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Holiday Inn Conference Centre Edmonton South

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Holiday Inn Conference Centre Edmonton South

locationEdmonton, Edmonton-AB

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About Holiday Inn Conference Centre Edmonton SouthAbout Holiday Inn Conference Centre Edmonton South

Location

This hotel is conveniently located in Edmonton´s south end business district, close to shopping, dining and the downtown area and with easy access to major transport routes. It lies 7 minutes' drive from the Strathcona District of the city, a 10-minute drive from Edmonton city centre and 15 minutes by car from West Edmonton Mall.

Facility

224 rooms are located on 6 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service, cash machine and drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, room service, an alarm call service and a laundry service. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. All rooms are carpeted and have a double bed, a king-size bed or a sofa bed. A minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

Excellent swimming awaits guests at the indoor pool. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, a spa and a steam bath. Evening entertainment includes live music.

Meals

The hotel includes a restaurant with air conditioning and a bar. A continental breakfast buffet guarantees a great start to the day. At dinner, guests can order à la carte. Set menus are available at lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Holiday Inn Conference Centre Edmonton South Amenities at Holiday Inn Conference Centre Edmonton South

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective masks for guests

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      Sanitiser dispenser

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      Breakfast Buffet

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      Continental Breakfast

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Steam bath

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      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

59

Very Good

84

Average

49

Poor

24

Terrible

29

Recent Reviews: 245

  • User:Voyager00677065852

    Trip type: Business

    Training session

    rating01 May 2025

    I stayed at this establishment as part of professionnal training session, and I have nothing but excellent memories. Thé room was spotlessy clean, confortable and well equipped perfect for relaxing after a full Day of training.A big Thank you to thé entire team for your professionalisme and warm hospitality

  • User:Christine K

    Trip type: Family

    Great time.

    rating26 Apr 2025

    We had a great time at this hotel. The team was embraced and treated with the upmost respect. There were difficult guests and we watched the staff treat them respectfully and with the most kindness when it really wasn’t deserved. They also allowed the kids to have fun. Within reason.

  • User:victoriafoody

    Trip type: Business

    A disappointing stay

    rating25 Jan 2025

    I stayed for a business trip and I was very disappointed. On arrival, I found the room dirty and had to use my own sanitizer wipes to clean the surfaces. Sleep was challenging as the train noise from the track nearby was constant throughout the night.While the breakfast was included, it was actually a coupon for Ricky’s restaurant at the entrance, not my preference. The location is problematic without a car in the winter, making it challenging to access nearby restaurant and shops. The hotel offered free Wi-Fi which meant I was able to do some work in the evening, my overall experience was disappointing. I feel there are probably better accommodation choices elsewhere in the area that would provide a more enjoyable and restful stay. Grant Rice, Owner at Holiday Inn Conference Ctr Edmonton South By IHG, responded to this review Thank you for your review. I am sorry to see we did not meet your expectations and it looks like we did not meet our own expectations and we will be looking into this as we want all guests to enjoy their stay and have a relaxing stay. Thank you for your time and honesty as it is the only way we can improve.Sincerely,Grant RiceGeneral Manager

  • User:Ben H

    Trip type: Solo travel

    Right by a training be ready for no sleep

    rating28 Oct 2024

    Just staying for the night for a conference. It’s right beside a train and you will hear it all night long. Heater also makes noise. No prewarning on their part about the train. Finally called them at 1:30am about the heater and they just told me to unplug it. Bedding not clean the duvet smells like perfume. If you want to book a place to sleep. This isn’t it. If you want to book a place to party, this may work. People are use to noise staying here. IHG Service, Owner at Holiday Inn Conference Ctr Edmonton South By IHG, responded to this review Hi Ben H,Thank you for staying at the Holiday Inn Conference Center Edmonton South on your recent business trip. We appreciate you for banking on our hotel for your travel needs.We want our guests to relax, and enjoy their stay. I'm sorry we missed the mark on this occasion. I have shared your comments with the hotel management team. I'm certain that they'll look into addressing the issues you raised so they won't occur again. I also sent you a private message to follow up and obtain more details.We hope to accommodate you again for a chance to provide you with a much better experience.Many thanks,Jonathan ACase ManagerIHG Hotels & Resorts Service

  • User:bhayward7

    Trip type: Couples

    The hotel is housing Jasper evacuees

    rating12 Sept 2024

    Booked the Holiday Inn Conference Centre Edmonton South for one night well in advance to attend a wedding.While driving up from Calgary I called to check if by chance our room was ready, which is was not.Attended the wedding ceremony south of Edmonton and drove to the hotel.Our room was still not ready past the listed check-in time.Told the staff I would have to cancel the reservation and book somewhere else as we were to be at the wedding reception shortly.While looking for a new hotel online, the room magically became available.Rushed to the wedding reception.While waiting for a room I had noticed odd clientele behaviour. Several intoxicated people in the lobby, unsupervised children running the halls, people using drugs in front of the entrance, my Wife advised there was a person washing her wig in the sink of the lobby washroom. 2 ambulances had attended the hotel while waiting for my room. When I asked the front desk they advised that the evacuees from the Jasper fires were being housed at the hotel and causing lots of issues. The room was as expected, and the breakfast at the adjacent restaurant was a nice feature the next morning. Grant Rice, Owner at Holiday Inn Conference Ctr Edmonton South By IHG, responded to this review Thank you for sharing your feedback with us. We truly appreciate you taking the time to detail your experience. We're glad to hear that you enjoyed the breakfast and found your room to meet expectations once it became available. However, we sincerely apologize for the delay in check-in and the disruptions you encountered during your stay.The well-being of our guests is our top priority, and while we were assisting evacuees from the Jasper fires during your stay, we understand that it impacted the environment and your experience. Your concerns are valid, and we will be addressing these issues to ensure all guests have a comfortable and pleasant stay, regardless of the circumstances.We truly appreciate your understanding and would love the opportunity to welcome you back in the future under more normal conditions. Thank you again for bringing this to our attention.Sincerely,Grant RiceGeneral Manager

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