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Fairmont Chateau Lake Louise

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Fairmont Chateau Lake Louise

locationLac Louise, Canadian Rockies-AB

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About Fairmont Chateau Lake LouiseAbout Fairmont Chateau Lake Louise

Location

Situated on the banks of a breathtaking lake with the majestic Rocky Mountains providing an astounding backdrop, the hotel combines beautiful scenery with unrivalled service to make guests' stay a cherished one. Tucked deep within the Banff National Park, the hotel invites you to escape to a retreat of welcoming grandeur. It is enveloped by some of the most spectacular scenery on the planet and is situated within UNESCO World Heritage Site Rocky Mountain Parks. Lake Louise is just a 5-minute drive away, while Moraine Lake is 20 minutes away, Johnson Canyon and Banff 45 minutes away and Columbia Icefield an hour an a half from the hotel. The centre of Lake Louise is a 5-minute drive away. There is a bus station just a 20-minute walk from the hotel.

Facility

The resort was built in 1890. The resort welcomes guests in an 8-storey building with 6 lifts and 548 non-smoking rooms. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket and souvenir shop. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can recharge and leisurely swim a few laps in the indoor area's heated freshwater pool. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, fishing and horse riding are available. Water sports enthusiasts can enjoy paddle boating, canoeing and kayaking. With skiing, tobogganing fun and snowboarding opportunities, the resort offers the perfect base from which to enjoy winter sports or just a relaxing winter holiday. Ski passes are available locally. Guests can enjoy a wide range of indoor sports, including a gym, billiards, yoga, callisthenics and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. A cosy atmosphere and delicious food await guests in 9 non-smoking restaurants (high chairs are available). Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. Lunch (as a buffet and a set menu) and dinner (a buffet, à la carte and a set menu) offer something for everyone. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The complex also offers special catering options. The resort offers a selection of alcoholic and non-alcoholic beverages.

Payment

The resort accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Fairmont Chateau Lake Louise Amenities at Fairmont Chateau Lake Louise

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Playground

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      Pub(s)

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Canoe

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Pedalo

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Centre

4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

6876

Very Good

2183

Average

918

Poor

464

Terrible

282

Recent Reviews: 10723

  • User:GlobeTrotting615694

    Trip type: Couples

    Disappointing accomodation very overated for money spent

    rating27 May 2026

    Disappointing and overated ,Stayed 3 nights which was enough , room 827 level 8 month of May 2026 The rooms are very small, 3m x 7m including bathroom,little to no storage for clothes, minimal floor space to open baggage, asked why reason constraints of original building layout. There is no 24 hour help desk as advertised . Luckily we had a lakeview room which only applies to odd number rooms , otherwise there would be no value in the stay at all. For $2,000 per night you could do a lot better somewhere else. Just a note lake louise itself is a beautiful place to visit

  • User:PaulineB891

    Trip type: Couples

    Setting and hotel great, food a huge disappointment

    rating27 May 2026

    This is a lovely hotel in the most incredible location, the scenery is breathtaking. The walk around the lake is about 6km and we had wonderful weather which made it spectacular. Whilst old fashioned, the hotel is quite charming. The bedroom was fine and good storage.However - the food quality was not that of a 5* hotel. We ate on the first night in the Alpine Bar. Chicken tenders and curly fries were over cooked, hard and tasteless. We ate the next night in the Lakeside Restaurant, on the patio with the most stunning vista. 4 of us had dinner, 2 strip loin steaks and 2 Elk steaks. The strip loin was inedible and the elk steaks were not great. The side veg was waffle fries which again were inedible, overdone, cold and tasteless. Table service was woeful, the correct cutlery was not provided, and had to be requested on a couple of occasions. Have you ever tried to eat a crispy pastry dessert with a tiny teaspoon? No one came to replenish the wine, the table wasn’t cleared until we asked, indeed the desserts arrived and main course plates were still on the table. We approached the restaurant manager who recognised and apologised for their failings, and he resolved it to our satisfaction.Breakfast - was just okay, coffee was cold but can’t really say anything more than this .

  • User:Shilo N

    Trip type: Solo travel

    What a view.

    rating27 May 2026

    The hotel is magnificently located, offering stunning views that are absolutely breathtaking. The room was spacious, clean, and overlooked the lake, which was truly spectacular. The meals were also very enjoyable, with both breakfasts being of a high standard. Overall, it was a wonderful experience and a place I would happily stay at again.

  • User:winebuff14

    Trip type: Couples

    Fabulous experience at the Fairmont Lake Louise

    rating26 May 2026

    We have just had the most amazing three days at the Fairmont at Lake Louise. The welcome was amazing and the efficiency of all the staff were incredible .Our room on the gold floor was overlooking the lake and the view was stunning .We had everything we needed in our room …..tea coffee robes slippers .We were surprised with a bottle of wine and chocolates delivered to our room as we are celebrating our wedding anniversary….a really nice touch .Being on the Gold floor we had access to the lounge for breakfast, canapés tea and coffee.There is an honour bar there also. We dined in Louisa and the Walliser Stube restaurants.both very good.Of particular mention ….Rolland in the Gold Lounge,Evan in Walliser Stube …..both so helpful and courteous.,We would definitely recommend

  • User:edmonton2001

    Trip type: Family

    Basin Glacier Waters - Stunning Views and fantastic experience!

    rating25 May 2026

    Basin Glacier Waters experience is incredibly relaxing and the views are unbelievable. There are so many unique saunas and steam rooms to try, each offering something different. Even if you are not usually a spa person, this experience feels truly unique and well worth trying at least once. Don't look at the price and just book it. Once you experience it what it offers there wont be any regrets!

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