Bow View Lodge

Recent Reviews: 1374

• User:Exploration238202

  Trip type: Family

  Good value hotel

  24 May 2026

  Stayed for 8 days - with three of us sharing a double room - 2 queen beds—large well-designed rooms, central location, clean and comfortable. Eat breakfast in the next-door hotel for €27 and use their pool. Amazing location next door to Bear Street and along the river. Extremely good value the decor is dated as is the reception and the outside. Bow View Lodge, Guest Services / Front Office at Bow View Lodge, responded to this review Thank you for staying with us for 8 days and for sharing such detailed feedback. We’re pleased to hear you enjoyed our spacious rooms, central location, cleanliness, and overall value, as well as the convenience of nearby amenities.We also appreciate your comments regarding the decor and exterior. Your feedback is valuable and will be shared with our team as we continue to look for ways to improve the guest experience.We hope to have the pleasure of welcoming you back to Bow View Lodge on a future visit to Banff.kind regards,EfiGuest Services Agent

  Read more

• User:CassieHNSN

  Trip type: Family

  Worth it for the access

  22 Mar 2026

  Stay here! It's the only accommodations with access to the river right outside your door. Beautiful way to start the morning. It’s peaceful because it’s away from cars and town. The rooms are very outdated but you won’t be in them anyway! Didn’t do breakfast because it was in a different building, but nice to have the option. Bow View Lodge, Guest Services / Front Office at Bow View Lodge, responded to this review Hi Cassie, Thank you so much for your thoughtful review and recommendation. We’re delighted to hear how much you enjoyed the unique riverside setting and the peaceful atmosphere, it truly is a special way to start the day.We also appreciate your feedback regarding the rooms. Your comments are valuable to us as we continue to look for ways to enhance our guest experience.As our breakfast is offered in a nearby building shared with our sister property, we understand it may not have been as convenient during your stay. We’re glad to hear you appreciated having the option, and we hope you’ll have the chance to try it on a future visit.We would be pleased to welcome you back for another relaxing stay in Banff.Sincerely, MarieGuest Services Agent Bow View Lodge

  Read more

• User:MartynG_11

  Trip type: Solo travel

  Nice Vibe But Dated

  07 Jan 2026

  A difficult hotel to review in my opinion because it was definitely a comfortable cosy retreat after a day out in the mountains but has it’s flaws The positives start with the staff who were lovely, my room 205 faced the river. A very large room with a big comfortable King bed a refrigerator and a couch. A relatively small bathroom tidy but small. The balcony overlooked the river though in January this was frozen and covered in snow so could have been a field. Still beautiful though. Others have commented stains on carpets in what is truly a dated hotel but I think the hotel is fundamentally clean but just old in carpets, decor, and furniture much different to the Banff Park Lodge the sister hotel with spa and pool facilities. The two hotels are night and day apart in decor. Room rates for the two hotels when I booked were comparable. The Bow View Lodge does need updating. The bizarrely small television in 205 did not allow me to watch sport or have much of an idea what the score was. Plus I didn’t pack binoculars. Perhaps I could have requested a larger television but I guess I’m not in the mountains to watch television. In summary I’d stay at the Bow View Lodge again for the staff and the cosy vibe. The location of both hotels is perfect for the center of Banff. Bow View Lodge, Guest Services / Front Office at Bow View Lodge, responded to this review Thank you for taking the time to share such a detailed and balanced review. We’re very pleased to hear you enjoyed the cosy atmosphere, river-facing room, and especially the warm and welcoming service from our staff.We appreciate your honest comments regarding the décor, furnishings, and in-room television. As an older property, Bow View Lodge does have a more traditional style, and while we focus strongly on cleanliness and comfort, we recognize that some areas would benefit from updates. Your feedback has been shared with our team as part of our ongoing improvement planning.We’re glad our central Banff location and overall comfort made your stay enjoyable, and we truly appreciate your willingness to stay with us again. We look forward to welcoming you back in the future.Best regards,AlixGuest Services Supervisor

