Charltons Banff Hotel

Recent Reviews: 1049

• User: BuzzM17

  Trip type: Family

  Charltons Hotel Banff, its a good gaff ??

  Having read some of the pervious reviews of this hotel after we had stayed here I find them rather harsh ! The hotel is clean and tidy the staff always friendly and helpful and the rooms cleaned and maintained to a high standard. The only thing (which wasnt an issue whatsoever) was the fact that the hotel was unable to provide facilities for breakfast but a short walk to the Royal Canadian Lodge l… Read moreHaving read some of the pervious reviews of this hotel after we had stayed here I find them rather harsh ! The hotel is clean and tidy the staff always friendly and helpful and the rooms cleaned and maintained to a high standard. The only thing (which wasnt an… Read more

• User: Holidaymaker186543

  Trip type: Couples

  Tired and dated

  Very dated, basic and tired accommodation. I asked for an upgrade but was told the rooms are all the same decor. Sorry not for me and wouldn’t recommend but it is clean. Nice walk into downtown Banff. Banff is amazing just pity about the accommodation.Very dated, basic and tired accommodation. I asked for an upgrade but was told the rooms are all the same decor. Sorry not for me and wouldn’t recommend but it is clean. Nice walk into downtown Banff. Banff is amazing just pity about the accommodation.

• User: Jill B

  Trip type: Family

  Great hotel

  We really enjoyed our stay at this hotel, as a family of four we had a delux room with two queen-sized beds and a large well-equipped bath room. No complaints about the room whatsoever, and the hotel is in a great location to walk into the centre of Banff itself. Unfortunately my daughter left behind a small Teddy with sentimental value and when we emailed to ask for this to be returned (at our ow… Read moreWe really enjoyed our stay at this hotel, as a family of four we had a delux room with two queen-sized beds and a large well-equipped bath room. No complaints about the room whatsoever, and the hotel is in a great location to walk into the centre of Banff itse… Read more

• User: 772ScottW

  Trip type: Couples

  1 Star is too much!!!

  Horrible Experience. Upon arrival at approx 2pm, was denied early check in even though we were told by the receptionist that the hotel was not sold out and no other early-arrival guests were waiting. When asked why there weren’t any rooms available at that time, we were told that all of the housekeepers were on lunch break! Really?!?!?…..housekeepers are taking breaks 2 hours prior to guaranteed c… Read moreHorrible Experience. Upon arrival at approx 2pm, was denied early check in even though we were told by the receptionist that the hotel was not sold out and no other early-arrival guests were waiting. When asked why there weren’t any rooms available at that tim… Read more

• User: Chelsea R

  Trip type: Family

  Good

  My stay was generally positive, and the property was clean and well-maintained. However, on the morning of checkout at approximately 9:20 a.m., a housekeeping staff member shouted "Housekeeping" and immediately opened the door without waiting for a response. I had not yet checked out and was undressed in the room at the time, making this a serious privacy concern. I reported the incident to both t… Read moreMy stay was generally positive, and the property was clean and well-maintained. However, on the morning of checkout at approximately 9:20 a.m., a housekeeping staff member shouted "Housekeeping" and immediately opened the door without waiting for a response. I… Read more