Hidden Ridge Resort

Recent Reviews: 2505

• User: Gillian S

  Trip type: Couples

  Would not recommend. Dreadful

  Room stank of smoke , walls brown, kept awake with the noise from i think toilets flushing and the train hooting in the valley. Lots of road noise during the day.Very very dated equipment patio door broken. Electrics dodgy plugs just fall out of sockets. I could go on.Wouldnt recommend dreadful.Room stank of smoke , walls brown, kept awake with the noise from i think toilets flushing and the train hooting in the valley. Lots of road noise during the day.Very very dated equipment patio door broken. Electrics dodgy plugs just fall out of sockets. I cou… Read more

• User: Gailyn63

  Trip type: Solo travel

  Reservation Screw-up

  We made a reservation through Chase Travel, only to arrive late and find no record. Luckily there was 1 room available, though it was a very large apartment. Brittany was helpful in trying to sort this out for us, though we still are trying to get a refund from Chase.There is a pool near the office. Basic accommodations.There is free parking. It’s away from town, so a walk to get there.We made a reservation through Chase Travel, only to arrive late and find no record. Luckily there was 1 room available, though it was a very large apartment. Brittany was helpful in trying to sort this out for us, though we still are trying to get a refund fro… Read more

• User: SadisticWord7

  Trip type: Family

  Urn….no.

  I am not usually a person to do a 1* review, but…The location seemed promising on the drive up and the staff seemed friendly enough. We checked in and checked out an hour later after finding other accommodation. The lodges are very tired and in need to refurbishment. The initial cabin 210 had very worn wooden steps to approach. Inside, the combo had smelt of smoke from the log burner and there was… Read moreI am not usually a person to do a 1* review, but…The location seemed promising on the drive up and the staff seemed friendly enough. We checked in and checked out an hour later after finding other accommodation. The lodges are very tired and in need to refurbi… Read more

• User: george p

  Trip type: Family

  Great spot

  Stayed one night on our road trip and it was good! Got 3 bedroom unit for all of us. Used the hot tub and it was enjoyable. No issues here. The hotel also gave us bus passes to go downtown and back which was great as parking and traffic are an issue in Banff.Stayed one night on our road trip and it was good! Got 3 bedroom unit for all of us. Used the hot tub and it was enjoyable. No issues here. The hotel also gave us bus passes to go downtown and back which was great as parking and traffic are an issue in Banff.

• User: Andy_Anderson

  Trip type: Family

  Good views, but accommodation could be improved.

  Mixed views on this resort. The pool area is lovely with great views. The inclusion of the roam bus pass was excellent and location to see Banff national park is good and nothing is too far away. Rooms however are quite dated and don't have much kitchen equipment. Bathroom wasn't the greatest. There is also quite a lot of train noise. Staff were helpful.Mixed views on this resort. The pool area is lovely with great views. The inclusion of the roam bus pass was excellent and location to see Banff national park is good and nothing is too far away. Rooms however are quite dated and don't have much kitchen equipm… Read more