Matrix Hotel

Recent Reviews: 3684

• User:shelique g

  Trip type: Couples

  ⭐⭐⭐⭐⭐ An Unforgettable Long Weekend Getaway — 10/10

  27 Apr 2026

  If you’re looking for a sign to book that getaway, this is it. My partner and I swept away for the Thanksgiving long weekend in Edmonton last October, and the Matrix Hotel didn’t just meet our expectations — it blew them out of the water.We splurged on one of their suites and honestly? Best decision we’ve ever made. We walked in to find champagne chilling in our room, and right then we knew this weekend was going to be something special. This is the kind of hotel that makes you feel like a celebrity from the moment you arrive.We’d planned the trip around a couple of concerts in the city, and having the Matrix as our home base made the whole experience absolutely electric. Roll in after an incredible night out, sink into a gorgeous suite, and wake up to a breakfast spread so good it should be illegal. The breakfast vouchers included in our stay meant we started every morning like royalty — think freshly prepared hot dishes, pastries, specialty coffees and more. It set the tone for the whole day, every day.Parking was never an issue the entire stay, making the coming and going between concerts completely stress-free. But here’s the moment that really sealed the deal for us — my phone charger broke on the first day, and without hesitation the staff let me use theirs for the entire weekend. No fuss, no charge, just genuine hospitality at its finest. It’s a small thing, but it’s exactly that kind of above-and-beyond attitude that separates a good hotel from a truly great one.The staff were warm, attentive and the kind of caring you just don’t find everywhere — nothing was ever too much trouble. Four nights flew by in the best possible way, and honestly we didn’t want to leave.Whether you’re escaping as a couple, chasing live music, or just desperately need a weekend where someone else takes care of everything — the Matrix Hotel in Edmonton needs to be on your list.Book the suite. Order the champagne. You deserve it. Joann Cato, Guest Services / Front Office at Matrix Hotel, responded to this review Thank you so much for this incredible review! We’re absolutely thrilled to hear that your Thanksgiving getaway with us was such a memorable one.It’s wonderful to know that your suite experience, the champagne, and those little touches helped set the tone for a special weekend. We love creating those “wow” moments for our guests, and your kind words truly mean a lot to our team.We’re especially glad our staff could make a difference during your stay — the charger story is a perfect example of the genuine care we strive to provide every day. We’ll be sure to share your feedback with the team, as it will make their day.It sounds like the combination of concerts and a relaxing home base made for the perfect trip, and we couldn’t be happier that Matrix Hotel could be part of that experience.We hope to welcome you back for another unforgettable stay — the champagne will be waiting! 🥂

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• User:Charles_Sleep

  Trip type: Friends getaway

  BEWARE!

  17 Apr 2026

  Additional FeesNon-Refundable Joann Cato, Guest Services / Front Office at Matrix Hotel, responded to this review Thank you for taking the time to share your feedback with us. The concern shared will be follow up on.

• User:bev w

  Trip type: Business

  Good value

  02 Apr 2026

  Handy hotel if visiting govt offices, walking distance to the Alberta Legislature. Easy to get to. Not far from Jasper Avie lots of restaurants. Safe during the day not at night on the streets. Hotel rooms are roomy, comfortable, coffee maker in room! Joann Cato, Guest Services / Front Office at Matrix Hotel, responded to this review Thanks for your detailed review! Glad you found the location convenient for visiting the Legislature and nearby restaurants, and that the rooms were spacious and comfortable. We appreciate the note about daytime safety as well—it’s helpful for future guests. Hope to welcome you back again soon!

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• User:StayNeutral

  Trip type: Solo travel

  Lovely stay

  20 Mar 2026

  My stay at The Matrix Hotel this winter was very pleasant. I found the staff to be efficient and friendly. They have gym access for guests here. The room I stayed in had a mini fridge, a sitting desk, TV, closet, and drawers for clothing. The water pressure in the shower is strong. Everything that makes a comfortable stay in a city is thought of and made available. The kettle I requested arrived in 10-15 minutes. The location of this hotel makes exploring different neighborhoods convenient. A short walk to public transit, such as the Corona LRT. Just a note of caution about the Matrix not responding to all emails. All in all, a wonderful place to stay in Edmonton -Warmly, Kristine Joann Cato, Guest Services / Front Office at Matrix Hotel, responded to this review Thanks so much for sharing your experience! We’re delighted to hear you had such a comfortable and enjoyable stay at Matrix Hotel. It’s great to know our team’s friendliness and efficiency stood out, and that you found the room amenities and gym access met your needs.We’re especially glad the little details—like the quick delivery of the kettle and the strong shower pressure—helped make your stay more convenient and relaxing. Being close to transit options like Corona LRT Station is definitely a bonus for exploring the city, so we’re happy you were able to take advantage of that.We also appreciate your note regarding email responsiveness. Your feedback is valuable and helps us improve our communication moving forward.We hope to welcome you back again on your next visit to Edmonton!

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• User:David E

  Trip type: Solo travel

  Perfect short stay at the Matrix

  07 Feb 2026

  2 night stay at the Matrix. Arrived at 2 am to a Warm reception, clean, quiet & perfect room. Delicious food and ample breakfast, Great price. Made for an ideal base on my short stay in Edmonton. Joann Cato, Owner at Matrix Hotel, responded to this review Thank you so much for your kind words, we are so glad to hear you enjoyed your stay and we went above and beyond your expectations. Our team is focused on delivering outstanding service and it sounds like we accomplished that during your visit. We look forward to welcoming you back again soon!

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