Ramada By Wyndham Edmonton South

Recent Reviews: 489

• User:Cristina C

  Trip type:

  Awesome experience

  01 May 2026

  Mine did an excellent job of providing top-tier customer service and ensuring all our needs are handled efficiently. Would highly recommend Ramada!

• User:Stefanie B

  Trip type: Family

  0/10 do not recommend

  06 Apr 2026

  You are paying hotel prices for cheap trucker motel amenities. I chose here because it advertised breakfast, was central, and had the fitness room. My kids and I were in town for a 4-day hockey tournament. The first thing to note: every single staff member was rude as hell. Also, let me tell you right now that even though I saw breakfast advertised multiple times, there is no breakfast. I’ll attach a photo of the false advertising. You can buy it from their restaurant that was last updated in 1971 though. The fitness room machines were almost as old as I am and I have a 15-year-old son. Not worth it. But wait! It gets worse. The rooms are disgusting. There are NO fans in the bathroom so you have to leave the door open to avoid the humidity in there. They gave us a “clean” towel with a POOP STAIN on it. I will attach a photo. They also never gave us a shower mat so we had to use one of the few previous towels they gave us for the floor (like the towels were a hot commodity or something - maybe no one gets mats?). I will attach a photo of that. They came in once to clean our room over the 4 days but all they did was make the beds with the same sheets and take our towels. The garbage can was full and remained full. Also, the rooms are not soundproof at all. Was woken up every morning at 5:30 for the Jesus convention’s patrons to stomp up and down the hallways and let their feral children scream (it was Easter weekend). Then on Saturday night they all got drunk and I had to listen to screaming on my balcony at 2am followed by someone punching (??) the walls. Such good sleeps for my athletes. Even though that already sounds terrible, let me tell you more! This is a non-smoking hotel and the entire 5th floor hallway smelled like cigarettes all weekend. But if those aren’t your jam, you could walk out the front doors and get a secondhand high from the weed smell that persisted all weekend. And if you weren’t grossed out about the bedrooms, I never saw the elevators get cleaned (attached photo) and we spent all 4 days walking by a bag of human poop, a used diaper, and a used feminine sanitary pad just to get to our car. They say there for at least 4 days… oh and the parking passes are stupid. I was the only one with it on my dash all weekend but they don’t check the parking lot anyone. Obvious by the gross garbage left on the grassy area out front. We left our room clean - picture attached - and I bet it doesn’t get any cleaner before the next guests. I can’t believe they scammed me for so much money. Literally stay anywhere else. Sleep in your car even - it’ll be cleaner and quieter, but also cheaper. **I made this account just to post this review to warn people**

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• User:Jim U

  Trip type:

  Worst hotel we've ever stayed at. Not up to usual expectations of a Wyndham hotel

  28 Sept 2025

  The reason for my week stay was my daughter was transferred by ambulance to U of A hospital from our home town, and this hotel was very convenient for location. My husband and I took shifts to sleep, the young lady Eliza was very sweet upon booking and at check in, then things went downhill. My bed had cigarette burn marks on sheets and comforter. My ice bag was dirty and used. I asked for towels one day in the hall as housekeeper was 2 doors down, and was told i am not assigned to your room, i will let someone know. Well that seemed stupid. No one ever came. My husband asked later that day and was told he can only get new towels, if he hands them dirty towels to swap. Every single time we came back from hospital our cards would not work. We would always have to go back down elevator and get new ones. We were told to keep them away from our cell phones and they were always. Then i had some weird bumps and itchy, went to walk in clinic and was told i had bug bites, probably bed bugs. Ramada Edmonton, Owner at Ramada by Wyndham Edmonton South, responded to this review Jim, thank you for sharing your experience. We are truly sorry to hear about the issues you encountered during such a difficult time. Please accept our sincere apologies for the condition of your room, the service shortcomings, and the inconvenience with your key cards. Your report regarding possible bed bugs is being taken very seriously and has been escalated for immediate inspection. We are also reviewing your other concerns with our team to ensure this doesn’t happen again. We hope your daughter is recovering well and appreciate your feedback as it helps us improve.Sincerely,Megan SteevesSales ManagerRamada Edmonton South

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• User:Barb B

  Trip type:

  Don't stay here - not worth the cheaper price

  28 Aug 2025

  Terrible hotel and room. Old, dirty, still smells like smoke embedded in the carpets, homeless people living in the building who hang out in the lobby, hallways, front parking foyer and parking lot, drugs being done outside that could be smelled every day, 1 of 2 elevators broken, small & slow elevator, no fan in the bathroom, room unclean, burnt out light in the bathroom, faucet had constant drip. It felt unsafe to stay here, and hotel is very old and it shows in its appearance & smell. Lackluster staff who were indifferent. Homeless people living in the hotel added to the concerns. Jermaine Corcuera, General Manager at Ramada by Wyndham Edmonton South, responded to this review Dear Barb,Thank you for taking the time to share your experience. I am sincerely sorry to hear that your stay with us fell so far short of expectations.Your comments regarding cleanliness, maintenance, safety, and overall guest environment are deeply concerning and certainly not reflective of the experience we aim to provide. We are currently reviewing the issues you have mentioned and taking appropriate steps to ensure they are properly addressed. Feedback like yours is incredibly important, as it allows us to make meaningful improvements where needed most.We regret that your visit left you with such a negative impression, and we appreciate you bringing these matters to our attention.Kind regards,Jermaine CorcueraGeneral ManagerRamada by Wyndham Edmonton South

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• User:Mike M

  Trip type:

  Mediocre hotel stay to put it nicely.

  06 Aug 2025

  Front end staff were very good. At this time one elevator was broken and wait time for the elevator were horrible and not able to go up the stairs unless someone went up with you to open the door to your floor, stairwell also had a very strong urine smell and lots of garbage all over the place. Cleaning staff did not change the bed sheets like were asked after the first night of staying. Jermaine Corcuera, General Manager at Ramada by Wyndham Edmonton South, responded to this review Mike, thank you for taking the time to share your feedback. While we are glad to hear that you had a positive experience with our Guest Services Team, we sincerely apologize for the inconvenience caused by our elevator being out of service and the condition of our stairwell during your stay. We are actively working with our Elevator Maintenance Partner to ensure the elevator is restored as quickly and safely as possible.Please know that your comments regarding the cleanliness of the stairwell and the request for fresh bedding have been shared with our Housekeeping Team for immediate attention. This is certainly not the standard we strive for, and we will be reviewing our processes to ensure we do better moving forward.We do hope you will consider staying with us again in the future.Warm regards,Jermaine CorcueraGeneral ManagerRamada by Wyndham Edmonton South

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