Miette Mountain Cabins

Recent Reviews: 584

• User:Carolyn M

  Trip type: Couples

  A Miette Mountainous Treasure

  22 Oct 2025

  Miette Mountain Cabins is a most enjoyable and welcoming dwelling for rest and relaxation. It is close to jasper and Hinton for any entertainment or shopping needs, or wants:)!The entire staff, who are most accommodating and pleasant, go out of their way to ensure that your stay is most enjoyable. Pet friendly, a games room, and always coffee, tea and cookies in the sitting area of the main building add to your pleasure. This is truly a delightful place to stay. Many thanks to Pavel, Angel, Inga and Kartik. Pavel Myska, General Manager at Miette Mountain Cabins, responded to this review Hello carolynm999,Thank you very much for your kind words. We’re delighted to hear that you enjoyed your stay and found Miette Mountain Cabins to be a comfortable and welcoming place to relax. It’s wonderful to know that our location, amenities, and pet-friendly atmosphere added to your experience.I truly appreciate your recognition of our team members — Angel, Inga, and Kartik will be very pleased to hear your compliments. We’re glad the games room and the coffee, tea, and cookies in the main building added a little extra enjoyment to your visit.We hope to welcome you back again soon.Warm regards,Pavel MyskaAssistant Hotel Manager

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• User:Wander429927

  Trip type: Family

  Nice but not $700/night nice

  26 Aug 2025

  We stayed here for three nights in Aug 2025, Room 220 in the lodge. The room was nice. It’s two levels with the bedrooms and a bathroom upstairs. There’s a pullout couch on the main level a kitchen and a bathroom. There’s were obvious maintenance issues that need to be addressed. Some of the screens in the windows were duct taped. The blinds would fall even when raised. The door was crooked and hard to close. But the suite itself was reasonably clean. There is a tv but the channels did not come through and it’s not a smart tv so you can’t sign in to any streaming services. I’m not really sure why they even have it there to be honest. The minimal supplies are provided in the room like soap, dishwasher tabs, towels, etc. You can’t ask for more at the front desk. Housekeeping was not provided unless asked for. There was a nice enough games room and lounge with coffee and tea and cookies. The outdoor pool was ok. The pool deck was not my favorite as the cement was rough and uneven. The hot tub was not working for the entire length of our stay. We paid $2100 CAD for three nights. I would not stay here again for that kind of money. Pavel Myska, General Manager at Miette Mountain Cabins, responded to this review Dear Wander429927,Thank you for sharing your experience with us. We’re pleased you found your suite reasonably clean and enjoyed the games room, lounge, and pool area. We do apologize for the maintenance issues you encountered, and we will be addressing those concerns immediately.For clarity, housekeeping is provided upon request, and we are always happy to supply additional amenities such as soap, towels, or dishwasher tabs during a stay.We regret if this was not communicated clearly during your visit. We also apologize for the hot tub being unavailable and for any inconvenience caused by the pool deck surface and TV limitations.Your feedback is greatly appreciated, and we will continue to work on improving both our facilities and communication to better serve our guests.As I was unable to locate your reservation, I would appreciate it if you could contact me at pmyska@pursuitcollection.com.Warm regards,Pavel MyskaAssistant Hotel Manager

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• User:Shannon M

  Trip type: Family

  A wonderful experience during our Rockies Road Trip - great for families!

  18 Aug 2025

  We loved our experience at Miette Mountain Cabins. We stayed 2 nights during our family road trip through the Rocky Mountains and into Alberta. Having spent the day hiking in Banff, doing the Columbia Icefield Experience, and driving all the way to Miette, we were exhausted by the time we reached the cabins. However, we were welcomed by the front desk clerk and I was informed that they upgraded us to a larger cabin. What a nice surprise! The reception area has a gift shop/supply store. There's a games room with shuffle board, a pool table, board games, a dart board, and other entertainment as well as a comfy seating area. Also a fantastic bonus was the complimentary fancy coffee maker (for espresso drinks, tea, and hot chocolate) and cookies [we visited often]. Outside was a pool (which we didn't get a chance to use).The log cabin we were in was lovely. It had a high peak with windows for light. Each cabin had a gorgeous hanging basket at the front porch as well as chairs to hang out on. Inside, there was a spacious area for our family to relax in and have meals. Our kids stayed on the sofa bed and my husband and I used the bedroom. Again, very spacious.The kitchen was great. Having done research ahead of time, I knew that the nearest grocery story was 40 minutes away in Jasper so we came prepared with food to cook. We chose Miette over Jasper for a home base because we wanted something out of the city and we knew we wanted to go to the Miette Hot Springs (which are a 15 minute drive up the road from the cabins. All-in-all, we loved our experience and would highly recommend the Miette Mountain Cabins. Pavel Myska, General Manager at Miette Mountain Cabins, responded to this review Hello apollinax,Thank you for sharing such a wonderful and detailed review of your stay with us.We’re so pleased to hear that your family enjoyed the upgraded cabin, the cozy setup, and the amenities such as the games room, coffee and cookies, and the porch seating. It’s great to know the cabin provided the space and comfort you needed after your long day of exploring.We’re delighted you chose us as your home base during your Rockies road trip, and we truly appreciate your recommendation.We hope to welcome you and your family back again on your next adventure.Warm regards,Pavel MyskaAssistant Hotel Manager

