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Best Western Plus Kamloops Hotel

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Best Western Plus Kamloops Hotel

locationKamloops, Kamloops - Sun Peaks-BC

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About Best Western Plus Kamloops HotelAbout Best Western Plus Kamloops Hotel

Location

This hotel warmly welcomes guests in Kamloops.

Facility

The hotel has a lift and features 81 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services include a transfer service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The heated indoor and outdoor pools, filled with salt water, make for soothing swimming and true relaxation. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa and a sauna.

Meals

A fortifying breakfast is served daily.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Best Western Plus Kamloops Hotel Amenities at Best Western Plus Kamloops Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Saltwater Pool

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      Sauna

LocationLocation

Map preview

Around this property:

Centre

2.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

551

Very Good

316

Average

115

Poor

40

Terrible

25

Recent Reviews: 1047

  • User:Sightseer64074848485

    Trip type: Friends getaway

    good location, pleasant employees

    rating30 Oct 2025

    This trip was for my friend's surgery and this location provided easy access to the hospital. There's several restaurants in the area and a large breakfast room in the hotel with a wide variety of items for everyone's tastes. The staff were friendly and willing to answer all our questions especially Veronica who does an excellent job of manning the front desk. We've already made a reservation to stay here in November.

  • User:rdmiller_pcj

    Trip type: Couples

    Excellent room and service at a good price .

    rating26 Jul 2025

    From the moment of our arrival we were placed with this hotel . The young Asian man that greeted us was pleasant and helpful . The room was very nice . Good a/c . Quiet and effective . Spacious, well decorated . Comfortable beds and washroom . Plenty of charger capability. “complimentary “ breakfast was quite good . All in all this place is a winner .

  • User:Erik C

    Trip type: Family

    Dirty and Overpriced

    rating14 Jul 2025

    Stayed at this hotel Sunday July 13th, 2025.After driving from Edmonton we got checked in and went to the pool/hot tub. The pool was slimy and unsafe to enter so we stuck to a soak in the hot tub. We went to shower in our room after and found the shower walls were covered in hair from a previous guest. I raised this with the front desk and we were given a new room. After moving our luggage I gave the bathroom a check and found the tub was full of brown flecks and smears.I provided videos of both to the two women working the front desk. Screenhots attached from the videos. These were two different rooms…We were moved to a third room that they had checked before moving us. In the morning we got up and went for a shower only to find the shower products were empty. We told the man working the desk on Monday morning that our room was again not properly made up. He assured us that we would hear from a manager and that something would be done. We have not been contacted except by automated message thanking us for staying and that holds on our card may take a week to be removed.The pillow cases on one of the two beds were not clean in our last room. The hallway on the third floor was littered with clear plastic wrappers and other trash.We stayed at numerous other hotels on our trip and this was an upsetting way to end the vacation. We chose this hotel as it appeared to be a nicer option and we expected to have my mother with us for the drive back to Victoria. Grateful she wasn’t there to experience this with us.I would skip this hotel and stay somewhere else the next time I drive to/from Alberta to visit friends and family.A shameful showing to have been provided three rooms, none of which were properly cleaned, and be invited to leave a positive review. Jennifer Krohn, General Manager at Best Western Plus Kamloops Hotel, responded to this review Good day 110erikc, Thank you for sharing your feedback.I’m very sorry that your experience with us fell short of expectations. I understand how frustrating it must have been to deal with room issues, especially at the end of a long trip.I did respond to you directly via email following your stay, and I appreciate you taking the time to respond back to me. As mentioned in our exchange, compensation was provided, and your concerns were shared with our leadership team for follow-up and retraining where necessary.Our maintenance team had inspected the pool earlier that afternoon and no concerns were noted at that time, but your report prompted a reinspection to ensure everything met our cleanliness and safety standards. We’re genuinely sorry this stay didn’t reflect the level of quality and care we strive for.Thank you again for your communication—it gave us the opportunity to take immediate steps internally. We truly hope to have the chance to restore your confidence in the future.

  • User:Eddie M

    Trip type: Couples

    Good Hotel in a good location

    rating10 May 2025

    Good hotel in a great location just of the freeware or Highway One. Earls restaurant a short walk up the hill and the food was excellent. Lots of fast food and shops in the vacinity. Rooms were well appointed and spotless. Free breakfast was the usual american free breakfast for these type of hotels. Jennifer Krohn, General Manager at Best Western Plus Kamloops Hotel, responded to this review Good day 656eddiem, Thank you for taking the time to share your experience with us! I’m glad to hear you enjoyed our convenient location and found our rooms to be spotless and well-appointed. Earl’s is definitely a great dining option nearby, and we’re lucky to have so many restaurants and shops within walking distance.We appreciate your feedback regarding the breakfast, and we’re always looking for ways to enhance our offerings while still providing a convenient start to the day.Thank you again for choosing Best Western Plus Kamloops, and we hope to welcome you back the next time you’re in the area!Warm regards,Jen General Manager

  • User:Dean S

    Trip type: Family

    Loved our stay

    rating01 May 2025

    We were upgraded at no charge to an amazing room with a spectacular view of the Kamloops Valley. The fitness room, pool and hot tub were second to none.The free breakfast had the most amazing selection of food and beverages and was open and available at 6:30 AM.Loved our stay and wish we could have stayed longer. Jennifer Krohn, General Manager at Best Western Plus Kamloops Hotel, responded to this review Good day deansw3368MH, Thank you so much for your kind words! We're thrilled to hear you enjoyed your upgraded room with that beautiful Kamloops Valley view — it's one of our favourite features too. It's also great to know you had a chance to relax in our saltwater pool and hot tub and take advantage of the fitness room.We're especially glad the breakfast hit the mark for you — we aim to offer something for everyone, and our early opening is designed with busy travellers in mind.We truly appreciate you choosing to stay with us and hope next time you’ll be able to stay a little longer. Safe travels until we see you again!Jen - General Manager

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