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Hilton Garden Inn Edmonton International Airport

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Hilton Garden Inn Edmonton International Airport

locationAeroport, Edmonton-AB

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About Hilton Garden Inn Edmonton International AirportAbout Hilton Garden Inn Edmonton International Airport

Location

This hotel welcomes guests in Leduc.

Facility

The hotel has a lift and features 165 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a queen-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A desk is provided. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a whirlpool bath, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, tennis, crazy golf and golf are available. Water sports enthusiasts are offered diving. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. A wellness area with a spa is available at the hotel.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hilton Garden Inn Edmonton International Airport Amenities at Hilton Garden Inn Edmonton International Airport

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Diving

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Sun loungers

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

375

Very Good

166

Average

77

Poor

44

Terrible

43

Recent Reviews: 705

  • User:Brittany H

    Trip type: Family

    Terrible

    rating04 Apr 2026

    I was extremely disappointed with my stay. The overall cleanliness of the hotel was unacceptable—common areas and rooms felt neglected and poorly maintained. The pool was especially concerning, with murky, dirty water that made it completely unusable.To make matters worse, there were no towels available for guests, for entire stay which is a basic expectation. Our room was never cleaned for our entire stay. None of the ice machines on any floor were working during our stay, adding further inconvenience.It also appeared the hotel was severely understaffed. With a full hotel, there simply weren’t enough staff members available to address issues or assist guests in a timely manner. Overall, the experience fell far below expectations, and I would not recommend staying here.

  • User:Greg D

    Trip type: Business

    Hospitality

    rating18 Feb 2026

    I would like to sincerely recognize the exceptional front desk staff, culinary ( Gagan) and Kiren the wait staff at the hotel. The chef and kitchen team delivered meals that were not only beautifully presented but full of flavor and consistency. The wait staff were equally impressive—attentive, courteous, and genuinely committed to providing an outstanding dining experience. Their teamwork, professionalism, and positive energy truly elevated our business stay. Thanks Greg Front Desk, Guest Services / Front Office at Hilton Garden Inn Edmonton International Airport, responded to this review Thank you for your kind and thoughtful review.We are truly delighted to hear that our front desk team, Gagan from our culinary team, and Kiren from our wait staff made such a positive impression during your business stay. Your recognition of their professionalism, attentiveness, and dedication means a great deal to us.Our chef and kitchen team take great pride in delivering beautifully presented, flavorful, and consistent meals, and we are pleased to know that this enhanced your dining experience. Likewise, it is wonderful to hear that our service team’s teamwork and positive energy helped elevate your overall stay.Your feedback will be shared with the entire team, as it serves as great encouragement for all of us. We sincerely appreciate you choosing to stay with us and look forward to welcoming you back again soon.

  • User:Maaike K

    Trip type: Family

    Hats off to this hotel! Highly recommend.

    rating18 Dec 2025

    After a very stressful few days and a previous bad hotel experience. Coming from the airport with 4 kids and a baby, flights cancelled everything that went wrong could! We had no milk for our baby and the staff went above and beyond to try to help us. They succeeded! When we arrived at your hotel we were greeted with friendly faces and kind hearts. The price is also on point. I cannot say enough how welcoming and safe this hotel felt! The food was absolutely amazing- hats off to our waitress Karen! The food was 5+ stars. Everything we ordered was delicious. Upon checking out we dealt with Ravneet Singh Kathuria, one of the kindest people, we have not been treated this well for a long time. You guys absolutely deserve more than 5 stars and our large family will never forget how welcomed we felt. Thank you to all of the staff that helped us! Front Desk, Guest Services / Front Office at Hilton Garden Inn Edmonton International Airport, responded to this review Thank you so much for this wonderful review. We’re truly honoured to have been able to support your family during such a stressful time. Our team takes great pride in providing warm, caring service, and we’re thrilled to hear that Karen and Ravneet made such a positive impact on your stay. Your kind words mean the world to us, and we look forward to welcoming you and your family back again in the future.

  • User:Stephen S

    Trip type: Business

    The place is a dump...

    rating04 Dec 2025

    This is my second time writing a review. The place is a dump and the response is not genuine. They responded with a phone number for me to call. Well they never called back. DO NOT STAY HERE. It is filthy, I cannot believe Hilton has not shut this place down. Front Desk, General Manager at Hilton Garden Inn Edmonton International Airport, responded to this review Thank you for taking the time to share your feedback, and I’m truly sorry to hear about your experience. This is certainly not the level of cleanliness or service we aim to provide, and I apologize that your previous attempt to connect with us was not followed up properly. Your concerns are important, and I understand how frustrating this situation must have been.Please know that we take comments like yours very seriously.Thank you again for bringing this to our attention.

  • User:SuttonElliott24

    Trip type: Couples

    Adequate for a one night stay

    rating22 Sept 2025

    This hotel is fine for a one night stopover when all you need is a bed for the night. Our room was dated but it was clean and quiet. The hotel is in need of a little TLC, for example, the ice machine wasn’t working on our floor, one lift was out of order, the hot tub (had we wanted it) was not working and the alarm setting on the clock in our room didn’t work…..Food in the restaurant was okay. Receptionist at check in was helpful, although there was no one around when we checked out, so we just had to leave our key in the box. Not sure what would have happened if we’d had a bill to pay?It was useful to take advantage of the free airport shuttle when we had dropped off our hire car and on our very early trip back to the airport the following morning. Front Desk, General Manager at Hilton Garden Inn Edmonton International Airport, responded to this review Dear Guest,Thank you for sharing your feedback about your recent stay at Hilton Garden Inn. We’re glad to hear that you found your room clean, quiet, and that our airport shuttle service was helpful during your trip.We also appreciate your honest comments regarding areas where we can improve, including the ice machine, elevator, hot tub, and clock alarm. Your insights are valuable as we continue to work on enhancing our property and guest experience.Regarding check-out, we apologize for any inconvenience caused by the unattended reception area. We strive to make the process as smooth as possible, and your feedback will help us ensure better coverage in the future.We hope to welcome you back for a longer and even more comfortable stay.

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