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• User:Parthi1961

  Trip type: Family

  Misleading Cabins, Rude Service – A Terrible Experience

  17 Aug 2025

  I rarely write reviews on TripAdvisor or Google, and when I do, they are usually positive. Unfortunately, I feel compelled to share this negative experience so others don’t make the same mistake we did.We stayed 4 nights during our Jasper vacation, and the cabins were nothing like what the website promised. They are shockingly small — two people cannot move around at the same time. If you open the sofa bed, there is literally no space left to walk. The sofa bed itself was soggy and uncomfortable. The utensils provided were old and dirty. There was no AC, and the two table fans provided were noisy and barely functional.At check-in, the front desk person told us rooms are cleaned every other day. Not once did housekeeping come during our stay. When I brought this up, the front desk lady denied ever saying that and accused me of lying. Instead of resolving the issue, she told me that guests have to request cleaning (something never mentioned at check-in). To make things worse, when I asked about garbage removal, she pointed to a dumpster outside and told me to take it out myself.This would be disappointing at budget rates — but we were paying what I would consider Ritz-Carlton prices per night. For that kind of money, you expect at least basic service and honesty.I’m writing this review not out of spite, but as a warning: don’t ruin your vacation like we did by staying here. Jasper is beautiful, and there are far better places to spend your money than this poorly managed property. Pavel Myska, General Manager at Miette Mountain Cabins, responded to this review Dear Parthi1961,Thank you for taking the time to share your detailed feedback. I am truly sorry to hear about the disappointments you experienced during your stay. Your comments regarding the cabin size, comfort of the sofa bed, utensils, and lack of clarity around housekeeping service are concerning, and I sincerely apologize for the miscommunication and for any interactions with our team that left you feeling dismissed. That is not the level of service we aim to provide.We are located in a remote mountain setting, and while our cabins are designed to offer a cozy and rustic experience, I understand this was not the impression you had based on your expectations. Please note that our amenities, as well as the size of our cabins are noted online.Your feedback is valuable and will be shared with our team for review and improvement.I regret that your stay did not reflect the level of comfort and hospitality we strive to provide, and I truly appreciate you bringing these matters to our attention.Once again, I sincerely apologize for the inconvenience and hope you will consider us in the future.Warm regards,Pavel MyskaAssistant Hotel Manager

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• User:Carolyn M

  Trip type:

  A Miette Mountainous Treasure

  30 Apr 2025

  Absolutely a most enjoyable stay! The accommodation was perfectly located, lovely, clean and quiet. The reception was outstanding upon check in and out as well as during our visits to the office area. Angel is truly that, an angel. Miette has always been a favorite place for us even as young children, how grateful we are to still have such a treasure to visit the glorious mountains as well as delightful dwellings such as Miette Mountain Cabins. Many thanks. Pavel Myska, Guest Services / Front Office at Miette Mountain Cabins, responded to this review Hello Carolyn,Thank you for your thoughtful review.We're delighted your stay at Miette Mountain Cabins was enjoyable and that the location, cleanliness, and our services met your expectations. We also appreciate your loyalty and are delighted that Miette Mountain Cabins are your favourite place to visit in the Rockies.Your kind words about Angel and our reception team are truly appreciated—we’ll be sure to pass them along. We’re grateful to be part of your connection to this beautiful region and hope to welcome you back again soon.Warm regards,Pavel MyskaGuest Services Manager

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