tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homecanada

Holiday Inn Hotel & Suites West Edmonton

images

View Gallery

image url
image url

Holiday Inn Hotel & Suites West Edmonton

locationEdmonton, Edmonton-AB

Share this Dealshare

About Holiday Inn Hotel & Suites West EdmontonAbout Holiday Inn Hotel & Suites West Edmonton

Location

This hotel welcomes guests in Edmonton.

Facility

The hotel has a lift and features 112 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (no extra charge). Further services and facilities include a babysitting service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A desk is provided. Additional features include a refrigerator and a tea/coffee station. Further amenities include a washing machine and an ironing set. A telephone, a TV, a radio, a games console and WiFi (no extra charge) are provided as well. Bathrooms include a hairdryer and are equipped with a shower and a whirlpool bath. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, golf, a gym, aerobics, a spa and a sauna.

Meals

Various dining options are available, including a restaurant, a café and a bar. Breakfast, lunch and dinner will satisfy appetites big and small.

Amenities at Holiday Inn Hotel & Suites West Edmonton Amenities at Holiday Inn Hotel & Suites West Edmonton

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Medical teleconsultation

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Golf

    • -

      Gym

    • -

      Indoor Pool

    • -

      Jacuzzi

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sauna

    • -

      Tennis

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

99

Very Good

110

Average

20

Poor

8

Terrible

13

Recent Reviews: 250

  • User:Nicole M

    Trip type: Business

    Hotel Stay For 2 Weeks

    rating12 Jan 2026

    I am here for 2 weeks for work. The hotel is clean, the staff are friendly. Beds ans pillows are comfortable. The only thing is the heat control doesn't want to go down most times. The hottub and pool are nice. Would I stay here again? 100%

  • User:Kevin C

    Trip type: Business

    Basic at Full Price

    rating24 Apr 2025

    I have stayed at Holiday Inns all over North America and this by far was one of the most basic Holiday Inn's I have ever been in.No continental breakfast. When I asked, I was told I would have to stay at a Holiday inn express if i wanted that. This is the first Holiday Inn & Suits that I stayed in that did not either have a continental breakfast or comped breakfast at the restaurant in the hotel.The rooms have the bare minimum. A dresser and TV, desk with an old desk chair. a lounge chair and a bed. The room had a coffee maker and fridge but no microwave. All of this would not be an issue other than they are still charging as much or more than other Holiday Inn and Suits that I have stayed in the offer far more value. IHG Service, Owner at Holiday Inn & Suites West Edmonton By IHG, responded to this review Hi Kevin C,Thank you for choosing to stay at the Holiday Inn & Suites West Edmonton. We appreciate your business with IHG® Hotels & Resorts.We aim to have a global reputation for service to our guests, and I'm sorry to hear about your experience. Our team is dedicated to delivering the highest quality service, so I shared your feedback with our local team so that necessary steps will be taken to enhance our services and elevate guests' overall satisfaction.We look forward to hosting you again.Yours in hospitality,Dhalzin D.Case ManagerIHG Hotels & Resorts Service

  • User:gabys4032023

    Trip type: Family

    FAMILY STAY

    rating10 Dec 2024

    Hotel staff were very polite, friendly and very accommodating. The hotel allows dogs which was why we chose it. We were pleasantly surprised with the cleanliness as we've been to hotels that allow dogs and most times there's a slight urinary odor however from the moment we stepped out of the elevator and opened the door to our room, there was absolutely no odor. The beds were very comfy and had we stayed longer we would have enjoyed time in the pool.

  • User:terryrM9912TC

    Trip type: Business

    We don't want Canadian Currency

    rating10 Sept 2024

    Think Twice: No Canadian Cash is good at IHG.Holiday Inn disregards reservation after CC was lost, new one not yet arrived yet.Even though they have done this before, they said they don't touch Canadian Cash.Sleep in the parking lot. I stay here Every 2 weeks, the staff knows me, I tip well.I had the new credit card number, just not the card yet.Your people told me that you do not need the card, the receptionist said she did not know how to enter it manually. Extra $$$ for Security is not wanted, no Canadian currency.After waiting on hold for 1.5 hours, the call was dropped by your end, within no return call.BUT you then had a Promotional Rep contact me with an Offer: Great stay in the US for cheap, they will gladly take the new card number right now.Further to this issue, this location was glad to take cash the last time my CC was being replaced.Making regular customers sleep in the parking lot is very irresponsible and dangerous due to socialistic ideals like Canadian Cash is not wanted or respected.This is so sad, I will not let this type of customer service and abuse go unchecked.Their Response:Thank you for frequently staying at our Holiday Inn & Suites West Edmonton. We appreciate you as one of our IHG® One Rewards members. (Do They?)We apologize for your experience, Terry.The hotel will not honor the reservation if you don't have a credit card as per policy. ( We don't care that you are in good standing here)Our team also asked if they could give you a one-time exemption but their policy is strictly implemented to be fair to other guests. ( No one time anything was offered.)We'll support the hotel's resolution. ( None, we don't take Canadian currency 💵.)Thank you. IHG Service, Owner at Holiday Inn & Suites West Edmonton By IHG, responded to this review Hi terryrM9912TC,We appreciate you staying at our Holiday Inn West Edmonton for this trip and sharing your feedback. We appreciate you choosing us and doing business with IHG Hotels and Resorts.We are determined to provide our guests with a pleasant time, and I apologize for what happened during your visit. I shared your sentiments with our hotel management and sent you a private message to obtain additional details about your stay.Until your next stop in the area, we look forward to hosting you again to redeem your confidence in us. I look forward to your response.Sincerely,Grace L.Case ManagerIHG Hotels & Resorts Service

  • User:NaniFox1

    Trip type: Couples

    Northern Lights Trip

    rating08 Sept 2024

    Room 518Check in was warm and welcoming. Very efficient. Hotel well located and clean. Room was very clean and well equipped. Bed was semi soft and comfy. Sheets clean and soft. Room was very quiet and dark. Bathroom was clean and had quality products. Towels large and soft. One con was stepping into the shower, floor was VERY slippery but they provide a shower mat, I advise using it. Other than that, it was a great place to stop. I recommend. As there is no breakfast at this hotel, Ricky's is attached and has good food and service.

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot