewers' comments about lack of cleanliness, woefully inadequate maintenance and lack of security. WiFi is also very slow and unreliable. If you just need a place to spend the night and you're spending your days in the National Park or elsewhere then maybe, but don't expect much or you will be disappointed.

  Read more

• User:Dave P

  Trip type: Friends getaway

  Very old and very dirty

  29 Aug 2023

  The worst place ever seen. We got our keys and when we entered the environment it looked very old and dirty.The room was very very old, very dirty and hot inside. No airconditioning.The badroom was very dirty, The crane was dripping, the bath (if you can call it bath) was so gross. In the building where a lot of mousetraps.We left the room and went for a different hotel as this was too bad.

  Read more

• User:TOSilver

  Trip type: Couples

  Incredibly disappointing

  20 Aug 2023

  So incredibly disappointing. After a long airplane trip we arrived at this dilapidated excuse for a motel. The room was tiny and in need of care and attention. Although the floor space looked vacuumed, the area behind the furniture was dirty. The bathroom was not filthy - it was just in incredibly bad shape. The price was outrageously high. Definitely felt taken advantage of...

• User:wendysT5767SC

  Trip type: Solo travel

  Had to sleep in my car

  26 Jul 2023

  When I arrived to check in, the staff had mistakenly cancelled one of my three nights that I had reserved. No other hotel within a 1-hour drive that was within my budget had availability on short notice. I asked the staff for a discount on the nights that I stayed given that I had to sleep in my car on the night they cancelled. They said they’d speak to the manager and then no one ever contacted me. The sheets were stained. Bathroom tiles were stained and cracked. The toilet barely flushed. The balcony looked too decrepit to be safe. The front desk was sometimes unattended with the doors to the building locked during daytime hours. So I had to track down staff to check in and then they insisted that one of the doors had been unlocked the whole time. I’m willing to stay in a crappy hotel to save money, but they put me on the street and didn’t accept accountability.

  Read more

• User:prariefarmer

  Trip type: Family

  Horrible dirty over priced experience

  13 Jul 2023

  Worst hotel we have ever stayed at. Absolutely disgustingly filthy .. for almost $500 a night we expected a clean room! We went into our stay knowing it was dated but it’s closer to deplorable than dated. The grounds are unkept and weeds everywhere, trash on the ground. Mouse traps in halls and rooms, mold all over bathroom, even the ceiling was dirty. Finger smears on every dirty window , kitchen was filthy. Curtains stained and covered in smears. Walls and doors distrusting. Needs repainting as it’s all patchy. Would not recommend to my worst enemy. Complained to the desk attendant who we assume is the owner to get a eye roll!! Horrible hotel

  Read more