  Read more

• User:Vasya O

  Trip type: Couples

  Decent Location, Disappointing Condition. Acceptable Only if You Don’t Care About Comfort

  31 Dec 2025

  Overall ExperienceBow View Lodge has a great location, the stay was disappointing for the price. At CAD 315 per night, the condition of the room and cleanliness were far below what should be expected in Banff. The hotel is clearly old, smells outdated, and shows visible wear, especially the carpets. If you are only looking for a place to sleep and leave early each day, spend a minimum time in the room, it may be acceptable, but paying slightly more for a better hotel would be a much wiser choice.LocationThe location is the strongest aspect of Bow View Lodge. It is centrally located in Banff and convenient for walking to downtown, restaurants, and nearby attractions.AtmosphereThe overall atmosphere feels dated and tired. The building and interiors clearly show their age, which negatively impacts the stay, especially considering the price paid.RoomsThe room was old and poorly maintained. Furniture, carpet, and fixtures felt outdated, and the condition did not match expectations for a CAD 315 per night rate. The carpet was visibly dirty, and the room had a noticeable stale smell from old furnishings.ValueFor the price, the value is poor. At this rate in Banff, the property should be in significantly better condition. This lodge only makes sense if you are very budget-conscious or have limited options.CleanlinessCleanliness was below standard. Dirt on the carpet was visible, and the room did not feel properly refreshed or well cared for.Noise LevelNoise levels were acceptable for sleeping, but nothing stood out as particularly good or bad.ServiceService was basic but fine. No issues, no highlights. I do not expect anything extra, and the staff met that expectation. For me, this was fine—I do not expect special attention, and when I needed something, I simply asked.AmenitiesAmenities are very basic. This is not a place to spend time inside. It works only as a place to sleep and leave early in the morning, then return at night to sleep again. Joe S, at Bow View Lodge, responded to this review Thank you for taking the time to share your detailed feedback. We’re pleased to hear you found our central Banff location convenient, as this is something many of our guests value highly.That said, we’re truly sorry that the condition and cleanliness of the room did not meet your expectations, especially given the rate paid. Your comments regarding the dated feel, carpets, and overall value have been noted and shared with our management team, as this feedback is important in helping us prioritize improvements.We appreciate you acknowledging that service and noise levels were acceptable, and we regret that the overall stay fell short for you. Thank you again for your honest review, and we hope to have the opportunity to provide a better experience in the future.Joe SamsFront Office Manager

  Read more

• User:doreenu132

  Trip type: Couples

  Best hidden gem in Banff with the best front desk staff!

  15 Nov 2025

  This hotel in Banff is simply unbeatable! Why would you stay anywhere else? My husband surprised me with a weekend getaway for my birthday, and I must admit, I wasn't initially excited. However, I fell in love with this hotel—especially their staff to name a few. Jasmine, Effie, and Matthew went above and beyond, making my stay truly memorable. When they discovered it was my birthday, they surprised me with wine, a heartfelt birthday card, and arranged for housekeeping to fold my towels into the shape of a birthday cake. Such genuine kindness is rare in other hotels. And of course, the stunning views, prime location, and cozy rooms make this place my top choice in Banff. Bow View Lodge, Guest Services / Front Office at Bow View Lodge, responded to this review Thank you so much for sharing such a heartfelt review! We’re delighted to hear that your birthday getaway turned into such a memorable experience. Jasmine, Effie, and Matthew will be thrilled to know their efforts made such a lasting impression—they truly embody the spirit of hospitality we strive for every day. We’re glad the little touches, from the birthday surprises to the cozy rooms and breathtaking views, helped make your celebration special. It means the world to us that you now consider our hotel your top choice in Banff, and we can’t wait to welcome you back for more unforgettable stays!Best regards,Alix Guest Services Supervisor

  Read more