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Surestay Hotel By Best Western Castlegar

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Surestay Hotel By Best Western Castlegar

locationCastlegar, Castlegar-BC

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About Surestay Hotel By Best Western CastlegarAbout Surestay Hotel By Best Western Castlegar

Location

This hotel is located in Castlegar. The nearest airport is Castlegar (YCG).

Facility

The hotel has a lift and features 59 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, room service, a laundry service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A TV and WiFi (no extra charge) are provided as well. A hairdryer is provided in the bathrooms. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including golf and skiing. A dance club offers fun and entertainment.

Meals

The dining area includes a restaurant and a bar. A continental breakfast guarantees a great start to the day.

Amenities at Surestay Hotel By Best Western Castlegar Amenities at Surestay Hotel By Best Western Castlegar

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

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      Bicycle Cellar

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      Car Park

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      Conference Room

    • -

      Disability-friendly

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Nightclub

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      Pets

    • -

      Restaurant(s)

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      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Golf

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

63

Very Good

64

Average

31

Poor

15

Terrible

20

Recent Reviews: 193

  • User:Minhaj A

    Trip type:

    Manager need to refresh some trainings.

    rating21 Oct 2024

    Not a friendly hotel. General manager was rude. I travel a lot and most nights I preferred best western hotel. Managers behaviour was awful did not even apologize. Want to charge me for extra night...

  • User:Steven V

    Trip type:

    Worst Best Western --"EVER"

    rating21 Oct 2024

    Rooms were not cleaned other than wastebaskets dumped. Trash from previous visitors was under a desk and behind furniture. My grandson found an unopened bottle of marijuana edibles on the floor by...

  • User:Harry O

    Trip type: Couples

    Would stray again

    rating10 Oct 2024

    The room was very quiet and clean. Had good coffee maker. Well ventilated The included self serve breakfast had good variety and the staff were mindful for its cleanliness. The hotel is in a...

  • User:Leslie J

    Trip type:

    Great place to stay in Castlegar!!

    rating06 Oct 2024

    Great clean rooms and good beds and pillows. A great place to stay in the center of town. Close to several great attractions and places to see. The Arrow lakes area is amazing and your close to...

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