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Fox Hotel & Suites

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Fox Hotel & Suites

locationBanff, Canadian Rockies-AB

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About Fox Hotel & SuitesAbout Fox Hotel & Suites

Location

The hotel is 4 blocks from downtown Banff, 1 km (0.6 miles) from the Bow River, and roughly 5 km (3 miles) from the Sulphur Mountain Gondola.

Facility

116 rooms are located on 4 storeys and can be reached by lift. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services include room service (for a fee), a laundry service, a coin-operated laundry and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with individually adjustable heating and a fan. A balcony or terrace is among the standard features in the rooms. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, golf and horse riding are available. Water sports enthusiasts are offered canoeing. The hotel's location is particularly ideal for skiers. Ski passes are available locally. The fitness rooms are perfect for a comprehensive workout. A spa, a sauna and hydrotherapy treatments are available in the wellness area.

Meals

The dining area includes a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Fox Hotel & Suites Amenities at Fox Hotel & Suites

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Set menu dinner

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      Set menu lunch

  • Sport/Entertainment

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      Canoe

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

LocationLocation

Map preview

Around this property:

City Centre

900 m

Tourist Centre

900 m

Shopping opportunities

900 m

Ski Lift

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1138

Very Good

950

Average

337

Poor

146

Terrible

81

Recent Reviews: 2652

  • User:suep658

    Trip type: Couples

    Fabulous

    rating20 May 2026

    Excellent . Booked the suite with mountain views which was lovely . Good kitchen and lounge area with fire . Separate bedroom and bathroom . It was very cosy but spacious . Check in staff were lovely . Hot pool in the grotto great

  • User:EvanL

    Trip type: Couples

    Over 10 year old hotel showing signs of age

    rating18 May 2026

    We checked into Fox Hotel and Suites in Banff for an overnight stay in May 2026, over a decade after our last stay here in 2013. The hotel is about 15 years old and near the edge of Banff (about a 10 min walk to town). Check-in went smoothly. The room was smaller than average, a little tight for 2 persons. Furnishing was ok. The room came with a kettle, coffeemaker and a Queen bed, but no fridge or microwave. The bathroom was also rather small, only one person can occupy the bathroom at any time, and instructions for turning on the shower was hard to understand – I finally got it, pull down the knob underneath the faucet, and the shower curtain was too short and allowed water from the shower to make the bathroom floor wet. There was no complementary breakfast, although breakfast (and lunch and dinner) is available at the on-site Chilli’s restaurant. There’s an indoor pool whose ceiling is open-air and laundry room with 2 washers and 2 dryers in the basement. For some reason, WiFi internet was slow the day we stayed there. Hotel guests can park for free in the basement of the hotel, which is a plus as most hotels in Banff charge extra for parking. The hotel is over 12 years old and showing its age, some of the wall wooden panels are worn, the card sensor to our room door didn’t function well (I had to insert m card more than once to get into my room) and one of the table lamps’ shade in our room had holes in it. Maybe it’s time for a small renovation and updating.

  • User:TomandNikkiTravel

    Trip type: Couples

    The Perfect Base in Banff!

    rating11 Dec 2025

    We stayed at the Fox Suites for a couple of nights during the latter part of our Banff leg on our Rockies road trip. One of the main draws for us was the location — not right in downtown, but just a five-minute walk to all the action, which made getting around super easy without worrying about parking.The suite itself was spacious, featuring a large lounge area, a kitchenette, a bedroom with a king-sized bed, and a generously sized bathroom. One standout feature was the hot spring spa in the basement — not something you find at every hotel! It was the perfect way to unwind after a full day of exploring.The hotel also offers free parking underneath, though spaces are limited, so it’s worth keeping that in mind. Overall, it was a really comfortable and convenient stay.

  • User:Mike D

    Trip type: Family

    Quick family getaway

    rating06 Dec 2025

    One night stay as quick getaway, ski day Saturday . The hotel is great for the price. We stayed in a double room. 2 adults 2 kids. The room was enough for what we wanted, beds were comfy. The room was clean, updated and quiet. We went down to the hot tub and it was such a cool experience. Would definitely recommend this a short stay location.

  • User:Dave_of_SE3

    Trip type: Family

    Awful Hotel - Avoid

    rating02 Oct 2025

    The room was awful. Very small, dingy and very worn.For example, a charity shop would not have accepted the sofa as a gift. I complained to the two guys on the front desk. They were clearly highly practiced at fobbing guests off and they just suggested cancelling my booking if I wasn’t happy. Not a realistic option late at night.I tried again next morning and saw Sarah. Her attitude was very different and took our concerns on board. Within an hour, she had arranged a transfer to a sister hotel - the Canoe up the road. This was a new and infinitely better place than the Fox.A member of staff told me the Fox opened in 2007 and has not been refurbished since. The room design is from a bygone era and everything is worn out. Avoid!

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