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Best Western Premier C Hotel by Carmen's

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Best Western Premier C Hotel by Carmen's

locationHamilton, Hamilton-ON

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About  Best Western Premier C Hotel by Carmen'sAbout Best Western Premier C Hotel by Carmen's

Location

This hotel warmly welcomes guests in Hamilton.

Facility

The hotel has a lift and features 52 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, room service, an alarm call service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. A kitchenette with a refrigerator, a microwave and a tea/coffee station is also provided as standard. An ironing set is provided for guests' convenience. A telephone, satellite television, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including golf, a gym, bowling, a spa, a sauna and hiking. An entertainment programme and live music are also options for entertainment.

Meals

The dining area includes a restaurant and a bar. A continental breakfast guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

 Amenities at Best Western Premier C Hotel by Carmen's Amenities at Best Western Premier C Hotel by Carmen's

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

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      Room Service

    • -

      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Bowling

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

    • -

      Outdoor Pool(s)

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      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

915

Very Good

172

Average

32

Poor

24

Terrible

33

Recent Reviews: 1176

  • User:ritamA4272CM

    Trip type: Couples

    Great !

    rating29 Dec 2025

    Our stay at the C hotel by Carmen was great. We had a restful few days, and were accommodated with last minute booking requests. We were greeted by professional, friendly and welcoming staff during check in. Overall, our visit was seamless and we highly recommend this hotel to anyone looking for a c...
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  • User:Farrah F

    Trip type: Friends getaway

    Well taken care of

    rating17 Dec 2025

    Hotel is great . what made my experience probably one of the most memorable experiences was with a member of hospitality - Maleeha. She's so sweet, she would give you a cavity. As a bartender and hairdresser dealing with customers and clients is a massive job and she went out of her way to make me f...
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  • User:Sue S

    Trip type: Business

    Great customer service!

    rating19 Nov 2025

    I had to cancel my hotel room with minimal notice (5pm on day of arrival), due to unexpected delays in travel. So thankful that Maleeha was gracious and waived my room charge for the night! I have stayed at this hotel multiple times and have always had exemplary service. Chetan Gupta, Guest Servi...
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  • User:ash c

    Trip type: Family

    Customer service with a smile

    rating16 Oct 2025

    We had a rough trip coming into Hamilton for my sisters wedding. My son threw his security blanket out the window on the highway and cried the entire way. When we arrived we were greeted by Maleeha. After mentioning the whole ordeal she gave him a chocolate bar to cheer him up. It’s was a little ges...
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  • User:Sarah D

    Trip type: Business

    My Hamilton home.

    rating14 Oct 2025

    I have stayed a few times and I enjoy it every time! The staff are great especially Maleeha who is very kind and efficient. I highly recommend! Chetan Gupta, Guest Services / Front Office at C Hotel By Carmen's, BW Premier Collection, responded to this review Thank you for your feedback regardi...
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