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Douglas Fir Resort & Chalets

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Douglas Fir Resort & Chalets

locationBanff, Canadian Rockies-AB

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About  Douglas Fir Resort & ChaletsAbout Douglas Fir Resort & Chalets

Location

This hotel welcomes guests in Banff.

Facility

The resort has a lift and features 130 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the resort include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a transfer service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a stovetop, a microwave, a tea/coffee station and a dishwasher. An ironing set is provided for guests' convenience. A telephone, satellite television, a DVD player and WiFi (no extra charge) are provided as well. A hairdryer is provided in the bathrooms. For extra comfort in the bathrooms, guests are offered cosmetic products. The resort has family rooms and non-smoking rooms.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Fun on the waterslide and a relaxing soak in the hot tub offer the perfect way to unwind. The sun loungers are perfect for soaking up some sun. For guests who wish to keep active, cycling/mountain biking, tennis and horse riding are available. Water sports enthusiasts are offered canoeing. The resort's location is particularly ideal for skiers. Ski passes are available locally. Sport and leisure facilities at the resort include a gym and billiards. A spa, a sauna and steam bath are available in the wellness area. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

The dining area includes a restaurant and a bar.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

 Amenities at Douglas Fir Resort & Chalets Amenities at Douglas Fir Resort & Chalets

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Playground

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      Restaurant(s)

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      Shops

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      Small supermarket

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Billiards/Snooker

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      Canoe

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

364

Very Good

514

Average

207

Poor

111

Terrible

108

Recent Reviews: 1304

  • User:Robert P

    Trip type: Friends getaway

    Douglas Fir inn Banff Alberta

    rating21 May 2025

    If we could rate it less than 1 we would They took a$200.00 damage deposit on room 131 which reeked of smoke Carpets and curtains worn and smelly Couch ripped . Coffee table coming apart Light shades...
  • User:Melissa C

    Trip type:

    Terrible customer service.

    rating09 May 2025

    For over 40 years, the Douglas Fir Resort has been a cherished family getaway. I was excited to continue the tradition until my recent experience left me both frustrated and saddened. Rushing to get...
  • User:AL J

    Trip type:

    Douglas Fir Resort Unsavoury Accommodation

    rating05 Mar 2025

    Absolutely worst stay ever ! During the 2nd night of our stay we returned back to our Cabin about 10pm and noticed that it was definitely cool as the furnace stopped working @ -26c and it was getting...
  • User:Dave S

    Trip type:

    mice poop

    rating09 Dec 2024

    There are mice living in and around the stove. They literally eat the burnt stuff on the stove and leave their droppings all over the cupboard. It is disgusting. The water slide change areas have...

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