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Riotel Carleton-Sur-Mer

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Riotel Carleton-Sur-Mer

locationDowntown, Dalhousie-NB

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About Riotel Carleton-Sur-MerAbout Riotel Carleton-Sur-Mer

Location

This hotel welcomes guests in Carleton.

Facility

The hotel has a lift and features 90 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a cash machine and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Children can enjoy the playground. Parking facilities available to guests include a garage and a car park (no extra charge). Further services include a car hire service, room service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and include a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, tennis and fishing are available. Water sports enthusiasts can enjoy windsurfing and canoeing. The hotel's location is particularly ideal for skiers. After an eventful day, guests can work out and recharge in the gym. The wellness offerings at the hotel include a spa and massage treatments. The hotel offers plenty of activities and entertainment options, including an entertainment programme, a kids' club and live music.

Meals

Various dining options are available, including a restaurant, a bar and a pub. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Riotel Carleton-Sur-Mer Amenities at Riotel Carleton-Sur-Mer

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Kids Club

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      Lifts

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      Playground

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      Pub(s)

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      Restaurant(s)

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Canoe

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      Cycling/Mountain Biking

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      Gym

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      Heated Pool(s)

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sun loungers

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      Sun terrace

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      Tennis

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      Windsurfing

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

70

Very Good

97

Average

89

Poor

49

Terrible

18

Recent Reviews: 323

  • User:Bill B

    Trip type: Solo travel

    Great stay

    rating21 Apr 2026

    Great room, restaurant just steps away, excellent food, I had sea view, I stayed 2 days and enjoyed my stay. I highly recommend. Centre Dappels, Guest Services / Front Office at Riotel Carleton-sur-mer, responded to this review Hello! Thank you for your excellent review of our hotel. It is much appreciated! It makes us happy to know that you are satisfied with our services. We hope to welcome you again soon!Théa, customer service

  • User:mroy777452

    Trip type:

    Mold and humidity

    rating13 Sept 2025

    The room was extremely humid, making it uncomfortable to sleep.The air conditioning unit gave off a strong odor, so we couldn’t use it.The bathtub and sink drains were almost completely clogged.After our 19-month-old son had fallen asleep, we noticed mold on the wall between the two beds and even on the mattress on the left side.By that time, it was too late to request a room change, so we had no choice but to spend the night in poor air quality. This severely affected our sleep and overall comfort.We reported the issues to the front desk at checkout and are sharing this review along with photos to highlight the situation.This was far below the level of quality we expected from this hotel. Centre Dappels, Guest Services / Front Office at Riotel Carleton-sur-mer, responded to this review Dear customer, we are truly sorry that your experience at our establishment did not live up to your expectations. We thank you for taking the time to write to us and we will share your comments with the teams without fail. We look forward to welcoming you back and offering you the excellence to which you are entitled. Oceane - Customer Service

  • User:Michael M

    Trip type: Family

    Summer break

    rating25 Aug 2025

    An older waterfront hotel that has been completely renovated with a convention center added. Rooms have balconies facing the bay. A very good restaurant providing great breakfast and supper. Good wine list. Easy to walk into town to other restaurants and the brew pub. Pool is across the street and due to heavy traffic you need to be cautious. Centre Dappels, Guest Services / Front Office at Riotel Carleton-sur-mer, responded to this review Thank you Michael for your excellent review of our establishment. It is much appreciated. We look forward to welcoming you back!Théa, customer service

  • User:laurieanneferris

    Trip type:

    Fantastic stay!

    rating10 Aug 2025

    This hotel is a gem. Located ocean front on the Gaspe, this hotel checks all the boxes for us: Nice rooms, comfortable beds, friendly staff and a great restaurant located on site. Highly recommend! Centre Dappels, Guest Services / Front Office at Riotel Carleton-sur-mer, responded to this review Hello Ms Ferris! Thank you for your excellent review of our hotel. It is much appreciated! We hope to welcome you again soon. Théa, customer service

  • User:yvetterichard2023

    Trip type:

    Good hotel , great location.

    rating26 Jul 2025

    Great location, bathroom is a bit small, front staff could smile a bit more… Room was very clean, bleds were confortable. Centre Dappels, Guest Services / Front Office at Riotel Carleton-sur-mer, responded to this review Hello dear customer, thank you so much for your positive feedback and for taking the time to post this review. We’re glad to hear that you had a great customer experience with us. Hope to welcome you again soon. Oceane - Csutomer Service

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