


57+ photos
Situated in Banff, this hotel is close to Banff National Park Information Center, Mount Norquay Ski Resort and Upper Hot Springs. Area attractions also include Lake Louise Tourism Bureau and Canada House Gallery. Lake Louise is some 60 km away and Banff Gondola is only some 10 minutes' drive away.

425 Banff Ave
Check-in from 4:00 PM · Check-out by 11:00 AM

425 Banff Ave
Check-in from 4:00 PM · Check-out by 11:00 AM
Average
812 reviewsUser: Sexkenton
Trip type: Couples
Does the job, great location.
Great location minutes walk to the centre, free parking, rooms ok, a little tied and rough round the edges but does the job. No food etc but everything on hand locally. Little untidy outside re laundry etc makes it look a dump but it’s actually ok inside. Don’t pay top dollar!!Great location minutes walk to the centre, free parking, rooms ok, a little tied and rough round the edges but does the job. No food etc but everything on hand locally. Little untidy outside re laundry etc makes it look a dump but it’s actually ok inside. Don’…
User: dontaskmyusername
Trip type: Solo travel
Not worth it -
Excellent location - BUT Hotel is dark and dreary - room had no closet or safe - room carpet was stained , some desk did not seem up to the job - or not well trained - housekeeping poor . Real security concerns as the front desk is next door so there is no control over entry to the red carpet innbuilding at night - highly overpriced for the quality of accommodation provided .Excellent location - BUT Hotel is dark and dreary - room had no closet or safe - room carpet was stained , some desk did not seem up to the job - or not well trained - housekeeping poor . Real security concerns as the front desk is next door so there is no con…
User: LilianJoy T
Trip type: Couples
Very Old hotel
Very old hotel. We stayed 3 nights. Their aircon is very noisy and you have to switch off to aleepDay 2 toilet leaks and the maintenance have to check and repair toilet. On the 3rd night, hair dryer not working because their power socket is out of order.Very old hotel. We stayed 3 nights. Their aircon is very noisy and you have to switch off to aleepDay 2 toilet leaks and the maintenance have to check and repair toilet. On the 3rd night, hair dryer not working because their power socket is out of order.
User: Brian L
Trip type: Couples
Check in was problematical
Bit odd that check in is at the hotel next door and on arrival their machine declined my credit card, which was the only time either before or after our stay that there was an issue with this card. I do online banking and that did not identify any problem either, so the issue was with the hotel’s equipment. Another credit card was accepted but for a time the rejected card account was showing 2 pen… Bit odd that check in is at the hotel next door and on arrival their machine declined my credit card, which was the only time either before or after our stay that there was an issue with this card. I do online banking and that did not identify any problem eith…
User: Shenary C
Trip type: Family
Not good.
AC unit next to head of bed blowing air no matter how the vents were aimed. So loud when it came on it wakes us up. Next room toilet flushing so loud it woke us up. If you can’t sleep in a hotel what is the point?AC unit next to head of bed blowing air no matter how the vents were aimed. So loud when it came on it wakes us up. Next room toilet flushing so loud it woke us up. If you can’t sleep in a hotel what is the point?
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